I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... See more
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Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... See more
Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie
Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cornell Road
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Contact info
5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States
- +1 855-855-8805
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Divya
Divya, helped me set up an account and explained how it works very clearly.

Reply from First Tech - Cornell Road
Marie patiently asked questions to get…
Marie patiently asked questions to get to the bottom of my problem. She also solved the problem.
Lorraine is amazing
Lorraine is amazing! Excellent service, great app, and great rewards. She helped me see how to access reward points using the app and gave fantastic advice. Easy for direct deposit and more!

Reply from First Tech - Cornell Road
Great support from Hashim Hunaidi…
Really appreciate Hashim Hunaidi’s great support! He was fast and took care of everything we needed.

Reply from First Tech - Cornell Road
Happy with service, no complaints
I dealt with both Queenie Phu and Hashim Hunaidi who were both friendly, professional, and very knowledgeable. They took the time to make sure my questions were answered and I understood my options. I am happy to have Hashim as my premier financial representative.

Reply from First Tech - Cornell Road
GREAT CUSTOMER SERVICE
Have been a member for 52 years mainly for CD's. Finally decided to open checking/saving accounts. Appreciated having an appointment so I didn't have to wait. I worked with Janel who was very knowledgeable, friendly, personable and thorough. She was patient to ensure I understood all the options. I look forward to expanding my banking with First Tech!

Reply from First Tech - Cornell Road
I needed to determine how to add funds…
I needed to determine how to add funds to my First Tech savings account. I live in North Carolina!
Transferred my call to Brian who was very helpful. Brian explained the different ways I could do that.
I decided to deposit a check to my savings account using the app.
I was very happy with the help Brian provided!

Reply from First Tech - Cornell Road
A great experience with Velle Galutera
A great experience with Velle Galutera, she showed me the progress and the resulting payment.

Reply from First Tech - Cornell Road
Great customer service
I called the Hillsboro Oregon (Cornell) branch to help get my debit card activated. I was helped by Alyssah Schafer. She was excellent! She was clear, concise and had me set up in no time. She asked if I were interested in other accounts and helped me to set up an account with me being the primary member. She is a bonus to your organization.

Reply from First Tech - Cornell Road
Velle at First Tech Federal Credit…
Velle at First Tech Federal Credit Union was absolutely amazing! She helped us set up an account for our family trust and made the whole process smooth and stress-free. Her kindness, professionalism, and top-notch customer service truly stood out. We felt so well taken care of—thank you, Velle!

Reply from First Tech - Cornell Road
Exceptional Support
I would like to commend the First Tech staff at Cornell Rd for their exceptional support. Recently, my checking account was compromised, and the team promptly assisted me in opening a new account, transferring funds, and issuing new debit cards. I especially want to recognize the efforts of Amy Robbins (Digital Banking), Leah (Fraud Team), and Queenie Phu (Sr Financial Solutions Rep) for their assistance throughout this process.
Queenie, in particular, provided outstanding service both in person and via email. She was proactive and attentive, ensuring that the matter was handled efficiently. Her professionalism and dedication made me feel truly valued as a customer.

Reply from First Tech - Cornell Road
Ana was amazing
Ana was amazing! The team here is always super helpful.

Reply from First Tech - Cornell Road
Awesome Customer Service.
Harshim was very pleasant to work with and explained all the benefits very clearly. We will definitely reach out to him if we have any questions in future. He was on-time for our call and friendly.

Reply from First Tech - Cornell Road
Thank you Hashim!
Thank you, Hashim Hunaidi! Appreciate, as always, your helpful and prompt attention.

Reply from First Tech - Cornell Road
Amazing (for a bank)
Friendly, helpful and competent. Such a nice experience compared to my other bank, Chase.

Reply from First Tech - Cornell Road

Reply from First Tech - Cornell Road
Great experience working with Queenie P.
The representative, Queenie, was great: she was super knowledgeable, attentive to our needs, and responded with several excellent options to maximize the returns from our deposits. Even though we took longer than our scheduled appointment, she never made us feel like it--she took a personal interest in making sure we made the most of our situation.

Reply from First Tech - Cornell Road
Lorraine was great!
Lorraine was great - was able to update CD options and Beneficiary additions. She was also very personable and eager to help.

Reply from First Tech - Cornell Road
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