FIXD Reviews 2,300

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, finding it to be a valuable tool that provides detailed information and helps save money on repairs. Many people appreciate the ease of use and the ability to quickly diagnose car issues, which empowers them to make informed decisions about vehicle maintenance. The user experience is consistently praised for being straightforward and efficient. However, some customers were not happy with the subscription model and payment practices, raising concerns regarding subscription charges and billing. There were also mentions of issues with the app not saving information and concerns about the product's compatibility or utility in certain regions like Australia.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers praise the product, highlighting its... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use and quick... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration over unexpected charges,... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The capability to reset onboard during pit. Lery yet on cellphone location and market going beyond necessary. At forty something I've seen so many different upgrades in my life. SMH. N... See more

Company replied

Rated 4 out of 5 stars

It would have gotten five stars if it hadn’t automatically charged me for premium membership when I didn’t authorize it to do so. It was a headache fixing it.

Rated 4 out of 5 stars

Well first im Canadian there's a little difference in what I'm paying for this fixd. But I like it its very detailed. I also bought one for my two girls one of them used it on a road trip home and... See more

Company replied

Rated 4 out of 5 stars

I wish they had presets for more vehicles. The existing vehicles are very USA centric. Typical of USA think they are the only people on earth. There are another 6.5 billion of us out here you know... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 8% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

FIXD scanner

ppl if you are going to get free 7 or how many days free trail premium when ordering cancel the free trail out and wait to you get product than do the free trial so you get all your days because if done while ordering I think you loose days***** I will give another review later

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

I've worked on cars for 40 years and…

I've worked on cars for 40 years and I've seen a lot of changes to vehicles. This little dongle stops even the educated guess of very experienced mechanics. Since buying and using this little tool, I've saved so much time and saved myself and customers a lot of money. I've seen reviews that say this is trash. I whole heartedly disagree! It's accurate in its diagnosis and that's really all you want and need, unless you need the premium features. I don't but if you need it, get it! I've used this since 2023 and I'll continue for years to come!

April 1, 2026
Unprompted review
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

I checked it against my husband’s Code…

I checked it against my husband’s Code reader and it was identical and then some gave me a lot more things that need to be fixed before they go bad what a great product thank you

April 6, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Great tells codes and what's causing…

Great tells codes and what's causing them

April 6, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 4 out of 5 stars

Easy to use and clear diagnostic

Easy to use and clear diagnostic

April 6, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Gets information fast on MIL

The fastest way to get a scan done for MIL. I have them in 3 different vehicles. Does a great job for quick troubleshooting, highly recommend.

April 6, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Just to know that a tool can give me a…

Just to know that a tool can give me a better understanding nderstandung if what might be going n with mt truck

April 5, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

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