fitnessdigital Reviews 184

TrustScore 4.5 out of 5

4.6

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Company details

  1. Beauty & Well-being

Information provided by various external sources

fitnessdigital è un negozio online specializzato nella vendita e distribuzione di attrezzature di cardio, muscolazione, accessori per il fitness, cardiofrequenzimetri, elettrostimolazione, nutrizione sportiva e welness. Nato nel 2006 e sin da subito pionieire nel commercio di prodotti per il fitness online. Fin dalla sua nascita, l'azienda è cresciuta espandendosi in gran parte d'Europa. Grazie ad un ampia gamma di prodotti delle marche leader e più riconosciute del settore, fitnessdigital garantisce la miglior qualità al miglior prezzo, sempre con un'attenzione personalizzata, esperta e immediata.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Only trouble

I tried to purchase the ProForm Carbon Pro 2000 on FitnessDigital using PayPal as the payment method, but the transaction did not go through because their webpage froze during the process.
As a result, the amount of €1,405 has been temporarily blocked on my card (the money is not available), and it will remain blocked for up to 25 days.
Their customer service is currently closed for one week.
If it were possible, I would ask for compensation for the inconvenience and damages caused

January 13, 2026
Unprompted review
fitnessdigital logo

Reply from fitnessdigital

Thank you for sharing your experience. We would like to clarify that we are not closed and remain available to assist you in any way we can.

We’re sorry for the inconvenience caused by the temporary payment hold. This is typically a PayPal authorization that occurs when a transaction is not completed and is automatically released by PayPal or the bank.

Please feel free to contact us directly if you need any assistance or would like help completing your purchase. We’re happy to help.

Rated 1 out of 5 stars

Do not order from this company

Ordered an Olympic bar they said was in stock have been waiting ages for it. Tried to contact them several time via email because phone number doesn't work. No reply what so ever. Absolute joke company

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

There's no less reputable company

If I had checked review sites before ordering from fitnessdigital then I'd have avoided them like the plague. I hope that others will benefit from my review and avoid dealing with this company.
They don't have a phone number. that really should be the alarm-bell that alerts you to shop elsewhere. My own purchase was a €2,000 treadmill delivered faulty and with parts missing. All communication about the order has been ignored by fitnessdigital. Don't order from them. Deal with a reputable company. I can only hope that many people heed this review and take their business elsewhere. I've learned a valuable lesson, at least.

August 31, 2020
Unprompted review
Rated 2 out of 5 stars

Be careful

Thought I was buying from a uk company - the product came from Spain and wasn't very good- more Garmin 230 issue- poor watch for money - however I tried to return product and raise issues- dot com address doesn't work and I have had no response yet from customer service on the .co.uk address

February 20, 2016
Unprompted review
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