Five Guys UK - Cardiff Reviews 7

TrustScore 4 out of 5

3.9

Caroline Street (Off St. Mary's St.), Unit 9a, The Old Brewery Quarter, CF10 1AD Cardiff, GB


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Rated 2 out of 5 stars

Overpriced. Simple as that. I don’t care what they say about their choices to customise etc. the burger I had was no better but almost 300% more expensive than Burger King. Current cost of living... See more

Rated 3 out of 5 stars

Good quality and people need to realise yes price is higher then the usual mcdonald's and such but the quality is better it isn't frozen meat the quality is there and yes spent £99 odd today for... See more

Rated 1 out of 5 stars

It's an expensive very average burger. Fist and last time I eat here


Company details

  1. Hamburger Restaurant
  2. Fast Food Restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Contact info

  • Caroline Street (Off St. Mary's St.), Unit 9a, The Old Brewery Quarter, CF10 1AD, Cardiff, United Kingdom

  • 02920221799

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This restaurant is the best.

I went to five guys and expected an okay time, but I couldn’t believe my eyes. The milkshakes? Perfection. The fries? Heavenly. The hotdogs? Amazing. I didn’t have a burger but I asked my brother how his burger was and he said and I quote: “This is the best burger I’ve ever had. Period.” And I could TELL he was happy. To be honest, he practically ate that burger in one bite. 👍🍔🍟🥤

May 25, 2026
Unprompted review
Rated 3 out of 5 stars

Good quality and people need to realise…

Good quality and people need to realise yes price is higher then the usual mcdonald's and such but the quality is better it isn't frozen meat the quality is there and yes spent £99 odd today for me, 3 kids and 3other adults but you get what you pay for which is a quality burger, the shakes are bit pricey but then are a luxury, the fries were nice and none your frozen crap.
Would say only thing was as its no frills don't expect it to be spicy and span and exclusive decor it's styled on an American dinner.
What gets you is the vat when added to it.
Kids meals from £7.50
Burgers start from £8 odd for a littler version the bigger burgers.
Fries regular were pricey at £5 odd but again quality.
You do have to go collect your order but guess it's just a better quality premium burger place.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Service was great, thank you!

Visited Five Guys in Cardiff today (Store FGUK725), was served by Mathew, I’ve never had a bad experience at any Five Guys I’ve been to but today Mathew was just spot on with his service. Polite, friendly and exceeded expectations! Nice to see someone smiling in their job. Thank you!

November 18, 2024
Unprompted review
Five Guys UK - Cardiff logo

Reply from Five Guys UK - Cardiff

Hi Mark, thank you for the kind feedback, we'll be sure to share with Matthew! Hope to see you again soon.

Rated 2 out of 5 stars

Overpriced

Overpriced. Simple as that. I don’t care what they say about their choices to customise etc. the burger I had was no better but almost 300% more expensive than Burger King.

Current cost of living rise good luck Five Guys you’re going to need it.

February 2, 2023
Unprompted review

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