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Flight Club Reviews 

8,746
•
TrustScore 4 out of 5

3.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Evaluating 3,484 reviews, reviewers had a great experience with this company. Customers frequently praise product authenticity and quality verification, ensuring they receive exactly what was ordered. Many people appreciate the smooth and easy ordering process, often highlighting helpful updates and notifications. Reviewers consistently find hard-to-get sneakers and often become repeat customers due to positive experiences. However, some customers noted concerns regarding delivery speed and processing times, with orders occasionally taking longer than expected. Some people also felt that certain delivery services were unprofessional, leading to lost packages. Additionally, some reviewers reported receiving products that felt inauthentic or arrived damaged, and noted a lack of communication on specific order problems.

What people talk about most

Product

People report ambiguous experiences with product quality and authenticity. Many customers are pleased with... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping, timely arrivals,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as unreceived items,... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, often highlighting great service, nice... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

Came quickly and they are officially unlike some other company like Stock X they sent me a fake pair of sneakers.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 4 out of 5 stars

Its my first time buying shoes from flight club and am really excited to get my shoess buying shoes from here now on

Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.

Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

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3.9

All reviews

(8,746)

3,350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service

Ran into a few problems with my order but they were sent to be verified every time. Contacted customer service and they made sure my order came through. Definitely recommend!

June 6, 2026
Rated 5 out of 5 stars

Great company

Great company. Very reasonable prices for outstanding products. I just wish they would waive S &P and other miscellaneous charges. The product and sales tax would be a sweet deal, ESPECIALLY for repeat customers like ME

June 8, 2026

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