Chandre Plaatjies helped us make our dream become a reality! We would highly recommend Chandre's services to anyone. Chandre's commitment to ensuring that our trip was memorable is highly appreciate... See more
Company replied
Cnr Jan Smuts Ave & Winnie Mandela Dr, Shop MM62, Hyde Park Corner, 2196 Sandton, Hyde Park, ZA
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Chandre Plaatjies helped us make our dream become a reality! We would highly recommend Chandre's services to anyone. Chandre's commitment to ensuring that our trip was memorable is highly appreciate... See more
Company replied
Chandre was very helpful and professional. She has great people and conversational skills. She found me the best deals and went above and beyond. Thank you so much!
Company replied
I recently had the pleasure of booking a trip through Flight Centre Hyde Park, and I cannot speak highly enough of the exceptional service I received from Chandre Plaatjies. From the very first... See more
Company replied
Simone was so lovely …friendly , efficient and professional
Company replied
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Cnr Jan Smuts Ave & Winnie Mandela Dr, Shop MM62, Hyde Park Corner, 2196, Sandton, Hyde Park, South Africa
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Simone was so lovely …friendly , efficient and professional

Reply from Flight Centre South Africa - Flight Centre Hyde Park
Worst customer service regarding the cancellation of bookings for Dubai travel. Beware booking with Flight Center. It’s all good when there are no force majeure events like pandemics and wars etc, but they completely fail customers when customers need them the most.
Never seen an organization take one’s money so quickly and refuse to return it!! It’s actually daylight robbery and a gross violation of consumer rights, whereby you are held to ransom by the most unfair T&Cs that are actually illegal.
Consumers beware and you are actually better off booking on your own directly with an airline and directly with an accommodation service provider. Flight Centre offers no value adding services other than just being a post box!

Reply from Flight Centre South Africa - Flight Centre Hyde Park
Chandre was very helpful and professional. She has great people and conversational skills. She found me the best deals and went above and beyond. Thank you so much!

Reply from Flight Centre South Africa - Flight Centre Hyde Park
I recently had the pleasure of booking a trip through Flight Centre Hyde Park, and I cannot speak highly enough of the exceptional service I received from Chandre Plaatjies.
From the very first interaction, Chandre was warm, professional, and incredibly knowledgeable. She took the time to understand exactly what I was looking for and went above and beyond to ensure that every detail was perfectly co-ordinated. Her attention to detail, efficiency, and genuine care made the entire planning process seamless and enjoyable. She remained accessible throughout the journey, checking in and ensuring everything ran smoothly prior to our departure.
It’s rare to find someone so committed to customer satisfaction, and I’m incredibly grateful for her support. Thanks to Chandre and the Flight Centre Hyde Park team, I enjoyed a stress-free and wonderful trip that I’ll never forget.
Highly recommended — I will definitely be using their services again!

Reply from Flight Centre South Africa - Flight Centre Hyde Park
Chandre Plaatjies helped us make our dream become a reality! We would highly recommend Chandre's services to anyone. Chandre's commitment to ensuring that our trip was memorable is highly appreciated. She would often schedule calls after hours to ensure that we were abreast in all aspects of our travel itinerary. Thank you for your great service! Looking forward to planning our next trip with her.
- Kezia and Brandon

Reply from Flight Centre South Africa - Flight Centre Hyde Park
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