FIXD Reviews 2,300

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, finding it to be a valuable tool that provides detailed information and helps save money on repairs. Many people appreciate the ease of use and the ability to quickly diagnose car issues, which empowers them to make informed decisions about vehicle maintenance. The user experience is consistently praised for being straightforward and efficient. However, some customers were not happy with the subscription model and payment practices, raising concerns regarding subscription charges and billing. There were also mentions of issues with the app not saving information and concerns about the product's compatibility or utility in certain regions like Australia.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers praise the product, highlighting its... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the product's ease of use and quick... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration over unexpected charges,... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The capability to reset onboard during pit. Lery yet on cellphone location and market going beyond necessary. At forty something I've seen so many different upgrades in my life. SMH. N... See more

Company replied

Rated 4 out of 5 stars

It would have gotten five stars if it hadn’t automatically charged me for premium membership when I didn’t authorize it to do so. It was a headache fixing it.

Rated 4 out of 5 stars

Well first im Canadian there's a little difference in what I'm paying for this fixd. But I like it its very detailed. I also bought one for my two girls one of them used it on a road trip home and... See more

Company replied

Rated 4 out of 5 stars

I wish they had presets for more vehicles. The existing vehicles are very USA centric. Typical of USA think they are the only people on earth. There are another 6.5 billion of us out here you know... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Currently looks like a scam

Another Facebook Scam!
It looks like you are just buying a device, but after two weeks they hit you with an annual subscription of £100.
I only wanted to double check what my garage was telling me.
I am not a business wanting ongoing monitoring of my vehicle.
I ordered this on the 11th March and have asked for a refund within the 30 day window.
I'm awaiting a reply.
If I get a refund I will amend this post, but their initial responses were not hopeful.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Because every time i used fix it tells…

Because every time i used fix it tells me everything that needs fixing

March 31, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

Rated 1 out of 5 stars

Be upfront about all costs

Just like most of the one star review so far that I’ve read they don’t tell you that there’s a subscription that goes along with it at $100 a year. They should put that upfront as the very first thing they tell you and I didn’t authorize or sign anything that insinuated that I wanted a subscription but they tried to charge me anyway, but that’s why I use a credit card with only how much I wanna spend on it because everything is a scam nowadays and they’ll just charge you again and again and again not just fixed. Seems like 90% of everything nowadays is a scam. Sorry for the rant, but yeah, one star for the dishonesty 

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and precise information…

Very helpful and precise information and explanation of issues

March 28, 2026
FIXD logo

Reply from FIXD

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're happy with our product and that it has been helpful for you. Your satisfaction is our top priority, and we're delighted to know we've met your expectations. We appreciate you choosing us, and we look forward to continuing to serve you in the future.

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