Flight Centre South Africa - Flight Centre Village Square Reviews 

3
TrustScore 4 out of 5

4.0

Cnr Oxford & Queen St, Shop 26, Village Square, 7550 Cape Town, Durbanville, ZA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Tour Agency
  5. Travel Aggregator

About Flight Centre South Africa - Flight Centre Village Square

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Flight Centre South Africa

Written by the company

Your centre for travel!
Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.

Contact info

  • Cnr Oxford & Queen St, Shop 26, Village Square, 7550, Cape Town, Durbanville, South Africa

  • +27870 58 94 67

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3)

337 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carla Gomes at Flight Centre Durbanville

Carla Gomes is the most fantastic travel consultant.
She goes to great lengths to do her very best for her clients way above and beyond their expectations at all times. She has never disappointment our entire family with bookings to and from UK & all our international & local flights to date.

April 17, 2026
Unprompted review
Flight Centre South Africa - Flight Centre Village Square logo

Reply from Flight Centre South Africa - Flight Centre Village Square

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Absolutely worth it!

Michelle from Flight Centre Village Square is the perfect example of why using a travel agent is absolutely worth it, even if it might cost an extra rand or two. In this world of doing everything directly online yourself to get the cheapest prices, it can be hard to justify why you would need someone to do it for you, but it’s like insurance or medical aid; you might not think you need it until you need it – and then you will understand just how much value it adds and how incredibly painful and expensive it is if you don’t have it. I've learned my lesson the hard way - the first international flight I booked online went perfectly, easy peasy. But the second one was a disaster. I had to change my dates due to illness, and it was so painful to get hold of someone to assist me, and then when I eventually did get hold of someone, I ended up paying a massive amount extra for the date change. I swore I will never make that mistake again. In future, I am only using Michelle from Flight Centre to do my travel bookings.
But besides being an absolute godsend when plans go awry, she is also just so good at putting a trip together that meets your preferences and needs perfectly - whether that is finding the cheapest option, or the quickest option, or the fewest layovers, etc. She is so knowledgeable, so professional, and so absolutely lovely. A solid 10/10!

September 2, 2025
Unprompted review
Flight Centre South Africa - Flight Centre Village Square logo

Reply from Flight Centre South Africa - Flight Centre Village Square

We love to see this awesome review, and how they not only secured you great prices, but also made your booking process so seamless. Thanks for sharing 😊

Rated 5 out of 5 stars

Great service from Shumé van Greunen

I recently interacted with Shumé van Greunen from Flight Centre Village Square in Durbanville.

Upon ny request, she immediately jumped to assist. She also made sure that we had all the information, and made sure that we get that via mail and telephonically. She is highly knowledgeable and made a lot of recommendations.

I am highly inpressed with her service and would advise anyone looking to book cruises, flights or tours to engage with her.

September 11, 2025
Unprompted review
Flight Centre South Africa - Flight Centre Village Square logo

Reply from Flight Centre South Africa - Flight Centre Village Square

Thanks for your glowing review, Nicci! We love to see how the team used their expertise and recommendations to take great care of your travels!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look