I noted your response to Andrew Green last month who complained about the state of the cleaning . Your response did not happen . We had to move because of the filth under the table . I stopped my gr... See more
Location
Switch locationR2 Chichester Gate Leisure, PO19 8EL Chichester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently, my wife and I decided to experience the much-talked-about Five Guys in Chichester for the first time. Eager to indulge, we each ordered two bacon burgers and a generous portion of their cr... See more
Company replied
Today I visited with my partner the five guys in Chichester and we were expecting a lovely five guys burger chips and shake each ,we weren’t disappointed we got what we were expecting ……delicious ! .s... See more
Avoid Chichester, very expensive for disgusting slop, and the veggie sandwich has to be the worst veggie experience I ever had.
Company details
Written by the company
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Contact info
R2 Chichester Gate Leisure, PO19 8EL, Chichester, United Kingdom
2.6
Poor
5 reviews
Replied to 18% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I noted your response to Andrew Green…
I noted your response to Andrew Green last month who complained about the state of the cleaning . Your response did not happen . We had to move because of the filth under the table . I stopped my grandson using the first toilet because it was so dirty . Had having a good experience at Gun wharf . You have let Five gUys down . Even the food was not up to standard
April 10, 2026
Unprompted review
Stay Away
Avoid Chichester, very expensive for disgusting slop, and the veggie sandwich has to be the worst veggie experience I ever had.
March 1, 2026
Unprompted review
Recently
Recently, my wife and I decided to experience the much-talked-about Five Guys in Chichester for the first time. Eager to indulge, we each ordered two bacon burgers and a generous portion of their crispy fries. We opted for a refreshing milkshake and a bottle of water to quench our thirst.
However, our excitement quickly turned to disappointment when we realised that the extra toppings, which had been prominently advertised on their main website, were not offered to us during our visit. Additionally, we found our meal's overall cost quite steep. In hindsight, we couldn't help but feel that we would have enjoyed better value at McDonald's or Wetherspoons, where the deals are more budget-friendly and satisfying.
February 22, 2025
Unprompted review
Reply from Five Guys UK - Chichester
Hi Francis, thank you for taking the time to leave us a review.
To confirm, our staff will ask if you would like any toppings when ordering at the till. If none are chosen, then your burgers will come plain.
Our prices reflect the quality of our food: premium ingredients hand-prepared every morning, everything cooked to order, no freezers and hundreds of customisable options.
We hope this explains more about your experience, and apologise for any inconvenience.
Today I visited with my partner the…
Today I visited with my partner the five guys in Chichester and we were expecting a lovely five guys burger chips and shake each ,we weren’t disappointed we got what we were expecting ……delicious ! .staff and premises were running smoothly efficiently and was clean everywhere. Great company ,great experience.
April 27, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.