Flight Centre South Africa - Flight Centre Brooklyn Mall Reviews 

7
TrustScore 4 out of 5

4.0

338 Bronkhorst St, Shop 16, Brooklyn Mall, 181 Pretoria, Brooklyn, ZA


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See what reviewers are saying

Rated 5 out of 5 stars

Xobani, a professional, polite, and friendly consultant from the Brooklyn branch, guided me patiently and efficiently. He answered all my questions, even when I changed my travel dates. I am extremely... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to work with Ms Lindiwe Feni at Brooklyn branch. I cant begin to tell you how priceless it is to deal with someone as eager to help as her. People like her are few and far betwe... See more

Company replied

Rated 5 out of 5 stars

So my amazing experience with flight center has been for close to two years now, and its has been awsome to be honest. I had a call up while I was in Acadia Pretoria for an important business meeting... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Tour Agency
  5. Travel Aggregator

About Flight Centre South Africa - Flight Centre Brooklyn Mall

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Flight Centre South Africa

Written by the company

Your centre for travel!
Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.

Contact info

  • 338 Bronkhorst St, Shop 16, Brooklyn Mall, 181, Pretoria, Brooklyn, South Africa

  • +27870 58 94 67

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

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4.0

All reviews

(7)

332 reviews in the last 12 months

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Rated 5 out of 5 stars

Xobani Brooklyn branch

Xobani, a professional, polite, and friendly consultant from the Brooklyn branch, guided me patiently and efficiently. He answered all my questions, even when I changed my travel dates. I am extremely grateful for his exceptional service. .

May 18, 2026
Unprompted review
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Lindy Post

Lindy Post - highly recommend! Professional, responsive, and friendly!

May 7, 2026
Unprompted review
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

I had the opportunity to work with Ms…

I had the opportunity to work with Ms Lindiwe Feni at Brooklyn branch.
I cant begin to tell you how priceless it is to deal with someone as eager to help as her. People like her are few and far between. Thank you, Lindiwe. You leave a beautiful fragrance behind.

March 2, 2026
Unprompted review
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 1 out of 5 stars

Christian Kalala

Hi my name Christian. My aunt , Olga Mbuma was at the airport yesterday for a flight to France. She has diplomatic passport, the check in crew (three individuals, one lady two gentlemen) rudely told her to wait without an explanation. And we insisted she cant speak English fluently and we need to translate for her but they wore refusing. They wore rude, unkind and refused to apologise.

December 14, 2025
Unprompted review
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

Dear Christian,

Thank you for reaching out to us regarding your aunt, Olga Mbuma’s experience at the airport. We sincerely regret the distress this situation has caused.

Unfortunately, Flight Centre is unable to investigate or take action regarding airline staff conduct at the airport. We kindly ask that you direct your complaint to the airline directly, as they are best positioned to review and address incidents involving their staff.

We appreciate you bringing this to our attention and hope that the airline is able to provide a satisfactory resolution.

~Cebisile

Rated 5 out of 5 stars

The legend of Flight Center, Staring Cicelo Mathebula

So my amazing experience with flight center has been for close to two years now, and its has been awsome to be honest. I had a call up while I was in Acadia Pretoria for an important business meeting back in Zim. I cudnt book a ticket quick so I looked online and saw Flight Center, I took faith and called, got directions and rushed to Brooklyn. Theres a lady with flight center named Cece ☺️☺️🤩, she is nothing but jus twinlkes and stars at her job. She gave me directions as I ran thru the mall to get to the office.I got booked and from that day I've never been to a travel agents office ever, its jus a msg and Cece will do everything I need for me my family, friends and business partners. Everytime I travel when I see a sign that says flight center I see my trusted partner my friends my confidence. Cece will help any day any time. I was at the airport 4.45 in the morning the other day and callwd Cece and she picked up and solved my issue. And she always tells me if u face any challenge anytime jus ring. So the fantastic thing is you guys are able to book my flights, my hotel, my car hire, do reservations and almost anything I need done when Im planning to travel at any given time of the day. I had another emergencey jus this year, anyone can trust me Cece is like a magic wand, jus wave it and flight center will sort it out. Its like travel assurance. Cece can be a tour guide ask anything she will search and help if she needs to, places to go or visit, where to find what, jus Cece and she is always willing to help. She realy is awsome and sooooo amazing. I feel like Im too much trouble for her sometimes but she always make it work. For me and my travel buddies there no Cece without flight center and like wise no flight centre without Cece. We are forever gratefull for the service we get from you guys and it jus makes anything travel soo seamless and soo smooth, and the secret is anyday and at any time, while the costs always and I mean always turn out cheaper for me compared to what airlines charge us here direct. Hotels are cheaper booked online and Cece will get it done. And guess what, I always keep some extra money in my account with flight center so I can jus tell Cece I need to travel and she will use that to do payments and I dnt have to do any bank transfare. She is always the star of any of my travel shows.

July 31, 2025
Unprompted review
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Listening to my personal preferences

Listening to my personal preferences

June 22, 2025
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

Dear Gisela,

We're glad you felt heard and that we catered to your preferences. Thank you for your feedback; we appreciate it greatly.

~L.R

Rated 5 out of 5 stars

Booklyn Mall is the place to go!

Lindy at Booklyn Mall is brilliant!

June 4, 2025
Flight Centre South Africa - Flight Centre Brooklyn Mall logo

Reply from Flight Centre South Africa - Flight Centre Brooklyn Mall

Dear Annamarie.

We are so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us.

~Cebisile

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