we've got 3 boxer dogs and they absolutely love it all, clean bowls every time :-D very good customer service, Amber and the owner Ryan are just amazing, friendly, professional, remember every sin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality meat and fantastic value…
Great quality meat and fantastic value for money.
Fast delivery and very responsive team
Fast delivery and very responsive team. Very quick to help with any enquiries / issues.
I have noticed that sometimes the food is being delivered and it’s not completely frozen. I do not think the packaging is sufficient . My dog has been well. But it may need looking into. Also my last delivery had 1 packet burst open. But I think that may have been due to temperature change
The only choice for my pooches.
I have been using First choice for some time now. My pooches were on dry food. My harry who is 14yrs old was miserable. Limping due to arthritis. And obviously uncomfortable. I changed to First choice and both he and Bella (6) love it. In fact he has more energy than Bella. Barely limps now and is full of beans. Great food run by great people. They are friendly. Helpful. And always go that extra mile. It shows they care about the product and the pooches. Well done FIRST CHOICE.
Always a positive experience.
Always a positive experience with First Choice Nutrition. I will stand by my 5* rating although I will mention that the delivery from DPD can be hit and miss. I have previously had orders which have arrived either partially or completely thawed and in a damaged box. This has been more common than I realised and First Choice are now changing their courier to hopefully stop this happening.
Just another reason why I stand by this company.
Always greeted with friendly & helpful…
Always greeted with friendly & helpful staff.
My 13 yr old chocolate lab always enjoys his meals especially the new lower fat rabbit & venison flavours. Good quality products at a reasonable price and plenty of choice. I would recommend first choice nutrition to any dog owner.
First class quality raw meet selection
Very satisfied with quality and speed of service. Also noticed that delivery charge dropped so big + to that. Nice selection and if you have 2 big furry babies, bulk boxes are perfect. Thank you FCN, doing great job
Great product, dog thriving, room for improvement on packaging
We have been using first choice nutrition from the moment we brought our puppy home and we have never had any issues. Our dog loves the food and appears to be incredibly healthy (lean, glossy coat, good digestive system).
My only constructive feedback would be that the packaging could be improved, both the box for delivery and plastic wrapper. the thin polystyrene insulation is often damaged by the time it arrives and we have had cases of the sausage wrapper splitting. Not enough to stop me coming back but could be improved.
Amazing
My dog is an older dog and for some time has become disenchanted with the food he's been eating all his life. After trying multiple alternatives, I decided to give Raw a go. From their easy to use website and free samples, First Choice have been amazing. And the product seems to be perfect for Oscar. For the first time in a long time, he's following me when I fill his bowl at meal times. Couldn't be happier ☺️
My two european dobermanns were fed raw…
My two european dobermanns were fed raw n liked it but then i found first choice now they wont leave their bowls til it all gone
So happy found a raw food that my dogs really love
I had an issue with my subscription…
I had an issue with my subscription which was down to DPD. I rang and spoke to Callum and he was amazing even went out of his way to deliver the food himself. My dog absolutely loves the food here it’s amazing quality made with care. I am a customer for life
Absolutely amazing team
Absolutely amazing team, customer service is 5* and my dog loved their food. Thank you for your service.
Great food. Friendly people. Reliable service.
Have dealt with this company for some years now. The staff are extremely helpful, and knowledgeable, food is excellent quality too. Regular updates regarding the delivery of the food.
Easy to use website. In short. I wouldn't use anyone else. First choice is First class.
Can’t recommend First Choice enough!
Can’t recommend First Choice enough - have a running subscription with them and no plans of changing anytime soon! Great products and customer service - 10/10!
This is the best raw food with the…
This is the best raw food with the correct ratios all that cheap raw like prime is no good with the wrong ratios
Fantastic products and great staff
Been using for a few weeks now, I've bought both online and in their Oldham store. Great place, fantastic products, and really nice helpful staff. I certainly recommend the.
Too quality meals for your furry babies
Very good quality dog food. Reasonable priced and big plus for giving freedom to customers to purchase more than one of the same 10kg boxes, something that it wouldn’t let me do before. My only complaint is delivery charge as most companies provide free service when certain amount spent. Overall very good and highly recommended
Good product and good value
I have ordering from First Choice Nutrition for more than a year now. We have a large Doberman. He loves the Beef with Tripe raw meal. The value of this product is very good too.
Professional and understanding.
Excellent quality frozen raw food.
Excellent quality frozen raw food for my Rhodesian Ridgeback puppy. Lovely company to deal with, very reliable and friendly, couldn’t be easier. Would highly recommend First Choice Nutrition.
Best choice ✰✰✰✰✰
My 5 year old Italian Greyhounds have been eating First Choice Complete with Vegetables meals for years now. It's the best choice I could have have made for them. They are healthy and happy and never get upset stomachs anymore. Only problem is I can't stop them barking for their meals. They really love this food. Favourites are the Beef with Tripe, Turkey, Salmon and Chicken with Lamb. We get 6 meals out of each 500g pack. It's great value, fresh and the best of quality. The dried/raw treat range and customer service is by far the best around too. 5 stars indeed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








