Fitfood logo
Visit website

Fitfood Reviews 

1
•
TrustScore 3 out of 5

3.2

Meal Delivery
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Meal Delivery
  2. Food Products Supplier
  3. Online Food Ordering Service

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I have ordered twice

I have ordered twice, and on both occasions the food spent an excessive amount of time in transit without refrigeration.
The first order was in transit for approximately 17 hours and arrived slightly above room temperature. As I couldn’t locate my meat thermometer at the time, we checked the smell and appearance and ultimately discarded most of the food. None of it was consumed.
The second order was in transit for around 26 hours. On delivery, I immediately checked both the freezer bags and the food using a meat thermometer and took photos as evidence. The water in the freezer bag measured 19°C and the chicken measured 13.4°C, which is not food safe. NZ Food Safety guidelines require food to be kept below 5°C.
I have emailed, provided photographic proof, and phoned multiple times but have received no response.
While the food itself looks good, I do not feel safe eating it due to the temperature issues. To date, no resolution has been provided.

January 6, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look