First Tech - Tanasbourne Reviews 45

TrustScore 4.5 out of 5

4.5

Northeast Evergreen Parkway 10910, 97006 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

Michelle helped us to open our daughters first bank account, she made it easy and comfortable the process, safety set up access securely on her phone too, the medium these teenagers constantly use. Sh... See more

Company replied

Rated 5 out of 5 stars

Great staff! On every call to FT I have been encouraged to look into FT's various programs that might be of help to me. It goes without saying that these programs or services were explained in a man... See more

Company replied

Rated 5 out of 5 stars

Christopher was easy to talk to and demonstrated a broad range of knowledge and experience. He inspired us to consider strategies and services that we had not previously considered or been aware of.... See more

Company replied

Rated 5 out of 5 stars

Christopher is very helpful, insightful and provides excellent customer service. My husband and I worked with Christopher recently to upgraded our First Tech checking & savings accounts to the First... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Tanasbourne

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • Northeast Evergreen Parkway 10910, 97006, Hillsboro, Oregon, United States

  • +1 855-855-8805

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 1 out of 5 stars

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE, BEEN MEMBER 15 YEARS . HOME LOAN. WIFE SCHOOL LOAN, CAR LOANS
HAD FRAUD ISSUE AND THEY FROZE MY ACCOUNT CANT GET MY MONEY OUT IT UN BELIEVABLE CANT GET MY OWN MONEY OUT DO NOT GO THERE .
THEY PASS YOU AROUND WHEN GET TO CALL CENTER WONT GIVE STRAIT ANSWERS.

October 1, 2022
Unprompted review
First Tech - Tanasbourne logo

Reply from First Tech - Tanasbourne

Hello Marc, I’m sorry to hear you didn’t have a great experience working with First Tech. We appreciate you taking the time to share your feedback which will be shared with management. Thank you!

Rated 5 out of 5 stars

Great service

June 27, 2022
First Tech - Tanasbourne logo

Reply from First Tech - Tanasbourne

We appreciate the review, Donald. Thanks for taking the time. Have a great day!

Rated 1 out of 5 stars

New to loans? Stay away.

This is my 4th car purchase with first tech and by far the most unpleasant.

Several missconications in gathering initial information. No follow ups. And alot of effort on customers end to put this whole thing together. A whole two branches in that matter.

Attention to detail is second to none. A simple instruction as "pull monthy payment from my first tech checking" took a week to address. Unless you are experienced with car loans and how they flow through the bank I would strongly stay away.

May 26, 2022
First Tech - Tanasbourne logo

Reply from First Tech - Tanasbourne

Hello, I’m sorry to hear you didn’t have a great experience working with First Tech. I’d like to look into this situation more, please send an email to socialreviews@firsttechfed.com with your contact info so we can review and follow up with you. Thank you!

Rated 5 out of 5 stars

Friendly and Professional

Friendly and Professional
I received friendly service when I called for help.

May 19, 2022
First Tech - Tanasbourne logo

Reply from First Tech - Tanasbourne

Thank you, we’re here to help!

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