Fixmyhair Reviews 442

It was a good experience but the only thing I had a problem with is I had one ensure missing when I order 20 and only receive 19

Everything went smooth 👌

I ordered 6 bottles of Adore hair dye in the shade Royal Navy from this website. When they arrived, the bottles looked normal to me, but inside the product was completely watery and did absolutely NOTHING to my hair. It was clearly defective.

I immediately contacted the company twice by email including video proof about the issue, then even tried reaching out on Instagram... no reply whatsoever. Total silence. I used this exact dye and shade for a couple years now and I never had an issue like that, the product must have been expired, damaged, or simply fake.

I live in Italy so I wasted around €50 including shipping, taxes, and customs fees for useless products and got ignored when I asked for help. This is absolutely unacceptable.

Ordered last week. 50$ for shipping. Still have not received my order. I speak English and from America and don’t know how to get in contact with these people. I email them and no answer. It feels like they just took my money. Not even keeping me updated on shipping or whether or not hair is ready to be sent out.

Very nice quality and fast delivery I like this shop

Still no delivery of my order placed on 13th May, the tracking link from Fedex shows that the order had not even been dispatch, I asked for a refund and have had no response on that for Ordernummer: 265381. Such a shame as i will now have to take the matter further, this is a big waste of my time.

Great experience, amazing customer service! Can’t wait to order again from them.

Excellent, have had such difficulties getting this product, and Fixmyhair got my order to me without any issues, well packed and swiftly received (five working days to UK). Thank you so much, will use this site again.

Ive been buying hair from this company for over a year. And what I can say is they are very reliable, fair prices, their responses quick and timely, they are also very convenient. I can confidently recommend this company

Products arrived damaged. I provided photos and we agreed on a full refund and that I did not have to return the damaged items. You immediately provided the refund but did not refund the shipping cost. You haven’t answered me for 12 days. I have written multiple emails. My order number is 243187. Please fix this immediately.

I have now made two orders from this website, I don’t know why I went the second time because both times they sent my 22" hair while I had ordered 28 ".

This company is a scam. After the order they don't reply to messages, nor do they refund the amount

The customer service is excellent, always available to help you after service!

I'm very satisfied with my order, I was able to order a Bigen reference that's hard to find for a very reasonable price.
Delivery to France went very well, as did the customer experience. I would recommend them.

Regards,

I made my order on the 2nd of July, over 2 weeks ago. They charged my bank card immediately. I got the order confirmation and a message saying that my order was shipped the next day, but there hasn't been any updates on the tracking link since that same day. I live in Denmark, so shipping from The Netherlands usually only takes a couple of days. I have tried to contact the company on both their WhatsApp and email asking where my order is. It took pretty long for them to return, but I finally got a response, and the company writes me back in dutch, even though they can see I'm not from there and I'm typing in English. They tell me my package is "missing" so they have started an investigation for the package, which may take up to 15 days. 😢

Hands down, straight up ..geen leugen mede beautiful queens out there!!
ben al een tijdje vaste klant. de producten zijn zo goed als afgebeeld, evenals de service en de snelle levering.


laat me niet beginnen over de korting op mijn laatste levering, gurlll! imma be rockin this hella wig like none out there mkway !

Order that thing ! <3

I had a problem with delivery of my package
Post NL has a terrible service! Although Fixmyhair was very helpful/friendly sending my package for the second time to my address.
Thank you for the customer service!

Isla

the best products and best service.

I'm so happy I'm able to find food stuff from my country with a very reasonable pricing. Plus shipping is super fast.
Also quick response when i messaged them about something that really wanted that wasn't in stock and they responded to me quickly.

-1 Star.
Sold the spoiled item. Return for cost of the buyer. The images of proofs via emails are useless.