Jose Flores ws wonderful. He walked me through. a very complicated process with kindness and empathy. The woman I talked to before hug up the phone one me. Jose, spent a great deal of time helping me,... See more
Company replied
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Jose Flores ws wonderful. He walked me through. a very complicated process with kindness and empathy. The woman I talked to before hug up the phone one me. Jose, spent a great deal of time helping me,... See more
Company replied
Qina did a very good job helping me settle down in Bellevue. I received my bank account and credit card in a magnificent speed with her help.
Company replied
Marko was so helpful. He knew that we could have an even better banking experience with First Tech, where we've been members for many years. He asked helpful questions so he could understand our needs... See more
Company replied
Qina and Ted helped me a lot to do a complex wire under urgent situation. They also guided me how to adjust the plan for loan as well as the limits of my credit card. Amazing experience as always! Str... See more
Company replied
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

108th Avenue Northeast 555, 98004, Bellevue, Washington, United States
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Reply from First Tech - Downtown Bellevue
Great relocation setup experience with Elena!

Reply from First Tech - Downtown Bellevue
Qina and Annie were great in helping me with notarization and issuing cashier’s checks.
Bank validates parking so no problem with it

Reply from First Tech - Downtown Bellevue
The person on the phone listened to me… and helped with what I needed without an agenda. Very helpful. Very clear English.

Reply from First Tech - Downtown Bellevue
Great location and staff! Jasmine was so helpful and informative.

Reply from First Tech - Downtown Bellevue
Great support staff. Needed a wire transfer done and got end ti end help from the team here.

Reply from First Tech - Downtown Bellevue
Great and simplistic experience to open an account. Qina Zhu helped me go through the process and explained all the details. Qina has been super helpful and cheerful to work with and made my experience very smooth.l and patiently answered all my queries. Thank you again!

Reply from First Tech - Downtown Bellevue
Always have the absolute best experience with anyone from First Tech. They’re always pleasant and knowledgeable. So glad I found them 4 years ago.

Reply from First Tech - Downtown Bellevue
I've worked with Ted Mangmati at First Tech several times now, and he's consistently gone above and beyond. From helping me access cash and notarize important documents to setting up and updating accounts, he’s made the process smooth every time. Ted is always welcoming, professional, and ready to assist — truly excellent service. I highly recommend him to anyone needing reliable banking support!

Reply from First Tech - Downtown Bellevue
Went in to make a deposit and was helped by Elena. She was great person to talk with, very personable and energetic. Knows how to help find solutions to make your banking life easier.

Reply from First Tech - Downtown Bellevue
Called today and spoke with Josh, he was very informative and clerical while helping me. It was very refreshing talking to someone who was so kind and willing to slowly explain the process and paperwork. I will most definitely be looking forward to having him help me with all my next financial endeavors.

Reply from First Tech - Downtown Bellevue
Qina was attentive and followed up several times even when I dropped the ball.
Highly recommend!

Reply from First Tech - Downtown Bellevue
Luba is an exceptional banker—professional, knowledgeable, and truly dedicated to her clients. She made the entire process smooth and stress-free with her clear communication and thoughtful guidance. I felt supported every step of the way. Highly recommend working with her!

Reply from First Tech - Downtown Bellevue
Luba was absolutely great! She was fast, professional, and made everything so easy and effortless. Her knowledge and genuine care really stood out. Truly a 5-star experience thank you, Luba!

Reply from First Tech - Downtown Bellevue
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