Flight Centre UK - Flight Centre Bromley Reviews 26

TrustScore 4.5 out of 5

4.5

High Street 19, BR1 1LG Bromley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I always feel that I receive excellent advise from Lewis. We have booked through Flight Centre and the service & expertise are second to none! The booking process was very easy and we were not pres... See more

Company replied

Rated 5 out of 5 stars

Lewis , was absolutely amazing! We called , said what we needed, he was patient and efficient! We couldn’t recommend a better Service or a better agent! Thanks again!!

Company replied

Rated 5 out of 5 stars

Lewis Osborn helped us organising our 3-week holiday to Australia. We had a wonderful time: everything was organised for us (flights, hotels, experiences, car hire) and very well thought of. Lewis wa... See more

Company replied

Rated 5 out of 5 stars

Lewis Osborne has done a fantastic job rearranging all our flights to Sydney at this difficult time. We could not have done this without his expertise and knowledge and we thank him for all his time a... See more

Company replied


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Flights Search Site
  4. Hotel
  5. Recreation Center
  6. Tour Operator

About Flight Centre UK - Flight Centre Bromley

Written by the company

Flight Centre UK

Written by the company

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contact info

  • High Street 19, BR1 1LG, Bromley, England, United Kingdom

  • 08082960415

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Lewis was great!

Lewis , was absolutely amazing!
We called , said what we needed, he was patient and efficient!
We couldn’t recommend a better Service or a better agent!
Thanks again!!

May 29, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Excellent & friendly service

I always feel that I receive excellent advise from Lewis.
We have booked through Flight Centre and the service & expertise are second to none!
The booking process was very easy and we were not pressurised into making a commitment at all.
Can highly recommend

May 29, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Lewis booked our trip to Vietnam and…

Lewis booked our trip to Vietnam and Cambodia. He tailored our trip to our needs. Couldn’t fault him in any way. Absolute star!!!

March 9, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thanks for the great review 😊

Rated 5 out of 5 stars

I love coming in to the Flight centre…

I love coming in to the Flight centre in Bromley, I came in on the off chance I could book my flight to Adelaide Australia and Ruth helped me to complete that,she did exactly what I asked of her. Singapore Airlines here I come.Thankyou Ruth and the Flight centre.

March 24, 2026
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Reply from Flight Centre UK - Flight Centre Bromley

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Lewis Osborne has done a fantastic job…

Lewis Osborne has done a fantastic job rearranging all our flights to Sydney at this difficult time. We could not have done this without his expertise and knowledge and we thank him for all his time and energy in making it happen.

March 10, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Excellent service from Lewis at Flight…

Excellent service from Lewis at Flight Centre; Holiday was carefully planned around our needs, especially important as one of us had mobility problems; it was great value and all went very smoothly. Recommended

February 27, 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Always very friendly and efficient

Always very friendly and efficient

February 16, 2026
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Reply from Flight Centre UK - Flight Centre Bromley

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

10 out of 10 service provided

Lewis Osborn helped us organising our 3-week holiday to Australia. We had a wonderful time: everything was organised for us (flights, hotels, experiences, car hire) and very well thought of. Lewis was very helpful and gave us lots of insights/suggestions that made a real difference. Would definitely recommend his and the Flight Centre in Bromley’s services and would definitely reach out to Lewis for future long haul holidays! 10 out of 10!
Giuseppina & Eleonora

December 24, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Holiday of a lifetime! Thank you Charlotte!

I would just like to thank Charlotte (Cooper) at Flight Centre Bromley, for helping us plan a truly fantastic holiday to Singapore and Perth, WA. From my initial enquiry to last minute holiday panics, Charlotte was on hand to support us with every little detail of our break. Everything she arranged for us including flights, hotels, airport transfers, and car hire was perfect, even down to the flight times on arrival and departure to make the most of every single day we had and so we did not suffer with jetlag. The holiday was everything we could have wished for and more, and I cannot thank Charlotte enough for her insights. We will definitely use Flight Centre again, and would highly recommend to anyone looking to book that holiday of a lifetime.

December 19, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Agent was great and very knowledgeable

Agent was great and very knowledgeable.
What could have been a long process was actually thorough and sorted in good time.

December 29, 2025
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Reply from Flight Centre UK - Flight Centre Bromley

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Lewis Osborne - Thank you

Lewis Osborne arranged a 3 week trip to the USA for me, taking in Disney, Universal and a trip to visit family in MS. Lewis was fantastic and couldn't have been more helpful even after the holiday was over when I had an issue with the car hire company. I would highly recommend Lewis and would not hesitate to approach him again in the future should I need to book a long haul trip. Thank you Lewis.

October 24, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Very helpful from start to finish

Lewis Osborne compiled a tailor made holiday to Asia, everything was spot on from the advice he gave me to flight times etc. Would definitely use again

December 2, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Thanks for the great review 😊

Rated 1 out of 5 stars

4 days to quote and £300 dearer than booking wih BA directly

Time to quote for 3 adults flying to NYC from Glasgow with checked in bags in June 2026.
It took 4 days (asked on the 29th Nov, quoted on 3rd June) for the flight centre to quote via email.
They asked for unnessessary information such as exact names and date of birth for each passenger.
The Quote was £2,336 for BA flights.
£300 more than booking direct with British Airways at £2,041 at todays prices (was even £150 cheaper on the 30th Nov)
I chased my quote up the next day and had an automatic email saying off till the 3rd, nobody else bothering with my quote.
I booked directly with Icelandair for £2,006 who did the flight and hour quicker than BA with a short stopover in iceland and your cases stay on the plane whilst you are in the small airport for 1½ hrs.....a lot less hassle than going via heathrow.
Just use Skyscanner or Kayak as you will instantly get far better prices and you can select what suits you....and save £300 to boot.

December 3, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Dear Iain, We appreciate you sharing your experience and we are sorry the quote took so long and was higher than expected. We also regret that our service did not meet your expectations, and we'll review your feedback to improve our response times and pricing accuracy.

Rated 5 out of 5 stars

Hi Lewis,

Hi Lewis,

Many thanks to Lewis Osborn and the Bromley branch team for their professionalism in making our booking to Thailand a wonderful experience throughout the process. Much appreciated.

September 19, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Sonny Jatoonah!

Rated 4 out of 5 stars

Business Class Travel with Flight Centre

I have been booking my Long haul flights with Flight Centre for many years to Dubai(UAE) and onwards to the Subcontinent & beyond !
This time via the Bromley 1 office - thru the excellent team work of Charlotte Cooper & Lewis Osborne, I have received the best service todate from Flight Centre - Bless you two & your customers for safe travels ✌🏼

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

How to travel the easy way

If you don't have the time to organise a trip abroad yourself then this is the place to go, they employ friendly helpful staff who know their job and do it well

August 3, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

We love to see this excellent review for the team, and how they helped make your booking process easy and pain-free! Thanks so much for sharing, John :)

Rated 5 out of 5 stars

Efficient and Helpful

I have dealt with Lewis Osborne for three of our international trips and have found him extremely helpful, and very efficient. Nothing is too much trouble for him. I will gladly recommend him.

July 25, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Bromley

Hi John, thanks for taking the time to write this lovely review of Lewis! We are so pleased to hear how he went above and beyond for you and your travels 😊

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