Fix-It Right Plumbing Reviews 

66
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jared called before he came, he introduced himself to me, than he installed my water heater without taking a break. He cleaned up after himself & made sure everything was working ok & than I paid him.... See more

Rated 5 out of 5 stars

Had a sewerage issue with a household packed full of my family, grandkids et al ie toilets important 😉 Got Jared to come sort the problem, took me through the steps and explained it all includin... See more

Rated 5 out of 5 stars

Thane was fantastic at diagnosing the blockage and where exactly it was occurring. It has occurred from a collapsed pipe near the back deck. He then set out my options available to me with fixed costs... See more

Rated 1 out of 5 stars

Keep away from this organisation to retain your sanity. Last week booked urgent leaking issue where inlet connects to washing machine hose. Appointment scheduled. Waited. They re-scheduled. Waited.... See more

Company replied

Company details

  1. Plumber

Written by the company

Fix-It Right Plumbing is a professional maintenance plumbing company with our head office located in Carrum Downs, Melbourne. Servicing the greater Melbourne area, Geelong and Canberra we specialise in emergency and maintenance plumbing problems on domestic and commercial properties. We can help with blocked drains, hot water faults and replacements, dripping taps, leak detection, toilet problems and burst water pipes. We pride ourselves on providing outstanding customer service and ensure that we get to the bottom of your plumbing issue to prevent the problem from re occurring - saving you time and money.


Contact info

4.2

Great

TrustScore 4 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(66)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James did a wonderful job in installing…

James did a wonderful job in installing our new toilet suite and bidet, he arrived on time and was very polite I would personally give him and the team fix it right plumbing a 10/10 for thier service very happy and very thankful

June 19, 2018
Unprompted review
Fix-It Right Plumbing logo

Reply from Fix-It Right Plumbing

Wow Ozzie thanks soo much for taking the time to write such a nice review for James, He it loves when he gets such nice feedback, ill be sure to let him know, thanks again Ozzie and don't hesitate to give us a bell if you need anything else

Rated 5 out of 5 stars

Assessing the problem before quoting…

Assessing the problem before quoting and clear explanation of job required to work on.

April 5, 2018
Unprompted review
Fix-It Right Plumbing logo

Reply from Fix-It Right Plumbing

Thank you phinphila phanvongsa for your really nice feedback, we always like to ensure you are fully aware of what we are doing and the full costs of all works are laid out before we start so there is no confusion. Thanks again

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Adam was friendly and fixed our hot water system on short notice. Definitely recommend their services and would use again

March 29, 2018
Unprompted review
Fix-It Right Plumbing logo

Reply from Fix-It Right Plumbing

Thank you Vanessa for your glowing review. Adam loves taking care of our customers and realy strives to make sure every job runs smoothly. Hot water is something you can not go without and Adam did everything he could to get you up and running as quickly as he could - Thanks again Vanessa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look