Five Guys UK - Worcester Reviews 5

TrustScore 3.5 out of 5

3.3

Unit A3-1, Cathedral Square, 6 High Street, WR1 2BY Worcester, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Went to a Five Guys today for the first time. It was the branch in Cathedral square on Worcester, and we were pleasantly surprised. The staff were pleasant and courteous, the food was a cut above thin... See more

Rated 2 out of 5 stars

im only giving it two stars because the portions are good, but the fries were way to salty for those fries, its like drinking water from the dead sea. me and my girlfriend both couldn’t finish them du... See more

Company replied

Rated 1 out of 5 stars

Overpriced for a nothing special, I was very disappointed the patty was dried not seasoning at all, the hot dog was a bread and sausage dried and overpriced. I won't go back ever again also I don't re... See more

Rated 1 out of 5 stars

We went to the Five guys in worcs. I should of realised when it was empty at lunch time that it wasn't very good. The girl who took the order had all the social skills of a wet halibut. The veg sandwi... See more


Company details

  1. Hamburger Restaurant
  2. Fast Food Restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Contact info

  • Unit A3-1, Cathedral Square, 6 High Street, WR1 2BY, Worcester, United Kingdom

  • 0190526466

3.3

Average

TrustScore 3.5 out of 5

5 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Not the cheapest, but nice to eat.

Went to a Five Guys today for the first time. It was the branch in Cathedral square on Worcester, and we were pleasantly surprised. The staff were pleasant and courteous, the food was a cut above things like McDonalds or Burger King, and the place was clean and well organised. Yes it was a bit pricey at £24 for 2 small burgers, 1 portion of chips and a bottle of water, but it was overall a very pleasant experience.

September 11, 2025
Unprompted review
Rated 2 out of 5 stars

im only giving it two stars because the…

im only giving it two stars because the portions are good, but the fries were way to salty for those fries, its like drinking water from the dead sea. me and my girlfriend both couldn’t finish them due to repeating heart burn my burger tasted like nothing and was dry

April 6, 2025
Unprompted review
Five Guys UK - Worcester logo

Reply from Five Guys UK - Worcester

Hi Eva, we're really sorry to hear your fries were not up to our usual standard during your visit to Worcester.

Please don't hesitate to reach out to us: https://fiveguys.co.uk/contact

Rated 1 out of 5 stars

Poor

We went to the Five guys in worcs. I should of realised when it was empty at lunch time that it wasn't very good. The girl who took the order had all the social skills of a wet halibut. The veg sandwich was terrible and we won't talk about the price !! Will never set foot in a Five Guys again.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Impressed

Got order slightly wrong (it happens), but dealt with it quickly and professionally. It was a busy Saturday, but they took care of it as a priority, which was great to see.

December 24, 2022
Unprompted review
Rated 1 out of 5 stars

Overpriced for nothing special

Overpriced for a nothing special, I was very disappointed the patty was dried not seasoning at all, the hot dog was a bread and sausage dried and overpriced. I won't go back ever again also I don't recommend. I wouldn't give any star.

September 13, 2022
Unprompted review

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