Fivestars Reviews 25,757

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After our Trudy celebrated her 8th birthday she experienced a diminished interest in food. We visited Ben's hoping to find something she'd find delicious and after some very knowledgeable assistance,... See more

Rated 5 out of 5 stars

Unable to contact my previous broadband supplier regarding incorrect billing and in my opinion threatening letters regarding bailiffs I contacted Three at their Carlisle store. Ruhina checked my com... See more

Rated 5 out of 5 stars

I absolutely love the Happy Family qq boba tea at Sharetea. I come here a lot and it doesn’t disappoint me any time. The Sharetea at Tahama Ridge Pkwy makes the best boba out of all the locations I tr... See more

Rated 5 out of 5 stars

We frequently visit McWethey’s Tavern. We’ve always had a great experience. The food is amazing. From the soups to the appetizers to the sandwiches and entrees! We’ve usually get a different server ev... See more

Company details

  1. CRM Provider
  2. Business to Business Service

Information provided by various external sources

Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unable to contact my previous broadband…

Unable to contact my previous broadband supplier regarding incorrect billing and in my opinion threatening letters regarding bailiffs I contacted Three at their Carlisle store.
Ruhina checked my complaint and within minutes solved the billing problem and confirmed credit would be returned to my account.
Ruhina and colleague acted very professionally and calm resolving the problem.

February 24, 2026
Unprompted review
Rated 2 out of 5 stars

Frustrated Multi-Year Customer

I absolutely hate writing bad reviews. We've been a customer for multiple years.

The FiveStars software, itself, is ok and better than most out on the market. The problem is corporate American and thinking businesses who operate at razor thin margins can afford high monthly subscription fees and make it difficult to cancel subscriptions or hold them to auto-renewing contracts. To make matters worse, the contract is written, as many are, on a rolling 12-month cycle and you MUST call/email to cancel your subscription BEFORE the rolling date or you are on the hook for another year. This is SOLELY setup to benefit FiveStars and not customers. IF the company lived by its name and made effort to provide 5-star level service to customers, it would automatically renew for month-to-month subscription service giving customer options when POS systems forced updates that make the FiveStars software incompatible. While FiveStars customer rep did offer me 50% my next billing cycle and to pro-rate my last month of my contract -- it was insufficient since the software is INCOMPATIBLE with Clover Station Duo recent updates. Profits above customer service.

It is truly disappointing.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

APC water engineers Aiden Pullen came…

APC water engineers Aiden Pullen came to our aid, we had a leaking water main of which he and his Dad Moled in a New main for us an outstanding job. And a very professional service, you wouldn`t no they had done the main they where so tidy.
Thanks gents dave v

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Honest Review

Honest Review
The product itself is ok .
What’s being provided vs price per month is very unbalanced . It’s a couple cheap tablets and a system that allows you to text your clients .

Really simple programming

However if you need a to cancel or any problems be prepared to go down a rabbit hole of bullshit .

It’s easier to get out of a timeshare than it is to close your never ending contract .

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Happy family Boba

Happy family Boba
I absolutely love the Happy Family qq boba tea at Sharetea. I come here a lot and it doesn’t disappoint me any time. The Sharetea at Tahama Ridge Pkwy makes the best boba out of all the locations I tried. My standard order is Happy family boba, red bean substituted with Crystal boba and custard substituted with lychee jelly, No ice, standard sugar.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Tired system that never grew or…

Tired system that never grew or developed, now they just milk it for subscription fees. Difficult to cancel, took 3 calls, and then they insist they will charge me for a further 30 day period AFTER the current one.

our business used this software for 6 years, never really well, and I caution other busineses to think carefully before they take on a system like this.
1. Customers treated points like a retirement sytem and never used them. You end up with regular customers with huge points balances - what do you do? It's a mess.
2. The company was lazy with their software. Nothing changed, nothing improved, no new features were ever added.
3.

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

I am with this company about 7 years…

I am with this company about 7 years and lately the start getting greedy .
They started raising prices on services .
Then I wanted to cancel my service with them thay told me sam bullshit about a have to wait one year before I can cancel this service .
My advice to Avery body stay away from this company .

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing work

Absolutely amazing putting my internet in the house. Kyle Marcus and James are stars and brilliant on what they do. And very neat and tidy as-well. Thank you

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Five star bad company bad experiencia

This company sold me a service that doesn't work. The salesman Santiago was very attentive before closing the sale. Now they gave me a one-year contract and I can't get out. Be careful with this company. They are scammers who look for people who don't speak English and have little knowledge to deceive. Be very careful with the salesman Santiago. He seems to be very attentive, but to me he deceived me and didn't fulfill what he said. This company will never do it to me again.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Hello friend my experience showing this…

Hello friend my experience showing this website.The website was user-friendly, and I appreciated the simplicity of earning and using points for rewards. If you are a business owner looking to scale, they do have a lot of useful tools that could help build customer relationships i your business. That really matters in the world of business today.so My experience very good

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

The website was user-friendly

The website was user-friendly, and I appreciated the simplicity of earning and using points for rewards. If you are a business owner looking to scale, they do have a lot of useful tools that could help build customer relationships i your business. That really matters in the world of business today.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from McTaggart Solicitors in Largs

I used McTaggart solicitors in Largs to buy and sell my property recently.
The whole process was carried out in an extremely professional and supportive manner.
Special thanks to Nuala for her meticulous work and patience!
The whole process was carried out in quickly and thoroughly.
Làura McLean

December 18, 2023
Unprompted review

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