Fisher Jones Greenwood Solicitors - Colchester Reviews 23

We had a fairly quick turn around as we were moving into a new build which was ready and our buyers were subject to a rent notice period. Despite this everything was done very timely and responses were almost always made the same day. The tight deadline was met and I feel they were very professional and efficient the entirety of the process. Would be using them again if needed. As well as Lorraine King, thanks to Siobhan Taylor and Arran D’cruz.

I recently used this solicitors firm and was extremely impressed with the service I received. From the outset, the team was professional, knowledgeable, and responsive. They took the time to explain every step of the process clearly and kept me informed throughout.
Their attention to detail and commitment to achieving the best possible outcome gave me complete confidence in their advice. Communication was excellent, with queries answered promptly and efficiently.
I would highly recommend this firm to anyone seeking reliable, professional, and approachable legal services. Thank you to Hannah and the team for your support and expertise.

I called to discuss appointing then as our Solicitor. Someone took my number and said I'd receive a callback that day. That was Tuesday and now we are Thursday and I've not had a callback.
Not the best service and does not make me feel like they are a firm of Solicitors we'd use.

I can not recommend enough! Prompt and effective communication and reliable expertise made the whole process run very smoothly and as stress free as a house purchase can be!

We have used FSG twice now for house purchases.
They are efficient , reliable and trustworthy.
Lorraine King & Arran D’Cruz were our main contacts and both are so incredibly helpful.
Both house purchases completed in the agreed timeframe. No stress or worry. It’s so important to have solicitors you trust , and we have that with FSG.

Would recommend to anyone.

James Harvey is absolutely outstanding in what he does, I cannot recommend his professional services enough, he has been extremely efficient, polite and understanding throughout.
James has taken all my calls and been completely reassuring and answered any questions in depth. He made me feel safe and looked after, and nothing was too much. He never made me feel I was asking odd questions, but always filled me with complete confidence and reassurance that I'd chosen the best solicitor.
I cannot recommend James enough, I wouldn't hesitate to use James for future services.
Thank you James, wishing you the very best in everything you do.
Kayleigh

I recently completed a new property purchase using FJG and everything went very smoothly and completed in around six weeks. James, Arran and Siobhan were all very responsive to any queries. Very happy with the service.

I had a great experience with the FJG team, particularly Hannah. They were very efficient, and the online portal made it easy to track the progress of my sale. Whenever I had questions, they were quick to respond and always happy to help. Nothing was too much trouble. I would definitely recommend them.

The FJG team were very efficient and their on line portal kept me up to speed with my sale progress. Nothing was too much trouble and the team were always easy to get hold of when i had any questions.

We used FJG some time ago because they were recommended to us. We honestly couldn’t fault them, Arran was in charge of our house purchase and he was great! Arran was friendly, all our questions were answered promptly and everything was clearly explained throughout. Very happy, thanks!

WARNING! DO NOT USE! Hard to understand why Taylor Wimpey recommended FJG to handle New Build transactions in Suffolk. FJG is an amateur company run by INTERNS! Arran D'Cruz handled my house transaction being stationed overseas. Arran was super arrogant from the beginning and acting like he actually did not want to assist with the deal, Arran has zero understanding of international transactions, hardly returned calls or messages left to him and responded to emails only weeks after I sent them if at all. After NO COMMUNICATION for month's at all I called several other new build conveyancers to get a grip on who I am dealing with. FJG is totally unknow in the trade, except from in Sudbury! As I was too far in the process I was recommended to see if FJG was able to process the transaction in full. Near the end - even when I received an email asking if I was okay with completing and replying "yes", I received an email stating "we are busy and will deal with you when we have time..." ! If you are buying a house from overseas or from anywhere else for that matter, STAY AWAY FROM FJG. FJG might be able a local transaction in Sudbury - that's it.

Overall the communication was great, the several hurdles and hitches were managed well. It’s a stressful process, but my designated case manager was on hand at all times to ensure progress and avoid unnecessary delays.

If you want informed and proactive advice, and a professional level of service, don't use the conveyancing team at the Colchester office.

Nothing good to say. Lack of candour, late crucial document errors attributed to others and indifferent service. Seeking to complain about their service resulted in ‘ we will disinstruct you ‘ rather than address the client issues. Can only recommend that you do not waste your time or money here

AVOID AVOID AVOID
This solicitor based in Colchester has just cost us thousands of pounds & then decided to take herself off the sale as she was not qualified .
She was not our solicitor but our purchasers solicitor . We were selling a flat . She did not respond to our solicitors contact at all for several weeks . No emails or returned calls . NOBODY could get hold of her . The estate agents got involved & our solicitors could not believe the lack of response . She also gave our buyers incorrect information that nearly led him to pull out until our solicitor had to correct her . Unbelievable!!! Unprofessional & we are now so angry as after just disappearing & not responding she decided to take herself off the case as she isn’t qualified !!!!!!!!!!! This is after nearly 3months !!!!!!! UNBELIEVABLE. We are now left out of pocket & our purchaser has got cold feet & pulled out . Although not part of the chain - we have now lost our house that we had fallen in love with .I am writing this just so nobody else has to go through the actual pain & distress this has caused us . If she had answered the phone three weeks ago or responded to emails & been honest we may have salvaged something . UNPROFESSIONAL!!!!!!!!!!! DO NOT USE !!!!!!!!!
Ps. Whilst not answering our solicitors phone calls a friend did a test call for new business & she miraculously answered .

I have recently had dealings with Fisher Jones Greenwood in particular their Conveyancing team and I couldn’t fault the service they provided, Evie Clark was great, keeping me informed of everything and Maisie Barnes helping me every step of the way, making the purchase of my house so very easy and seamless. Would highly recommend and would definitely use their services again.
Many Thanks.

I found my experience Fisher Jones Greenwood and in particular with Evie Clark very professional, keeping me updated appropriately and very helpful with any query that I had, every call was always answered professionally and if a call back was required that was always very prompt along with replies to emails and confirming that documents had been received, I couldn’t fault any part of the service and would highly recommend, it made our house purchase a good experience. Many thanks to Evie Clark and her team.

Evie and team recently handled our sale and purchase. We were kept up to date throughout the process and provided frequent updates on progress. Very thorough with the work. Would highly recommend to anyone. Thanks all

Easy to keep in contact, details explained, update on progress. Overall a very good service.

Thank you to Evie & team for all their help and hard work with our sale and purchase. We’ve been kept updated throughout and advised at each step of the way which has made this entire process so much easier for us. Thank you FJG! :)