First Tech - Premier Rewards Banking Reviews 

The service was personal and very helpful. The staff representative provided me important additional information I was not aware of. I missed the first call because of a misunderstanding but got called again to ensure the connection. I also got great help to setup a new application.
Many thanks for the continued excellent and personal services!

I have been in the Premiere Banking program at First Tech for several years now. Taaniya has been wonderful throughout that time as our Premiere representative, checking in with us regularly, making sure we have the information we need to make good choices among First Tech's services, and keeping us aware of what is coming in the greater financial world (such as interest rate changes). Thanks, Taaniya!

Today my husband and I met Christopher Ray for the first time. He was very polite and took time to explain what program and options are better for our CD and savings, and he was very good listener and respected our opinions.

Benny was very helpful and sensitive to my special needs. I truly appreciate his professionalism and care.

Christopher is knowledgeable and takes the time to explain things thoroughly. He gets our A++ rating!

Personal Banking - using this personalized service with an dedicated resource that is reliable and proactive has greatly improved my banking experience. I have trust that my voice is being heard and my ask will be handled in a responsible manner and time. I am offered financial solutions, complex terms are explained before any transactions are executed. I never feel rushed in my one-on-one experiences since August of 2025 to date. I have a long standing relationship with this company. Thanks for the service.

FirstTech is a "customer first" company! Very friendly and reliable staff. Working with Ranu has been a very delightful experience.

My experience opening new accounts at the Bellevue, WA location was fast, seamless, and immediately trusted the team who assisted me. As a longtime member of another credit union, I can appreciate the member-first philosophy and I experienced it firsthand again at First Tech.

I have enjoyed many benefits from being a premier member of First Tech. The rates are slightly better than otherwise. There are the free personal check and wiring. The best part is that I get assigned a dedicated person, in my case Fatima, to handle my account. If I have any questions or needs, one phone call or email usually settles it. I don't have to chat with a BOT first or send mail to a general purposed customer service address. Everything is personalized and the response time is super quick.

Masha Alarcon from the Premier team has been great to work with. She has been very responsive and keeps me informed of any new developments with FirstTech and our accounts. Appreciate the support.

I am not only very happy with the manner Thao Huynh spoke with me during the course of opening a Business Account, I am also thrilled by her prompt response and professionalism. She promised to have the account openened within 48 hours but it came sooner than the time she promised. Thank you Thao Huynh. Thank you First Tech.

I am a repeat customer & Benny never disappoints.

My first experience with First Tech:

The world has gone insane. I needed to feel comfortable and safe regarding my finances.

Ranu L. relieved all my stress and helped me make some sound decisions.

5 stars all around.

I will sleep much better tonight. Thank you Ranu!

Ps Her cappuccino was also great.

I was lucky enough to be referred to Benny Mirsan by a friend. Benny helped me open accounts at 1st Tech with ease. He is professional but down to earth and has always answered my inquiries promptly.

My Financial Advisor Hashim Hunaidi always goes above and beyond to help me get the most out of my investments. He is very knowledgeable and professional and I truly appreciate his help!

A special shout-out to Benny Mirsan, Premier Financial Representative. His support and services as personal banker are always 5-stars!

Enjoyed the telecon check in from Hashim Hunaidi.
Does great job of answering my question in a timely fashion. Personable and effective.

I have been a member of First Tech since it transitioned from Addison Avenue and have not used a traditional bank for many, many years.

The customer service is fantastic. I'd like to mention my Financial Representative, Hong Vo. He not only is very professional and knowledgeable, but very amiable.

In addition, the reps at the front desk are very courteous and always treat my wife and I with the utmost respect.

Luba Kyrychenko, Premier Financial Representative
at Ridgepointe Location of First Tech Federal Credit Union is professional, patient, delicate with great human customer service skills ! Looking forward to get good quality service and useful advices. Thank you Luba!

I have been working with Hong Vo on our family trust, opening up Certificates,renewing certificates,opening new account for my brother, adding an inheritance to our savings and certificates. He has been extremely knowledgeable and super pleasant to work with. He is a very valued employee and I hope he is appreciated.