First Tech - Premier Rewards Banking Reviews 

252
TrustScore 5 out of 5

4.9

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

Christopher Ray listens very intently and asks questions to ensure he fully understands your needs before trying to offer you what he thinks vs what you want. I never feel rushed. He double checks wit... See more

Rated 5 out of 5 stars

Working with Amber Fish is such a pleasure that whenever I have a question or request, she is the first person I'd contact. Her reply and help is always timely and efficient. I've been a customer of F... See more

Rated 5 out of 5 stars

First Tech has been our credit union for more than 38 years. Our representative, Hashim, has guided us very well into accounts that have helped our savings grow. We trust First Federal and find the... See more

Company replied

Rated 5 out of 5 stars

Amber provided excellent support as part of the premier program. She helped me when we initiated the association a couple months ago and then followed up upon maturity of a couple certificates. She of... See more


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

3,984 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is excellent. The Sammamish branch is a pleasure to go into.

Vantana Cornick is an excellent Premier Banker. She is professional, friendly and so helpful with any and all questions. She is very knowledgeable. I would highly recommend working with her.

June 10, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Had a great experience

Had a great experience with Samuel Frutos who walked me though the available options to maximize the investments and keep my account in good health!

June 24, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I have a great Premier Financial Rep…

I have a great Premier Financial Rep Hong Vo whom I work with and he is always very responsive and professional.

June 24, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Welcoming and knowledgeable

Christopher Ray is welcoming and knowledgeable. He has been a pleasure to work with.

June 21, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Emilee G. is The Best!!

Emilee is a pure delight to work with. She's extremely professional and courteous. She's well informed about all of the products and explains everything in terms I can digest.

June 23, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kudos to Emilee Gutierrez

I have been supported by Emilee Gutierrez over the last couple of years for all my Premier Banking related topics. She has been knowledgeable, kind, proactive and responsible. She follows up on action, and she always provides the best advice for the customer and looks after them thoroughly. It has been a pleasure to work with her, and I wish her all the success!

June 23, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Ranu has been incredibly helpful and…

Ranu has been incredibly helpful and professional throughout the process. She patiently answers my questions, explains options clearly, and provides a thoughtful set of alternatives along with a recommended path forward. I really appreciate her guidance and support.

May 28, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Our certificate of deposit was going to…

Our certificate of deposit was going to renew when we were out of town. I made arrangements with Mitzi Macias Barahona at the Cornell branch. She had reached out in the past when she noticed we weren't getting the benefit of our Premier membership. Mitzi set the renewal up with a new term and made the process stress free. She is a welcome smile and amazing employee for First Tech. Thank you so very much Mitzi

June 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Very happy with service

I was very appreciative of Emilee Gutierrez' knowledge, and the one thing she wasn't sure of she made the necessary contacts to find the answer. She took the time to make sure I understood everything. I also appreciated that she returned calls as promised - very rare these days!

June 4, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I'm very satisfied with Premier…

I'm very satisfied with Premier Financial Representative Mitzi Macias Barahona

June 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Hong Vo's customer service

Hong Vo was very professional and responsive. Great customer service.

June 18, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Eric Pseat is an excellent Premier…

Eric Pseat is an excellent Premier Financial Representative II. He is very knowledgeable and provides great insight and banking suggestions while always listening carefully. I trust and respect his opinions as he has suggested many financial alternatives for me to consider. It is a pleasure to have him work on our accounts. He is a definite asset to First Tech. Sent by Mary Ellen Triplett, First Tech member.

June 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Hong Vo is a Great Premier Representative

I’ve been a 1st Tech member since 1986, and a Premier member for about 20 years. Hong Vo has been my Premier Representative for several years. He is great at helping with complex issues that tellers struggle with. He is a great asset to 1st Tech!

June 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Excellent Service Offered from First…

Excellent Service Offered from First Tech. I have been with First Tech since 2015 and they have always been customer focused. Their Premier service experience over the past couple of years has been amazing. Recently I worked with Ranu Lamba, their Premier Financial Representative, to deal with a couple of CDs renewals. She handled the complexities very well, helped me with options, and set up multiple accounts without the need to fill out multiple forms. I highly recommend Ranu for her knowledge and service.

June 16, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Proactive engagement to ensure to…

Proactive engagement to ensure to maximize the output

June 16, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Vo Hong at FTFCU is an excellent…

Vo Hong at FTFCU is an excellent provider. He proactively makes recommendations that suites my goals.

June 10, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Jose Flores helped me with wire transfers and trust issues

Jose Flores helped me sort out the wire transfers and my trust questions quickly and efficiently with a lot of humor along the way! Loved working with Jose !!

June 9, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shari was great

Shari was great, she quickly took care of the transfer and setup the new rewards accounts. Well done!

June 9, 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Marco Semiz helped me set up a New Cd

Marco Semiz helped me set up a New Cd . I had an existing CD that was Matured and I was unable to understand what I needed to do to change it to a different CD. The 1st Tech website is very difficult for me to use > I am really grateful for Marco's help. I wish the Star Rating went higher so I am giving him a 10-Star
Rating in this review. Grateful & Much Appreciated

June 6, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Luba is awesome!

Great working with Luba -- super helpful and knowledgeable!

June 4, 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

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