"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more
I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more
Company replied
When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more
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Company details
About Flags.com
Written by the company
At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.
Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.
We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.
Ready to explore our collection? Click below and #flyproudly!
Free Services to Make Life Easier!
Written by the company
- Half Staff Alerts via Email & SMS
- Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
- Flag Flying Holiday Calendar in Your Pocket
- We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
- Veteran-Founded & Family-Owned
- Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.
Contact info
1395 NW 17th Ave, Suite 112B, 33445, Delray Beach, United States
- 800-858-8776
- customerservice@flags.com
- www.flags.com
4.8
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I mistakenly ordered a smaller flag…
I mistakenly ordered a smaller flag than needed. When I called their office, located in the USA and staffed by a pleasant lady who spoke English without a strong accent that often leads to not understanding someone over the telephone, the problem was immediately rectified (I had not used the first flag). I have received the replacement 6X10 flag. It is very well made in the United States and looks great flying in front of our house.
November 12, 2025
Reply from Flags.com
Thank you for taking the time to share your experience! We're so glad our team was able to assist you promptly and make the exchange process smooth. It’s great to hear that the replacement flag arrived quickly and met your expectations. We truly appreciate your support!
Unbelievable Service!
I ordered in the morning, and I received the order the next day, and shipping was free. Fantastic!
November 12, 2025
Reply from Flags.com
Thank you for the amazing review! We work hard to provide fast and reliable service, so it's incredibly rewarding to know it made such a positive impression. We truly appreciate your support.
The flag was perfect and reasonably…
The flag was perfect and reasonably priced. It was also shipped promptly with no problems. A+ company.
November 12, 2025
Reply from Flags.com
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the flag, the pricing, and the prompt shipping. Knowing everything went smoothly from start to finish means a lot to us. We truly appreciate your support and the A+ rating. Thank you for choosing us!
Best flags!
November 7, 2025
Reply from Flags.com
Thanks for your feedback short and sweet! We're really glad to hear you think our flags stand out. We appreciate your support!
You're the only place we'll buy our…
You're the only place we'll buy our flags from! We've purchased multiple flags and are always impressed by the fast shipping, high quality, and reasonable prices. A perfect 10/10 experience every time.
September 13, 2025
Unprompted review
Reply from Flags.com
Thank you for the fantastic review! We’re thrilled to hear that you’ve had such consistently great experiences with us. We’re grateful to have you as a loyal customer and look forward to many more 10/10 experiences together!
Reply from Flags.com
Thank you for your feedback! We're pleased to know you had a smooth purchasing experience and were happy with the quality. Your satisfaction means a lot to us. Thanks for taking the time to leave a review!
Reply from Flags.com
Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that you’re impressed with the quality. Providing both speed and excellence is exactly what we aim for, and it’s wonderful to know we hit the mark for you. We truly appreciate your support!
Reply from Flags.com
Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and the delivery fast—that's exactly the experience we aim to provide. As a family company, it means a lot to us to know our values come through in the service we offer. We truly appreciate your support!
Quick service.
November 3, 2025
Reply from Flags.com
Thanks so much for your feedback! We're happy to hear you received quick service, that's exactly what we aim for. If there's anything else we can help with, we're always here!
Great folks
Great folks. Excellent communication. I’ve been a customer for nearly 10 years. They never disappoint.
November 6, 2025
Reply from Flags.com
Thank you so much for your incredible loyalty over the past 10 years! We're truly grateful for your continued support and kind words. It means a lot to hear that our team’s communication and service have consistently met your expectations. We’ll keep working hard to make sure we never disappoint. Here's to many more years ahead!
They gave proper service, but felt very scammy
There are lots of prominent Flag websites that have a near identical UI as this one, and that all use identical images of the same products (some of the flag images are identical down to the pixel on many of these sites). It appears that they're all owned by the same organization, selling the same products, but trying to appear as though they are different companies. The name on the logo doesn't always match the URL, and some of the names in the logo are the same as other (non-brand) flag websites, which creates confusion. For example, compare the interfaces of flags.com with usflags.com - the latter is called "Flags Unlimited" in its logo, which should not be confused with flagsunlimited.com based in Canada and flags-unlimited.com based in the US.
November 3, 2025
Reply from Flags.com
Thanks for taking the time to leave feedback. I wanted to clarify a few points, since your concerns are about how the flag industry works in general.
Our company name is Regal Flags & Poles Inc., DBA FLAGS.COM. We’ve operated under this name since the 1990s, which is when the owner and her late husband acquired the Flags.com domain. It’s very common for companies to have domains that don’t exactly match their legal names. Booking.com is a good example. Domains are often chosen for clarity, availability, and long-term SEO value rather than matching the full legal entity name.
The flag industry is also fairly small, and many retailers source products from the same long-standing American manufacturers such as Annin, Eder, FlagSource, and Valley Forge. Because of that, some product photos may appear similar across multiple retailers. When we use photography we’ve taken ourselves, you’ll see a light watermark indicating it’s original to us.
Most established retailers in this space know each other through industry associations and events. We’re all independent companies, and each business serves its own customers, even if some products overlap.
Most of us are independent companies, not different fronts for the same organization. United-States-Flag is more of a large multi-category retailer, selling everything from flags to English tees to safety supplies, which sets them apart from the specialized flag dealers in our industry.
If you ever have a question about a product, an order, or our company, our team is always here to help.
Fast delivery and great product
October 30, 2025
Reply from Flags.com
Thank you so much for your kind words! Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Reply from Flags.com
Thank you for your review, it says a lot in just a few words! There's something powerful about flying an American-made American flag, and we’re proud to stand behind a product that represents both quality and national pride. We truly appreciate your support!
Excellent Service
Excellent Service, especially pulling thru on a last minute order. I won't go anywhere else.
October 29, 2025
Reply from Flags.com
Thank you for the amazing review! We’re so glad we could come through on your last-minute order. Your loyalty means the world to us. We’re proud to be your go-to!
Reply from Flags.com
Thank you for your continued support! We're so pleased to hear you're happy with the quality; that's always our top priority. It means a lot to have you back as a returning customer, and we look forward to serving you again in the future!
Reply from Flags.com
Thank you so much for your feedback! We're delighted to hear that you had a positive experience with our customer service and communication. It's something we take great pride in. If there's ever anything else we can do to support you, please don’t hesitate to reach out. Thanks again for your support!
have had a few purchases
have had a few purchases, all products of good Made in USA quality - Service level good…keep up the good work
October 28, 2025
Reply from Flags.com
Thank you so much for your continued support and kind words! Feedback like yours truly means a lot to our team. We'll keep working hard to maintain the standard you’ve come to expect. Looking forward to serving you again soon!
Reply from Flags.com
Thank you so much for your kind words! We're thrilled to hear that you were pleased with both the speed of our service and the quality delivered. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
My flags are good quality and were…
My flags are good quality and were delivered in a timely manner.
October 27, 2025
Reply from Flags.com
Thank you for your feedback! We're glad to hear that your flags met your expectations in both quality and delivery time. It's always great to know when things go smoothly, and we appreciate you taking the time to share your experience.
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