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Rated 5 out of 5 stars

Fivebars have been helpful from day one and have continued to give fantastic support as and when it's needed. Ram has been really helpful running me through things step by step and explaining anything... See more

Rated 5 out of 5 stars

5 stars for Five Bars and Jack who has been really amazing at dealing with our contract quickly and sorting out any general issues. Great company to deal with who most importantly understand the c... See more

Rated 5 out of 5 stars

Fivebars have been fantastic throughout my journey with them. Regular updates and if I've ever needed to call, unlike calling a network, there's no long waits and hold music! Millie from the service... See more

Rated 5 out of 5 stars

I have changed over from BT to Five bars. I found them to be very helpful in ensuring their products and services work efficiently. Great support from Ram and Kevin

Company replied

Company details

  1. Phone and Internet Service
  2. Telecommunications Service Provider

Information provided by various external sources

Our mission is to become the most trusted supplier of business communications in the UK by providing the very best independent advice, service and support for companies looking to manage their comms effectively while driving costs down.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

SIMPLY THE BEST

Having had personal and business dealings with Millie initially and latterly Max and Christine, all I can say is that they offer an exceptional service that goes above and beyond what I ever expected.
They are all so professional and are always available to talk to, moan at and just offer advice which is always cock on. Being an extremely friendly bunch, they are a pleasure to deal with. No matter how awkward I may have been (sorry guys), they ALL keep their head and offer up a workable solution.
#Exceptional #Outstanding #Highlyrecommended #Dafttogoanywhereelse #Hoofin
Thank guys, keep up the great work.
KR Dave

April 26, 2017
Unprompted review
Rated 5 out of 5 stars

EXCELLENCE in service

We have been with FIVEBARS for several years and their service is efficient and professional. Their employees are always friendly and helpful and I would not hesitate to recommend them.

April 19, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very, very happy with FiveBars. From start to finish and from the MD down they've all been a delight to deal with. The whole team has great communication skills, they respond quickly to our requests and on top of that, they've reduced costs and provided more!

April 19, 2017
Unprompted review
Rated 5 out of 5 stars

Number 1 provider

I've been with 5 Bars now for a number of years and their service is first rate. They source the best deal options and there follow up is impeccable. Always very helpful and friendly on the phone and nothing is to much trouble .
A fantastic company led by Martin who has a wealth of experience in this industry and I cannot recommend them highly.enough.

March 12, 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

After being with Vodafone for over 15 years and becoming more and more unsatisfied with the level of customer service I decided to look at alternative options.

After a while we realised that Five Bars would be by far the best option on the short list and we were not disappointed. The transfer from Vodafone was seamless and all the processes were clearly explained and it all caused very minimal disruption.

After dealing with Millie Hubbard since our switch she has been knowledgeable and extremely helpful.

Five Bars - reminding us that customer service is not thing of the past!!

March 2, 2017
Unprompted review
Rated 5 out of 5 stars

Five Bars, five stars!

Exceptional customer service from Millie. Personal and attentive customer service is so hard to get in this sector.

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic

Really pleased with the service from this company the staff are always very helpful and polite . Would highly recommend fivebars .

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent As Always

We have been with fivebars for a few years now and our business accounts were up for renewal. It was handled really well as before. What stood out this time was we need 2 handsets sorted and Millie arranged special delivery over the weekend at no extra cost to us. Thanks

February 27, 2017
Unprompted review
Rated 4 out of 5 stars

misunderstanding

due to frustration the fist review was done but since then the matter has been resolved,many thanks to Martin (M.D) for stepping in
regards
john gibson,serv-u ltd

February 27, 2017
Unprompted review
Fivebars logo

Reply from Fivebars

Hi John,

Hope you're well?

Thanks for taking the time to speak to me just now. As promised, I’m currently looking into this. Once I’ve had a chance to sit down with the rest of the team I will get in touch with you and we can work out the best possible solution. If you have any questions before then, please don’t hesitate to give me a call.

Regards

Martin

Rated 5 out of 5 stars

Excellent service

We have used Fivebars for the last four years and have never had a problem. Their customer service is excellent the staff are friendly & very helpful. We have just renewed again and as always they have got us an excellent deal with great savings.

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

Isa-Lea Group - True FiveBars

We as a business have been using Fivebars to provide our mobile coverage from the very beginning. Would I say they get everything right, all of the time ? No. But in the mobile world who can, what I can say is that what they say they are going to do they do! Martin and the team know you as you, your not just another account number and that's the personal touch that makes them better than the rest. They constantly review your account and move you to a product that gives you the best return.

Martins team are a great credit to Fivebars, we hope to continue having Fivebars on our phones for a long time to come.

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Thank you Sid Rahman.

we approached Fivebars to obtain mobile phones for our staff and they were very efficient and helpful. We were given the top of the range mobile handsets and the tariff was spot on.
We have saved hundreds by switching from the previous service providers. I highly recommend Fivebars. All the best!

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

I run a franchise company and we recently started using Fivebars to provide us with mobile phones and IPads. I have to say the experience has been first rate from start to finish. Their approach to their customer service is fantastic and I would highly recommend using them.

February 22, 2017
Unprompted review

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