While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've been trying to get an answer to my question for three weeks now, and they're not responding. I send another message using a different email address, and they do respond because the new email... See more

Rated 5 out of 5 stars

Ordered a set of FK hardness adjustable coilovers for an audi a3, had no problems, every question given too support was answered. These are my first coilovers so I can’t talk too much about quality bu... See more

Rated 1 out of 5 stars

SCAM FRAUD ...DO NOT ORDER ANYTHING FROM THEM ...ordered silicone lids in August, never received them. kept getting emails saying it was on the way??? No one to contact only email and no tracking... See more

Rated 5 out of 5 stars

Quick deliverance. Bought a set FK Las Vegas GFK for a home-build sim rig and I'm pretty satisfied with these seats. You get a lot for the money compared to other seats in this price-range and somew... See more

Company details


Contact info

2.1

Poor

TrustScore 2 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After months of emailing, I finally got help.

I've been trying to get an answer to my question for three weeks now, and they're not responding.
I send another message using a different email address, and they do respond because the new email address isn't known, so they're not a customer yet. I indicate in the email that I'll wait two weeks for a message, and they come up with an excuse: "We'll get right on it." Another week goes by, and there's no response.
They're just scammers.
I ordered the wrong one; I needed a different one, so I want to return it and order the correct one.
308787

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a set of FK hardness adjustable…

Ordered a set of FK hardness adjustable coilovers for an audi a3, had no problems, every question given too support was answered. These are my first coilovers so I can’t talk too much about quality but everything looks fine. Ordered 05-10 recieved 05-20 to LT

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Wth I spent good and was told by…

Wth I spent good and was told by website 5-9 days shipping well it's 11 days and it's not even gd shipped yet and no way to contact someone DONT ORDER FROM THEM they only scam OMG I just found $300 in pizza charges done by the company AVOID AT ALL COST

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

LIARS

Ordered April 1 email stated delivery was made today- no delivery and impossible to contact this company. Filed a dispute with my bank!
BEWARE 🤬

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

FK toys - possible scammers

I’ve ordered a personal toy from FK shopping & paid £60 however I have since learnt that they have a rate of only 2.7/100 for being reliable so it looks like I wont get my purchase & you now cant get onto their website or contact them in any way

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish toys

Rubbish toys. Purchased a vibrator and it lasted 3 months. Company would not replace or repair. Poor customer service given we have looked after this toy very well from new. Will not be back!

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

Never received my item

Never received my item. Their tracker says it was delivered 9/16, but I was home all day and I have cameras. There were no deliveries. I've sent messages, they have not replied.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company to deal with, bought some seats and chose DHL delivery, without my consent they changed it to fedex and charged me extra money I didn't agree to! When I contacted them they said I chose fedex even though my email confirmation said DHL! They said they wouldn't change it but I could cancel the order, I agreed to cancel but they went on to ship the item anyway- or so I thought! The tracking information said the sender had cancelled the shipment so I emailed to ask what was happening and they provided me with another tracking number. Fedex emailed me saying my delivery date was the 3/3/21 but today (6/3/21) still no order has been received! The company still hasn't responded to any of my complaints.

I regret ever ordering from fk and I will never buy anything from them again! They are the most untrustworthy business iv ever encountered, theft, slow/late dispatch and failed delivery, my advice would be to buy elsewhere.

March 6, 2021
Unprompted review
Rated 1 out of 5 stars

You've been warned

Placed order in August 2020 still no merchandise After several emails and my bank calling them still nothing. I have filed with the authorities and they will be investigating. These people took advantage during the pandemic. They should be ashamed. DO NOT buy from them.

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

This Company is a scam

This Company is a scam - even though they have a location in FL the goods come from China.
I placed an order 8/20/20 - have never rec'd. Called them 9/20 - 10/1 - 11/6 - each time I was told product was on the way. Finally on 12/3 filed a dispute with my credit card company - won the dispute and got a credit within the last few days. FK actually asked me to withdraw the complaint which I ignored. Do not do business with them - they are a scam.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

no delivery after 5 months…

placed order 17/8/20 contacted 19/10/20 again 20/11/20 and still waiting for delivery stay well clear of this crooked company once they have your money they are not interested I gave them 1 star as I couldn't give them -10

January 7, 2021
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. I ordered goods on 8th August and they have never arrived. For the first couple of months they replied saying they were on their way. Now they don’t bother replying at all. 5 months in, I am £50 down and have no goods

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

No product

No product, but money did disappear from account. No communication of anysort, tried to contact, but still silence.

December 28, 2020
Unprompted review
Rated 1 out of 5 stars

Stay well away

Order from these people no confirmation email,money removed from account and still nothing PLEASE DO NOT ORDER ANYTHING shocking web site

December 20, 2020
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered last year two pet beds cost me £50 never got not happy
The in nov ordered buy two get one free phone magnet charger cost £27 still no emails or anything come back yet I’m so mad with these scams
Why can’t they be stopped if I had money to throw away I would but to be taken for an idiot I’m so pissed off
SO IF ANYONE IS THINKING OF GET ANY THING FROM FK BE WARNED IVE BEEN DONE TWICE 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

December 12, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look