Maxine was an absolute joy to work with. Her warmth, expertise, and enthusiasm made her a perfect fit for us. We truly hope other travellers have the opportunity to work with the lovely Maxine as well... See more
Company replied
51 Mill St, Shop 49, Gardens Shopping Centre, 8001 Cape Town, Oranjezicht, ZA
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Maxine was an absolute joy to work with. Her warmth, expertise, and enthusiasm made her a perfect fit for us. We truly hope other travellers have the opportunity to work with the lovely Maxine as well... See more
Company replied
We are a group of 5 middle aged Australians who needed travel assistance. Gail went beyond her scope to make contact with an African airline that had not confirmed our paid booking. Gail printed our e... See more
Company replied
Huge thanks to Maxine for planning our trip! Her attention to detail and quick responses made everything so stress-free. Will totally recommend Maxine to family and friends.
Company replied
Maxine is an angel descendant from heaven. I walked in the Flight centre this morning, unsure of many things. I walked out sorted and certain. I know I will be in good hands for my upcoming trip. Than... See more
Company replied
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Written by the company
51 Mill St, Shop 49, Gardens Shopping Centre, 8001, Cape Town, Oranjezicht, South Africa
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Maxine was an absolute joy to work with. Her warmth, expertise, and enthusiasm made her a perfect fit for us. We truly hope other travellers have the opportunity to work with the lovely Maxine as well.

Reply from Flight Centre South Africa - Flight Centre Gardens
Maxine is an angel descendant from heaven. I walked in the Flight centre this morning, unsure of many things. I walked out sorted and certain. I know I will be in good hands for my upcoming trip. Thanks Maxine!

Reply from Flight Centre South Africa - Flight Centre Gardens
Huge thanks to Maxine for planning our trip! Her attention to detail and quick responses made everything so stress-free. Will totally recommend Maxine to family and friends.

Reply from Flight Centre South Africa - Flight Centre Gardens
I really had a bad experience about my booking, i booked a return tickets from Capetown to my holiday destination & i noticed that there were services added on my flight which i never requested for.
I only asked for an extra bag & then specialused equipment,priority boarding,Flight changes,snack voucher as well as flight cancellation were included without my consent.

Reply from Flight Centre South Africa - Flight Centre Gardens
We are a group of 5 middle aged Australians who needed travel assistance. Gail went beyond her scope to make contact with an African airline that had not confirmed our paid booking. Gail printed our etickets and forwarded confirmation to us. Also advised us of a flight time change 5 days later. She and the team also provided valuable out of the way tourist spots to visit. Thank you is not enough for her help. Bernie and extended family.

Reply from Flight Centre South Africa - Flight Centre Gardens
Tolgha is very knowledgeable with our travel needs. He was very helpful and kind.

Reply from Flight Centre South Africa - Flight Centre Gardens
Thank you, Maxine for being so helpful and booking our group flights to Zanzibar and informing us on everything there is to know re travel insurance, accommodation and things to do!

Reply from Flight Centre South Africa - Flight Centre Gardens
Maxine assisted us with complex travel requirements with ease, speed and professionalism. She was a pleasure to work with and made the process stress free.

Reply from Flight Centre South Africa - Flight Centre Gardens
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