Great service - over the phone with the store, online when making the order, customer support over a query I had - speaking with a real person, and the equipment itself. Delivered on time next day by... See more
Location
Switch locationThe Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a new treadmill from this fitness store, and I am very happy. Lee was very responsive & knowledgeable, answered all my questions and helped me pick the right model for my home. Delivery was f... See more
James and Lee very helpful and explained how each of the machines worked Delivery was promp, on time and handled with care and great communication. The two delivery drivers credit to the company we... See more
Contacted Fitness Superstore today via their 'chat' service. James B from Manchester supported me through my purchases, offered advice and was incredibly helpful and patient. Prompt email trail, fol... See more
Company details
- Fitness Equipment Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
About Fitness Superstore - Manchester
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, United Kingdom
- 0161 820 5921
4.9
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I called into the Manchester branch to…
I called into the Manchester branch to get some advice on fitness machines and was served by Lee, he was extremely helpful and knowledgeable which helped me choose the product that I ordered
February 13, 2026
Unprompted review
Popped into Manchester Branch spoke to…
Popped into Manchester Branch spoke to James great help thanks
February 15, 2026
Unprompted review
Excellent customer service
Excellent customer service. James was a joy to deal with! Highly recommend!
February 14, 2026
Unprompted review
Friendly staff
Friendly staff, very informative on all equipment, giving expert advice.
February 14, 2026
Unprompted review
Really great experience
Really great experience coming here. James and Devon were very helpful and had extensive knowledge about the treadmills. They listened to what it was that we needed rather than just sell us anything. We are really pleased with our purchase, the service has been excellent thanks. Would absolutely recommend here
February 14, 2026
Unprompted review
James was extremely helpful
James was extremely helpful, he went through all the features of treadmill. Suggested the one which was suitable for the home gym. He is very knowledgeable about the installation, collection and recycle the old machine. Also gave the information about the another piece of equipment by life fitness for repairs.
February 14, 2026
Unprompted review
Friendly staff
Friendly staff, no pressure sales. Excellent advice and happy to explain the equipment. It was very good to be able to try out everything without anyone standing over us
January 31, 2026
Great honest advice
Great honest advice. Not pushy at all and we were the only customers in the store at the time. Felt relaxed which helped us make a decision fairly quickly.
February 12, 2026
Unprompted review
Older lady wanting cross trainer
I wanted a cross trainer as an older lady trying to avoid Knee surgery. Lee was really helpful. Invited me to "try out" the cross trainers in the store and gave me information when asked. Recognising my needs being less than someone younger who was looking for something different, he suggested a model fit for purpose. He was friendly, approachable, knowledgeable and above all? great smile!
February 12, 2026
Unprompted review
Great service!
Great experience. Second time here buying fitness equipment and it won’t be the last. Great treadmill at a great price and felt very looked after in store. Taken care of by James, great service! Many thanks
February 11, 2026
Unprompted review
5 star service as always along with…
5 star service as always along with excellent products and customer services
February 6, 2026
Unprompted review
Great selection of treadmills
Great selection of treadmills. Great website showing video of all the models. Good descriptions of each one. Competitive prices and even got an extra 10 percent off! Easy to assemble the folding treadmill I bought, Fast delivery.
February 6, 2026
The man who helped use as very good
The man who helped use as very good, helpful etc.
February 4, 2026
Excellent service and quality…
Excellent service and quality equipment. Staff are knowledgeable and professional and genuinely assist rather than pressure.
Great experience and would shop there again
February 1, 2026
Great in-store experience!
Highly recommend Lee at the Manchester (snow centre) branch - We wanted to convert a very small space into a gym the whole family can use and got great advice and direction from Lee. Being able to come into store, see the products and get recommendations from a real life person is a great advantage over other online retailers. We found Lee very knowledgeable and professional throughout the process (initial research to placing the order and follow up) and would highly recommend both the retailer and the specific brand and Lee!
January 23, 2026
Visited the Manchester Trafford branch…
Visited the Manchester Trafford branch to enqire about a NordicTrack treadmill.
Great advice and customer service from James (store manager) ordered within minutes and arranged convenient delivery date for the following week.
January 28, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.