First Tech - Sammamish Reviews 29

TrustScore 4.5 out of 5

4.7

22620 Southeast 4th Street, 98074 Sammamish, WA, US


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Rated 5 out of 5 stars

It is nice to have a Premier financial representative who can assist us with the mechanics of managing our money within the First Tech environment. This saves us a great deal of time. Shaveta has alwa... See more

Company replied

Rated 5 out of 5 stars

We love working with the our premier banker and other staff at the Sammamish branch. They are always very helpful, proactively follow up and keep us updated on progress of any ongoing transactions. It... See more

Company replied

Rated 5 out of 5 stars

Shaveta Sharma was knowledgeable as she provided us with high quality of banking services during the last several months. She was very responsible when she handled our queries and requests when we we... See more

Company replied

Rated 5 out of 5 stars

I want to share my great experience with the First Tech Banking team in Sammamish, especially with Ranu Lamba - Premier Financial Representative. From the very start, she created a relaxed, friendl... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Sammamish

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 22620 Southeast 4th Street, 98074, Sammamish, WA, United States

  • +1 855-855-8805

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Super helpful and diligent

Have been working with Shaveta for several years now. She has been an essential part of my experience with First Tech. He dedication and attention to detail is nothing short of exemplary and Terrific. I have never had an issue that did not get resolved, all thanks to her willingness to help and assist. I am very Grateful to her for all her support.

May 20, 2025
Unprompted review
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Thank you for your kind words, Kishi! 💙

Rated 5 out of 5 stars

Recommending Shaveta's responsible and resourceful banking services

Shaveta Sharma was knowledgeable as she provided us with high quality of banking services during the last several months. She was very responsible when she handled our queries and requests when we were out of the States.
We want to recommend her banking service to more people. Thank you very much again!

April 21, 2025
Unprompted review
First Tech - Sammamish logo

Reply from First Tech - Sammamish

We’re always here to help. 🙌

Rated 5 out of 5 stars

I recently visited First Tech Sammamish…

I recently visited First Tech Sammamish for assistance with some business queries, and I couldn't be more impressed with the service I received. Lowie Chen, Devan Mitchell, and Andrew Ng were exceptionally helpful, efficient, and friendly throughout the entire process.

From the moment I walked in, I was greeted with a warm welcome and a genuine willingness to assist. Lowie, Devan, and Andrew took the time to thoroughly understand my needs and provided clear, concise, and practical solutions. Their professionalism and expertise were evident, making the entire experience smooth and stress-free.

What stood out the most was their friendly demeanor and the personal touch they added to their service. They made me feel valued as a customer and ensured that all my questions were answered promptly and accurately. It's rare to find such a high level of customer service these days, and I truly appreciate the effort they put into making my visit a positive one.

I highly recommend First Tech Sammamish to anyone in need of financial services. Lowie Chen, Devan Mitchell, and Andrew Ng are outstanding representatives of the company, and I will definitely be returning for any future needs. Thank you for the exceptional service!

April 9, 2025
Unprompted review
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Thanks for the fantastic review, Vanessa! We love to hear you had a great experience and that Lowie, Devan, and Andrew made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Notary

We needed a notary for a release of mortgage and he was very helpful in completing it. Also, he helped inform us of the changes in the checking and savings account rates, along with recommendations for the best CD given our circumstances.

April 9, 2025
Unprompted review
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Thanks for the fantastic review, Brett! We love to hear you had a great experience and that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Great customer service

Great customer service. Really wanted to help me.

November 9, 2023
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Hi Mario, thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team. If you ever need any assistance in the future, please don't hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

Lowie is the best Best customer service!

Lowie is the best! She provided excellent customer service for accessing our new account and answered all our questions.

July 8, 2023
Unprompted review
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Thanks Annabelle! We're thrilled to get this kind of feedback. We'll share your message with Lowie and her team and recognize her for her outstanding member service. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Very knowledgeable stuff

Very knowledgeable stuff. Everything was well explained and solved in a quick time.

May 26, 2022
First Tech - Sammamish logo

Reply from First Tech - Sammamish

We appreciate your thoughts!

Rated 2 out of 5 stars

When I made my first payment early

When I made my first payment early, I used the information given in the loan docs I got from the dealer. The PO Box was wrong. When I reached out get some help on finding the payment, all I got was, "We don't have that PO Box. We can't help you. Check with your bank." All three times I email, I got unsupportive, it's your problem, check with your bank responses. When I went back on the webpage to get info for my bank, the $600 payment had been posted. That I used the PO Box listed in the loan docs was ignored by those who responded. Throwing it all back on me and my bank was not good service. Although the bank had a Washington address, I cannot tell if it was the Sammamish bank as the one listed below does not have a PO Box.

May 19, 2022
First Tech - Sammamish logo

Reply from First Tech - Sammamish

Hello Christopher, I’m sorry to hear you didn’t have a seamless experience making a payment with us. I’d like to look into this situation more, please send an email to socialreviews@firsttechfed.com with your contact info so we can review and follow up with you. Thank you!

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