Fixings & Powertool Center Reviews 4

TrustScore 4 out of 5

3.9

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Company details

  1. Tool Store
  2. Building Materials Supplier
  3. Construction Equipment Supplier
  4. Construction Machinery and Equipment Store
  5. Fastener Supplier
  6. Tool Repair Shop

Written by the company

Established over 30 years ago, the Fixings & Powertool Center is the one stop shop for all your tool and fixing requirements. With a wealth of experience in tools and consumables for the construction industry, our team of specialists offer product knowledge, in-depth stocking and competitive pricing. Our range includes fixings, fastenings, powertools, handtools, channel support systems, hand rail systems, access equipment, workwear, PPE, safety boots, site equipment and other consumables. If you can’t find what you are looking for just email us or give us a call on 01293 820088. We specialise in top brands such as Stihl, Festool, Dewalt, Makita and many more. Visit our large fully stocked showroom and trade counter where you can browse the powertools and select your requirements from our ‘supermarket’ style layout. Here at the centre of our operation experienced staff handle all personal and telephone enquiries and have access to a comprehensive database containing detailed technical specifications of thousands of products. Continuous industry training keeps our staff abreast of the latest products and methods used


Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing Customer Service

Best price on the Internet and amazing customer service. Really helpful individual, sorted me out with what I needed quickly and efficiently, then rang to confirm.
Really impressed.
Just a quick update.
Compressor ordered late pm Thursday, amendment to order made on Friday morning and compressor arrived at 0900 on Monday morning. All in good working order.
Very satisfied customer. Thank you very much.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, great prices, fast delivery and very responsive.

May 22, 2024
Unprompted review
Fixings & Powertool Center logo

Reply from Fixings & Powertool Center

Thanks for the kind review James, We really appreciate you taking the time out to share your experience with us.

Rated 1 out of 5 stars

Waited over 4 months for a repair under…

Waited over 4 months for a repair under warranty and they wouldn't return it by mail/courier leaving me to drive 1 and 1/2 hours to collect.

2 months to respond to a negative review! Your reply doesn't really sit with the info I was given by your staff every time I called to chase up the repair. Still 1 star service

March 4, 2024
Unprompted review
Fixings & Powertool Center logo

Reply from Fixings & Powertool Center

Good afternoon Leigh, I'm sorry we were unable to process your warranty as quick as we normal (5-10 working days). Unfortunately there was an issue in aquiring the correct part leading to the delay. With regards to both the delay and the returning of the item to you we were unfortunatly somewhat limited as to what we could offer you as you purchased the item from another company. As a warranty agent we are contracted to repair the tools and deal with them on the basis of a customer dropping them off and collecting them once complete. I'm sorry if you were misinformed on these procedure.

Rated 5 out of 5 stars

Excellent and Professional Staff

Excellent, honest and professional staff... When DPD delivered £000s of my gear to them by mistake (DPD are truely the worst delivery company in the country) they were honest and professional and called me to let me know and allow me to collect. You might think that this would be obviously, but in todays climet and society in general, it could have been different and I may have lost my livihood because of it. So full shout out to these guys, and thank you very much - highly recommend them.

February 12, 2024
Unprompted review
Fixings & Powertool Center logo

Reply from Fixings & Powertool Center

Hi Steve,
Thanks for your kind review. Very happy we were able to track you down and get the items back where they belong.

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