When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve had magnets before from First4Magnets so knew where to look for small but strong magnets to hold up a bedsheet with no creasing or bagging against our steel garage doors as a screen for our outdo... See more
Company replied
I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate. Michelle at first4magnets was s... See more
Company replied
These magnets (10mm diameter, 3 mm thick , 2.1kg break) were just what was required to superglue to rope end caps to make a lanyard magnetic breakaway. Ordering was easy and delivery prompt.
Company replied
Company details
About FIRST4MAGNETS
Written by the company
First4magnets.com, a division of Magnet Expert Ltd, is a pioneering company at the forefront of magnet technology. We are undertaking new magnetic applications everyday, that were considered impossible yesterday. We have an comprehensive range of Magnets, Neodymium Magnets and Magnetic Accessories which are all available on a Next Day service from our UK warehouse stock of over 20,000,000 magnets.
Contact info
Walker Industrial Estate, Ollerton Road, NG22 0PQ, Tuxford, United Kingdom
- 0800 488 0288
- sales@first4magnets.com
- www.first4magnets.com
4.7
Excellent
26K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They will rip you off, as they DO charge for calls
Don’t phone these people as they will rip you off. Although their website claims that calls to them are free, they charged me £13.47 for a call recently.
I spoke to my provider, who confirmed that I had been charged £1.02 by them for the call and that their records show First4Magnets had charged £13.47
September 8, 2023
Unprompted review
Reply from FIRST4MAGNETS
Hi Eileen, we are sorry for the unexpected charge however the funds actually go directly to your provider as they run your phone contract/service, not Magnet Expert.
As a supplier, we value our customers, and whilst we can't warrant refunding for something that we did not charge for, we would be more than willing as a one-off goodwill gesture, to offer you the £14.00 as credit for your first purchase, as I believe you have not ordered with us before.
Our customer care team has contacted you directly via email, so we would urge you to please check your inbox. We hope this can be resolved for you.
Thanks,
Aine O'Hare
Marketing Executive
Good website and very helpful.
September 25, 2023
Reply from FIRST4MAGNETS
Thanks for your review today! We are glad you found it helpful!
Best wishes,
Aine O’Hare
Digital Marketing Executive
Reply from FIRST4MAGNETS
We certainly aim to please Thomas and we’re delighted that you enjoyed your experience with us. Thanks for your review today I will be glad to let the rest of the team know :)
Best wishes,
Aine O’Hare
Digital Marketing Executive
Reply from FIRST4MAGNETS
We are thrilled to hear you were happy with the product & speed of delivery Andrew, thank you for your review!
Many thanks,
Alex Watson
Digital Marketing Manager
Reply from FIRST4MAGNETS
We're pleased to hear you were happy with the strength of the magnets, thank you for your review :)
Best wishes,
Alex Watson
Digital Marketing Manager
easy website to use and fast delivery
September 20, 2023
Reply from FIRST4MAGNETS
Thanks for your review Richard. We’re really pleased you received your magnets quickly!
Warm regards,
Aine O’Hare
Digital Marketing Executive
Good communications and service .
Good communications and service .
Goods arrived in good time .
September 20, 2023
Reply from FIRST4MAGNETS
We appreciate you taking the time to leave your positive feedback Rob. Enjoy your magnets!
Kind regards,
Aine O’Hare
Digital Marketing Executive
These magnets are top notch!!!
These magnets are not for the faint hearted, one literally flew out my hand to reach the other and smashed!!! They are very strong and they have been doing an amazing job for what I used them for! I will be buying another set of 10 again! AMAZING!!!
Also prior to my purchase I called and had a good convo with one of the workers and he knew his stuff, he advised me on the right ones to get, and he was right more than enough for the job!
20mm dia x 3mm thick N42 Neodymium Magnet - 4.6kg Pull (Pack of 10)
September 19, 2023
Reply from FIRST4MAGNETS
We certainly aim to please Mikey and we’re delighted that you enjoyed your experience with us. Thanks for your review today I will be glad to let the rest of the team know :)
Best wishes,
Aine O’Hare
Digital Marketing Executive
Reply from FIRST4MAGNETS
We’re delighted to hear about your experience! Thanks for letting us know. Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to my email aohare@ellismather.com or tag us on our socials @THEFIRST4MAGNETS !
Thanks again,
Aine O’Hare
Digital Marketing Executive
Reply from FIRST4MAGNETS
We are really pleased to hear about your positive experience John. Thanks for taking the time to let us know your thoughts.
Kind regards,
Aine O’Hare
Digital Marketing Executive
Delivered as promised in two days
Delivered as promised in two days. Safely packed with keepers. Can't ask for more.
September 19, 2023
Reply from FIRST4MAGNETS
We’re delighted to receive your feedback Harry. Thanks very much for your kind words.
Warm regards,
Aine O’Hare
Digital Marketing Executive
My Go-To
My go-to for magnets for scale modeling purposes.Price is reasonable, the product does what it says on the tin and delivery is always very quick.
September 18, 2023
Reply from FIRST4MAGNETS
Thank you very much for taking the time to leave your feedback Tom. We are so happy to hear you received exactly what you wanted :D
Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to my email aohare@ellismather.com or tag us on our socials @THEFIRST4MAGNETS !
Thanks again,
Aine O’Hare
Digital Marketing Executive
Reply from FIRST4MAGNETS
We appreciate you taking the time to leave your positive feedback Oliver. Enjoy your magnets!
Kind regards,
Aine O’Hare
Digital Marketing Executive
Recommended for magnets
Good range of magnets clearly described on the web site, the ordering process was easy, delivery was prompt - I got what I wanted.
September 14, 2023
Reply from FIRST4MAGNETS
We certainly aim to please Chris. We’re delighted that you enjoyed your experience with us. Thanks for your review today :)
Best wishes,
Aine O’Hare
Digital Marketing Executive
Always fast and professional
September 14, 2023
Reply from FIRST4MAGNETS
That’s what we like to hear. A quick, hassle free service. We appreciate you taking the time to let us know.
Thanks again,
Aine O’Hare
Digital Marketing Executive
Very easy to deal with
Good product, communication and arrived next day as promised
September 14, 2023
Reply from FIRST4MAGNETS
We’re over the moon to hear about the efficient service you received David. Thanks for feeding back to us.
Warm wishes,
Aine O’Hare
Digital Marketing Executive
Good shop!
Website so detailed yet easy to negotiate. Expansive product applications.
Delivery next day no problems!
September 13, 2023
Reply from FIRST4MAGNETS
Thanks for your review Rob. We’re really pleased you received your magnets quickly!
Warm regards,
Aine O’Hare
Digital Marketing Executive
Excellent magnet and very strong
September 5, 2023
Reply from FIRST4MAGNETS
We are delighted to hear you would recommend us Julian! Thank you ever so much for taking the time to leave your feedback, we really appreciate it!
Yours sincerely,
Aine O’Hare
Digital Marketing Executive
Excellent products and service
September 11, 2023
Reply from FIRST4MAGNETS
That’s what we like to hear Philip. A quick, hassle free service. We appreciate you taking the time to let us know.
Thanks again,
Aine O’Hare
Digital Marketing Executive
Every step of the way through…
Every step of the way through purchasing is super simple and magnets arrived very quickly.
September 11, 2023
Reply from FIRST4MAGNETS
We are over the moon to receive your feedback Nigel! Thanks for taking the time to let us know.
Yours sincerely,
Aine O’Hare
Digital Marketing Executive
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.