First Tech - Nimbus Reviews 126

TrustScore 5 out of 5

4.8

8700 Southwest Nimbus Avenue, 97008 Beaverton, OR, US


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Rated 5 out of 5 stars

I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more

Company replied

Rated 5 out of 5 stars

We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more

Company replied

Rated 5 out of 5 stars

Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more

Company replied

Rated 5 out of 5 stars

Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Nimbus

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Shivani communication was excellent and…

Shivani communication was excellent and helped me understand various options in simple terms

November 26, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I recently switched banks to first tech…

I recently switched banks to first tech and Collyn Moore has made the process so easy and stress free. He has been a huge help and I can’t thank him enough. Thank you Collyn!

November 25, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

We met with Shivani

We met with Shivani, she said as kind and courteous. She went way beyond what we expected and made us feel important. The personal care she showed us is an example of what customer service should always feel like.

November 22, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Efficient and friendly

Thomas was very friendly, helpful and took care of everything we needed quickly.

November 21, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Employee very helpful

Employee very helpful, good suggestions, explained options thoroughly.

November 21, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Open an Account

Scheduled a visit to set up an account and fund a trust. Got in with Thomas and it was very quick and painless and he was a pleasant guy to work with.

November 21, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani is extremely knowledgeable and…

Shivani is extremely knowledgeable and kind. I trust her completely with all my financial needs. A+++

November 18, 2025
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Have been banking with First Tech for…

Have been banking with First Tech for years

Had a great experience with Shivani Marathe especially helping us set up our sons bank accounts

November 13, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani was fantastic to work with

Shivani was fantastic to work with. Very polite and communicative. She followed through on engaging with me and her team in a timely manner and solving my issue. Very much appreciated!

November 6, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Lien was very helpful and very…

Lien was very helpful and very enjoyable thanks for his help

November 6, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Helpful considerate personable and …

Helpful considerate personable and smart…Shivani Marathe is my longtime advisor at The Nimbus Branch

October 31, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service

I had an appointment with Thomas at the Beaverton branch and he was incredibly helpful and knowledgeable. I would highly recommend both Thomas and First Tech fcu.

October 25, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I think the customer service I received…

I think the customer service I received from the representative Teshia Nelson for First Tech was by far the best service ever! She was very sweet very understanding and walked me through the steps on my account. Didn’t rush me wasn’t rude when I asked questions. Best representative I have encountered! Thank you Teshia!

October 22, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Thomas and collyn were helpful with all…

Thomas and collyn were helpful with all my concerns and questions. It was always nice to be at the branch as people are friendly and welcoming.

October 22, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Planning for retirement

Reviewed savings options and rates. Thomas was thoughtful and took the time to understand my needs and concerns. He answered questions and explained options. I've been a member for many years and have always had positive experiences at the Nimbus branch. Thomas was an exceptional listener

October 21, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

First Techs strength is their employees

Shivani is the most capable representative who checks in to ensure I’m understanding whatever we are doing. I’ve had multiple interactions with her and she has never left me frustrated.

October 16, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent job!

I really like Shivani! She has helped me, above and beyond, with every single experience I have had with First Tech! Incredible service, Shivani. Thank you!

October 16, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe was very helpful and…

Shivani Marathe was very helpful and pointed out how I could improve many parts of my account.

October 15, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani was very helpful

Shivani was very helpful, kind, professional during our visit with her today. She was prompt and thorough. Grateful for her kindness and assistance.

October 14, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Collyn Moore was very welcoming and…

Collyn Moore was very welcoming and thoroughly introduced services I might be interested! He took time to take care of customers. The whole process was very smooth. I was very impressed!!! Thank you Collyn

October 8, 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future! Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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