Five Guys UK - Islington Reviews 3

TrustScore 3 out of 5

2.8

71 Upper St., N1 0NY Islington, GB


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Company details

  1. Hamburger Restaurant
  2. Fast Food Restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Contact info

  • 71 Upper St., N1 0NY, Islington, United Kingdom

  • 01189573931

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I would rate it as shit!!

I would rate it as shit!!! The so called manager Jack who refused to give he’s name in the upper st branch is as useful as a chocolate tea pot! (Shit) after trying to show him a good review I posted previous he brushed me aside cause apparently he had a big mc d chip on hes shoulder cause I said he wernt very customer oriented but Melinda & Madu were amazing & proper friendly and welcoming same as the other manager with the blonde hair, she’s lovely to, I’m the customer who gave tips & tried to get tip jar back cause most of the workers do amazing work, but I won’t be going back in sad to say, unless Jack whoever he’s 2nd name is gets sacked or moved on to a less demanding job! Il be honest, I would not let him walk my dog he has no ppl skills let alone animal ones 👎🏻

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered cheeseburger it was OK but a…

Ordered cheeseburger it was OK but a bit dry, the fries were so saturated in salt I couldn’t eat them, also dry and bit burnt, what has happened to a Five Guys fries this past year?! They used to be really fantastic with just enough oil so they were crispy and moreish, now they are super dry and tasteless, so sad as they used to be the best!

July 4, 2025
Unprompted review
Five Guys UK - Islington logo

Reply from Five Guys UK - Islington

Hi Ms caroline walls, thank you for taking the time to leave us a review. We're really sorry to hear about the issues with your order quality.

Please reach out to us via the Customer Feedback form: https://fiveguys.co.uk/contact

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