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Five Guys UK - Livingston Reviews 1

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TrustScore 3 out of 5

3.2

Hamburger Restaurant
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ASK, Almondvale Avenue, The Centre, EH54 6GS Livingston, GB

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Company details

  1. Hamburger Restaurant
  2. Fast Food Restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.

Contact info

  • ASK, Almondvale Avenue, The Centre, EH54 6GS, Livingston, United Kingdom

3.2

Average

TrustScore 3 out of 5

1 review

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Replied to 18% of negative reviews

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Rated 1 out of 5 stars

Missing items and poor service

Bought a meal from five guys via Just eat. When it arrived the 2 x milkshakes were missing and the chips were a small not a regular as ordered. When I called they just blamed just eat. Yet I would imagine you give them the order to take.

August 26, 2023
Unprompted review
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Reply from Five Guys UK - Livingston

Hello, we're really sorry that your Just Eat order was not as expected.

Whilst we appreciate the issue may be down to us, we advise all customers to contact Just Eat directly for a resolution. This is the protocol across a number of brands, due to GDPR.

Please report this via the JET app directly, so they are able to resolve.

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