Firmstrong Bikes Reviews 

509
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.

Rated 5 out of 5 stars

Really enjoying my Firmstrong Beach Cruiser. Initially bought it so I can use it on the beach at Siesta Key in Florida for the month we stay there in February/March. Now that I’m home back in Connecti... See more

Rated 1 out of 5 stars

After struggling with vague, undetailed assembly instructions, we have determined that the bike’s wheels are completely jacked up and wobbly. Therefore it is causing big problems in brake assembly. We... See more

Rated 5 out of 5 stars

We bought 2 Firmstrong bikes back in February just before the big COVID19 adventure began. We ride almost every day and they have been perfect! From order to shipping/receiving and assembly...all... See more

Company details

  1. Bicycle Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Our Beach Cruiser Bikes are designed in Hermosa Beach, CA, the mecca of cruiser bike riding. Bikes for men, women, and kids that blend style and functionality.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

509 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(509)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100%

The online details, the ordering process, the delivery, the product...aces. Keep doing everything right, Firmstrong! Well done.

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

Like the Bike

Good bikes. Good price. Easy assembly. Can't imagine what more I would want. Maybe some cake.

May 22, 2019
Unprompted review
Rated 4 out of 5 stars

Happy with my bike

Happy with my bike, hard to set up. Company didn’t send the bike post so I had to call and get it shipped out.

May 16, 2019
Unprompted review
Rated 4 out of 5 stars

Great-looking bike

Great-looking bike. Seems well-made. I don't love the third gear on the 3-speed bike, a little too heavy to pedal comfortably even on flat ground; and I never use the first or second gears, so not sure I'd recommend the 3-speed.

May 10, 2019
Unprompted review
Rated 1 out of 5 stars

I searched the web for American made…

I searched the web for American made bikes and this site came up. I called in to talk to customer service before purchasing and I was told yes they are made right here in California. I also asked if they came assembled or mostly assembled, I was told they are 95% assembled this was not true either. It came with only the rear tire and chains on the bike. You have to put on the brakes on, the seat (no biggie that ones easy), the handle bars on and connect all the brake lines as well as put on the fenders on, reflectors etc. For some this may be easy but for someone with limited tools it is not. Nowhere on their web site does it say made in China. Everything is made in China on these bikes. Even the box it shows up is says California USA. I wish it was a returnable item something that was easy to send back however it is not. The fenders are very weak, the grips are cheap, the paint job is see threw to grey metal, I could go on and on. Really all together this bike is just not worth the money. I will be selling it and getting an American made bike. Very disappointed!!!

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

My Favorite Bike

I bought my AnyJourney from a retailer who no longer sells the bikes, but the bike itself is awesome. Light, great style, easy to pedal, wonderful for riding downtown. Nice high riding position. Still love it 3 years later.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

I love my Every Journey bike

I love my Every Journey bike. It's the best bike ever; so comfortable, so easy to shift and so stable to ride. Of course, it's beauty doesn't go unnoticed. The entire staff couldn't have been more attentive and helpful.
Donna clauss
4-19

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Love this bike!

Love this bike!! Shipping was quick and packaging was sturdy and protected. It was easy to build and a great ride. Thanks Firmstrong!

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great Bike!

The bike came quickly and was easy to assemble. I've had it now for about a week and it's super fun to ride and really turns heads. Glad I got a good lock for it!

Two minor things: 1) there were no instructions included. 2) the back wheel was not quite "true". Both were easily adjusted and, again, it was super easy to assemble even without instructions. So 5 stars it is!

April 29, 2019
Unprompted review
Rated 4 out of 5 stars

Great bike

Great bike , comfortable ride , easy to assemble. I will have this bike for many years to come.

April 17, 2019
Unprompted review
Rated 2 out of 5 stars

Sent wrong bike

Sent wrong bike, then sent correct bike with missing parts. Hope bike is better than service!

April 15, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look