First Tech - Downtown BellevueReviews 

36
TrustScore 5 out of 5

4.8

108th Avenue Northeast 555, 98004 Bellevue, Washington, US


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Rated 5 out of 5 stars

Jose Flores ws wonderful. He walked me through. a very complicated process with kindness and empathy. The woman I talked to before hug up the phone one me. Jose, spent a great deal of time helping me,... See more

Company replied

Rated 5 out of 5 stars

Qina did a very good job helping me settle down in Bellevue. I received my bank account and credit card in a magnificent speed with her help.

Company replied

Rated 5 out of 5 stars

Marko was so helpful. He knew that we could have an even better banking experience with First Tech, where we've been members for many years. He asked helpful questions so he could understand our needs... See more

Company replied

Rated 5 out of 5 stars

Qina and Ted helped me a lot to do a complex wire under urgent situation. They also guided me how to adjust the plan for loan as well as the limits of my credit card. Amazing experience as always! Str... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Downtown Bellevue

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 108th Avenue Northeast 555, 98004, Bellevue, Washington, United States

  • 425-881-4100

4.8

Excellent

TrustScore 5 out of 5

36 reviews

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4.8

All reviews

(36)

3,903 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service! Efficient staff (Elena)

October 7, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service!

September 26, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great relocation setup experience with…

Great relocation setup experience with Elena!

September 26, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great experience

Qina and Annie were great in helping me with notarization and issuing cashier’s checks.

Bank validates parking so no problem with it

September 22, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The person on the phone listened to me……

The person on the phone listened to me… and helped with what I needed without an agenda. Very helpful. Very clear English.

September 8, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great location and staff

Great location and staff! Jasmine was so helpful and informative.

September 2, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great staff

Great support staff. Needed a wire transfer done and got end ti end help from the team here.

August 25, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great and simplistic experience to open…

Great and simplistic experience to open an account. Qina Zhu helped me go through the process and explained all the details. Qina has been super helpful and cheerful to work with and made my experience very smooth.l and patiently answered all my queries. Thank you again!

August 19, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Always have the absolute best…

Always have the absolute best experience with anyone from First Tech. They’re always pleasant and knowledgeable. So glad I found them 4 years ago.

July 16, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We love hearing this! Providing exceptional service is our priority. 😊

Rated 5 out of 5 stars

Exceptional Service from Ted

I've worked with Ted Mangmati at First Tech several times now, and he's consistently gone above and beyond. From helping me access cash and notarize important documents to setting up and updating accounts, he’s made the process smooth every time. Ted is always welcoming, professional, and ready to assist — truly excellent service. I highly recommend him to anyone needing reliable banking support!

June 17, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Outstanding service at downtown Bellevue first tech

Went in to make a deposit and was helped by Elena. She was great person to talk with, very personable and energetic. Knows how to help find solutions to make your banking life easier.

July 10, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Called today and spoke with Josh

Called today and spoke with Josh, he was very informative and clerical while helping me. It was very refreshing talking to someone who was so kind and willing to slowly explain the process and paperwork. I will most definitely be looking forward to having him help me with all my next financial endeavors.

July 10, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Qina was attentive and followed up…

Qina was attentive and followed up several times even when I dropped the ball.

Highly recommend!

July 4, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

10/10 recommend

Luba is an exceptional banker—professional, knowledgeable, and truly dedicated to her clients. She made the entire process smooth and stress-free with her clear communication and thoughtful guidance. I felt supported every step of the way. Highly recommend working with her!

April 2, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

We’re always here to help. 🙌

Rated 5 out of 5 stars

Luba was absolutely great

Luba was absolutely great! She was fast, professional, and made everything so easy and effortless. Her knowledge and genuine care really stood out. Truly a 5-star experience thank you, Luba!

April 7, 2025
Unprompted review
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Helping our members achieve their financial goals is what we do best.

Rated 5 out of 5 stars

Friendly and experiense.

November 5, 2023
First Tech - Downtown Bellevue logo

Reply from First Tech - Downtown Bellevue

Thank you, Florence, for your kind words! We strive to provide a friendly and experienced service to all our clients. Your feedback is greatly appreciated and we look forward to continuing to meet your social media needs.

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