What a great customer experience I had with Nicole!! OMG she was the nicest, most helpful, covered all my questions (which were many) person I could ever meet. Too be honest, I don't think I have ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On short notice my need to have a sizable amount of cash was taken care of by Emhar Hattat a knowledgeable Financial solution Representative at the San Diego First Tech federal credit union. He went... See more
Company replied
Silvia always does a great job helping me. She’s quick, efficient, and very personable. She regularly monitors all of the offers/promos that First Tech has, letting me know which I might be interest... See more
Company replied
Eric made the process of opening a certificate smooth and easy. What really stood out was how he noticed I didn’t have beneficiaries on my account. Within minutes he had the forms ready, saving me fut... See more
Company replied
Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - San Diego On-Site
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
16399 West Bernardo Drive, 92127, San Diego, CA, United States
- +1 855-855-8805
4.4
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best customer service team EVER
The staff is so very knowledgeable about the products and services that are available to it’s members. The representative demonstrated how the services fit into my financial situation, and how I could save money and earn higher interest. One couldn’t find a more stellar team of professionalism and customer service.
May 26, 2022
Reply from First Tech - San Diego On-Site
Thank you for the kind words!
Always a pleasure!
May 22, 2022
Reply from First Tech - San Diego On-Site
Thank you for your membership!
Wonderful bank !
Wonderful bank which actually knows how to threat relocated people who have income, the bank associate helped me to get whatever I needed to start my new life in the USA , I’d definitely advise everyone whoever needs to open bank account in San Diego to choose this bank.
May 19, 2022
Reply from First Tech - San Diego On-Site
Thank you! We’re grateful to have you as a member!
Reply from First Tech - San Diego On-Site
Thank you, it’s our pleasure to serve you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.