Fiverr Reviews 14,643

Absolutely worst decision for my business. Hired a freelancer to create and post on Instagram. Got sued for copyright infringement resulting in legal fees that nearly destroyed my business. Fiverr provided zero assistance in navigating the issue. Stay away.

Honestly, they need to work a bit more on their platform and on getting new clients for the freelancers.

I am extremely disappointed with how this situation has been handled.

My Fiverr account was closed because, according to them, there was a violation. The issue happened when I had just created my account and my brother purchased my highest VIP service to support and encourage me. He paid directly through the Fiverr platform like any normal customer.

I still do not understand where the “fraud” is in this situation. The payment was made on the platform, using Fiverr’s own system.

Despite this, my account was closed. I was informed that after a 90-day holding period, I would receive a withdrawal link to recover my funds.

The 90 days have already passed, and I have not received any link or instructions to withdraw my money.

I have contacted support multiple times, but I only receive automated template responses that do not address my case. No clear explanation. No real assistance. No resolution.

I am not asking to reopen my account. I am simply asking to recover the funds that legally belong to me, as promised.

I hope Fiverr escalates this case to a real human representative and resolves this issue promptly.

Losing active users each month. The platform is experiencing a surplus of sellers and a shortage of active buyers. From a buyer's perspective, the transaction fees seem excessive.

Awful site full of scammers using AI which Fiverr actually ENCOURAGES. I paid for a logo design and the guys portfolio were all good looking unique logos clearly designed by a human. I paid for him to make my logo and received a garbled AI generated one with broken text etc.

I reached out to fiverr support and they said "Fiverr allows freelancers to use AI tools to support and enhance their work, just like other professional tools such as Photoshop or AutoCAD, as long as the final result reflects meaningful human input, creativity, and professional judgment.
 
In this case, the delivery appears to be customized to your initial requirements and consistent with the freelancer’s style. It meets Fiverr’s standards for quality and originality.
 
Unless AI usage was explicitly ruled out at the start of the order, it isn’t considered grounds for cancellation. That said, if you’re not fully happy with the delivery, I’d recommend sharing your feedback with the freelancer so they can make any needed changes. If you need me to reach out to them on your behalf, I’d be happy to!"

Reaching out to the freelancer for a revision costs extra money. And why would I do that when they are obviously just using AI, I dont want an AI revised image I want a logo from an actual designer. What a joke of a website.

If I could rate zero stars I would. I have never, EVER been so disgusted with a company and their freelancers. No resolution, increasingly rude responses, I am literally shaking I am so angry. Their freelancer stole $2k from me, and Fiverr basically told me to go screw. AVOID AT ALL COSTS

I have been waiting for 6 months for my withdrawal to process. I contacted customer support more than 7 times, but they keep telling me to contact Payoneer. My Payoneer account is permanently banned, and I clearly explained this. I requested Fiverr to remove the old withdrawal method so I can add a new one, but they are not resolving the issue. Very disappointing support experience.🥲

Ticket ID: #14314194

I joined Fiverr in 2019. For six years, I worked professionally, delivered structured milestone-based projects, handled revisions responsibly, and paid 20% commission on every order. We accept this high commission believing the platform provides fairness and balanced protection.

Recently, I experienced a situation that destroyed that trust.

A client ordered a large project worth around $6,000, divided into milestones. Milestone 1 and Milestone 2 were completed successfully. The website was fully functional, live-tested, and aligned with the agreed scope. I provided unlimited revisions and ensured five-star quality delivery.

The issue began when the client started demanding additional features outside the agreed scope without placing extra orders. I politely explained that extra work requires extra payment. After that, the client began applying pressure and directly threatened me — saying he would leave a one-star review, damage my profile, and report me to Fiverr to get my account disabled.

Despite receiving a fully working website, he left a one-star review.

I arranged a Zoom meeting and asked him clearly: if the website is complete and working properly, what justifies a one-star rating? I explained that if there were bugs or incomplete work, negative feedback would be understandable — but using ratings to force unpaid extra work is unfair.

That conversation was recorded and later used against me. Instead of reviewing the full context, Fiverr issued me a violation.

I then completed and delivered Milestone 3. The client kept sending vague revision requests without specifying real technical issues. At one point he even wrote “don’t scam me,” while the website was live and testable. I continued delivering professionally.

After that, I received another violation claiming incomplete delivery — even though all milestones were completed, documented, and the live server link was shared.

Then Fiverr issued a 60-day suspension notice stating my account would be permanently disabled.

The situation escalated further:

• Milestone 2 (already completed and paid) was reversed
• Milestone 3 was cancelled
• My account balance was placed in negative
• My profile was disabled
• My gigs were denied

The two cancelled milestones were over $2,187 each, pushing my account into a significant negative balance.

I opened multiple support tickets and provided detailed documentation, milestone breakdowns, and live website proof showing the work was 100% completed. Each time, my tickets were closed with “decision final” responses without transparent explanation or meaningful investigation.

As sellers, we cannot respond strongly to threats without receiving violations. Yet when a client pressures, threatens, leaves damaging reviews, repeatedly contacts support, and attempts refunds after completed work, meaningful seller protection feels absent.

Buyers pay around 5%. Sellers pay 20%.
Yet in my experience, protection did not feel balanced.

I was penalized for delivering completed work.
Completed milestones were cancelled.
My balance was made negative.
My six-year profile was disabled.

For full transparency: I have complete documentation, milestone records, and a live website proving the project was completed. I am fully prepared to provide all evidence if a fair review is conducted.

I am simply asking for justice — restoration of my profile if possible, and release of funds for completed work.

Six years of dedication ended without transparent communication. A marketplace built on professionals should protect them with the same seriousness that it charges them.

I hope Fiverr improves its dispute handling and seller protection policies — because trust requires accountability on both sides.

As an individual seller on this platform for many years, I have to say that my appreciation of it has never gone up, but instead gone down. We are treated like slaves. They introduce systems to trample upon us at every turn, like the success score! They introduce new ways of eating into our income; for example, if you use the Seller's Plus program and happen to upgrade to Premium, they charge you extra money on top of the Premium cost! In order to get seen, you have to pay for ads, and they won't show your gigs to enough people to cover the costs of this! Additionally they take 20% of your earnings. So, any sellers thinking of joining, please rather go with the other freelancer sites. This company doesn't care about us at all.

I got banned simply for asking several freelancers whether they could build a WordPress website. Apparently, comparing skills before placing an order is a violation on Fiverr. I checked their terms of service thoroughly: nothing prohibits this.

But the worst part is what followed. I contacted support to understand why. They replied with a generic copy-paste response that didn't even match my situation. I corrected them and explained. Then, nothing. Weeks of silence. Until one day, they simply told me they were closing my ticket and suggested I look for answers in their FAQ. No apology, no explanation, no accountability whatsoever.

Fiverr has no problem collecting its fees on every transaction. But being accountable to the people who keep the platform running? That's clearly not part of the service. Users are disposable: they'll ban you whenever it suits them, and if you dare ask why, they'll ignore you until you give up. Stay away if you want to be treated as anything more than a number.

Fiverr is a scam ,service dont work but when need take money that its ok.
People be careful , they are scam and just take money from you for nothing. Techincal support dont give answears except apollogising.

This platform is too much biased towards customers only. If a buyer even did a scam with a seller, and we give all the proofs to Fiverr support. Still Fiverr will always give favor to buyers only.

Best place for freelancers and professionals. completed my 3 years with them , paid on time and never get any issue. thank you fiverr

I had a fantastic experience using Fiverr for my latest project. The platform made it incredibly simple to find a highly skilled professional who delivered top-notch results. The communication was seamless, and the delivery exceeded my expectations while staying within my budget. I highly recommend it for quality service!

Wasted hours creating content to post on their site only to be told that I was blocked as a user because my IP address had previously been flagged. Checked every major domain checker and there was NOTHING logged against my IP address. Contacted Fiverr and they refused to even consider investigating the issue. Pressed them to escalate to a supervisor, who said the same thing, "Nothing we can do". AVOID wasting your time on this platform.

The worst scammers in all UK. Stay away from this fraudulent scam group of thieves. Since last year they stolen my money and try to avoid the payment back in all the way. They have this Noah manager frauder. Now they reply that they give me a credit back then . Lie. They try to avoid my messages by close the window and signed solved. Police auction them , together we ban them from uk

I tried Fiverr as a video editor seeking extra income, but it's a waste of time and money. The "Pro" subscription (15€) gave zero value—no clients, no impressions in a saturated market. Canceling is buried in obscure menus; good luck finding it without frustration.

Key issues:
Fake promises: Pushes "get rich freelancing" webinars and subs, but top gigs have 200+ reviews yet low earnings. It's oversaturated with cheap competition.
No refunds: 48-hour policy is strict, even for unused subs.
Clunky UX: Menus are a maze; subscriptions auto-renew sneakily.

Fiverr makes millions from desperate hustlers while delivering little. On top of that your inbox will be FILLED with scammers trying to send you phishing links. Avoid unless you love paywalls. 1/5 stars.

I love this website. I have worked with some legit freelancers and to be honest I think people come here to get things cheap, but that being they do not do enough to check for scammers. BUT... I went full scorched earth on their AI chat bot and I got my money back. So I am totally keen to keep doing business with them. Look for channels that new, with no reviews, look for all that. But either way. I was terrible and they gave my money back. We are good now. I am going to keep using Fiverr.

Absolutely appalling treatment by this lot. I registered to find an illustrator for a children’s book. Found one and then we started to communicate about the project. All of a sudden I was blocked from logging in. This was within hours of registering. I then got a rather terse email saying my account was suspended for a serious breach of something or other. It was clearly an error of some kind as all I’d done is message some bloke about the cost of illustrating a book. It was almost impossible to find a contact to sort out the issue and when I finally did all they sent me was the same email telling me I’d breached something or other. I sent an email explaining that there must have been some sort of mistake but they have now ignored me completely. Shocking way to treat someone.

Very disappointing experience on Fiverr. The seller did not deliver the quality promised, and the final work lacked professionalism and attention to detail.