Employee are very courteous and nice and very accomodating ,made myself comfortable,that my sense of trustworthiness led to the joining as member Special thanks to MildridG & Annie L for their tim... See more
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See what reviewers are saying
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... See more
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I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... See more
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Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap fea... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - San Jose
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
181 East Tasman Drive, 95134, San Jose, CA, United States
- +1 855-855-8805
4.4
Excellent
26 reviews
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Alexis has been great to work with
Alexis has been great to work with. The team offered solutions that are helping me improve my financial performance.
February 4, 2024
Reply from First Tech - San Jose
Hi Geauston, thank you for your kind words! We're glad to hear that Alexis and our team have been able to provide solutions to help you meet your financial goals. If there's anything else we can assist you with, please let us know. Thank you ror your membership!
Exceptional, fast and friendly service
Alexis Epperson was very compassionate and reassuring about my confused financial state of mind. She contacted Kristina Rainwater on the phone and together they provided the documents and expert information that I required. I appreciate everything they did and I can’t thank them enough.
December 23, 2023
Reply from First Tech - San Jose
Hi Caroline! Thank you so much for sharing your positive experience. We're glad our staff was able to assist you and provide the support you needed. We have passed your feedback along to their supervisors. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for your membership!
Cancer Treatment For Me Is Not Important
Today, September 1st, 2023, is a day I'll never forget, and for all the wrong reasons. I'm forced to miss a life-critical chemotherapy session because my account with First Tech Federal Credit Union is suddenly "under review." I opened this account on August 10th, believing I'd have a reliable place to manage my finances, especially during a time when I need stability the most.
Shockingly, they chose to initiate this review on the very day of my first direct deposit, locking me out of essential funds. Worse, it's Labor Day weekend, meaning I have to endure extra days of stress and uncertainty.
Customer service? A nightmare. The agent laughed during our conversation and left me on hold for nearly an hour. Then, to add insult to injury, he told me to "go get a credit card" and wait two weeks for the review to complete.
I'm in disbelief, in tears, and in a position where I now have to scramble to figure out what to do about my cancer treatment.
If you're considering banking with First Tech, think twice. Their lack of customer service and basic human empathy is not just disappointing; it can be life-altering.
#FirstTechFederalCreditUnion #CustomerServiceFail #HealthcareNightmare
September 1, 2023
Unprompted review
Reply from First Tech - San Jose
Carlos, I’m so sorry to hear what you went through today, but I’m glad to see this was resolved for you. Please know that we appreciate your membership and let us know what you need in the future.
Reply from First Tech - San Jose
Thank you for the kind words!
Absolutely amazing!!!
Absolutely amazing!!!
FTCU has been extremely helpful and gave me the best rates on my car loan.
Highly recommended.
May 19, 2022
Reply from First Tech - San Jose
Thank you for the kind words!
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