Flightradar24 Reviews 

182
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

They don´t honor their own trial offer. I signed up for a 7 day trial, but when I wanted to cancel (before payment) their "cancel" functionality did not work, and they directed me to Support, which co... See more

Rated 5 out of 5 stars

I have the Gold plan for two reasons. For one, I am an avgeek who loves to know all the information about the flight and and aircraft. Second, my wife is cabin crew who commutes to London, so I can... See more

Rated 1 out of 5 stars

This company got big with us all and last year drop their customers which invested money in "lifetime" app as the developer seen losing money from "old" customers which bought the Pro and Premium... See more

Rated 1 out of 5 stars

This company treat their customers and the people who feed them the data terribly. Software crashes and updates that cause your device to stop working is the norm for Flightradar24. As I always sa... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Flightradar24.com shows live aircraft traffic in the airspace above Europe.


Contact info

2.0

Poor

TrustScore 2 out of 5

182 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(182)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

NOW SO DIFFICULT TO TRACK FLIGHTS

Used to be able to EASILY track a flight and it would show a flight path (line) but now it's difficult even to get the map of flights on screen never mind your flight being tracked. HOW HARD CAN IT BE TO BE USER FRIENDLY.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

A suggestion for Flightradar24

I love Flightradar24. Both app and website are very good, but I recommend using the app, as it never times out like what the website does. It is useful for tracking airplanes that you see, including the ones that you're wondering what it is. However, one thing that I want THE MOST is the ability to upload a photo or screenshot of a plane and Flightradar24 will tell you the information about the aircraft. I have so many photos of planes I don't recognize. It will be quite similar to the AR view, but you won't need Flightradar24 for uploading the photos. That would be the BEST update for me!

May 29, 2021
Unprompted review
Rated 1 out of 5 stars

I have had this app for quite a while…

I have had this app for quite a while and really enjoyed it. Decided to upgrade to the Gold subscription and suddenly couldn't get the 3D view. I tried everything. Even had a friend (who is very computer literate) help me with everything that Flightradar 24 suggested I do. Nothing worked! Will be cancelling my subscription now and finding another app.

April 25, 2021
Unprompted review
Rated 1 out of 5 stars

Used to be good, now beyond dreadful

Flightradar 24 has worked well as both an app and a browser service for many years. The browser service has just been updated and as a result the screen is cluttered with things you don't want and there is no way to get rid of them. Who wants buttons to get the apps littering the screen? More buttons for things like Twatter and the most tracked flights. All useless and annoying clutter on the screen. The patronising response to a complaint was that I would 'get used to it'. I certainly won't, I, like many more will just not renew my subscription. This company is now too big for its boots and there are better or equal competitors out there.

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Scam from investors

This company got big with us all and last year drop their customers which invested money in "lifetime" app as the developer seen losing money from "old" customers which bought the Pro and Premium version.

The Application worked for many years, in 2020 the developer simply shut down the API without offering any refund or any "lifetime" solution for people which invested money.

Any positive response from developer? No, only 3 months free gold which every one can get.

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Lost access to app I paid for when replaced by subscription version

As a number of other reviewers, I bought the original app a few years ago, only to find out today that they've discontinued that app (and access to it) and replaced it with a new subscription model version (at a ridiculous price) with the same name.

My advice, if you don't want the app you paid for, to be "discontinued" a few years from now, is don't buy this app.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

Scam subscription model

iOS user here, as many I’ve bought the original version of the app. Used for a while and then I got the message that the app will be discontinued in favor of a new subscription based app. Same app. Just the part of you buying it. That doesn’t work anymore. Scam. Utter scam.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

RIP OFF

RIP OFF! Like so many others who used the original app I purchased the one off upgrade with the additional features. Don’t get scammed by one of their subscription options. No doubt, they’ll hook people, then move the goal posts to screw users over again. Not a great business model. Stick with the basic. None of the other features are worth the cost.

November 13, 2020
Unprompted review
Rated 1 out of 5 stars

why do you need to pay 499.99 a year

why do you need to pay 499.99 a year just for High-level significant weather layer
Lightning layer
AIRMETs/SIGMETs layer
Airport view
Fleet view
I don't think people have 499.99 and I hear that fligthtrader24 got attack so how do I know that my information got taken DONT GET THIS APP

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

Theft!!!

Not only is this a SCAM but they are taking money from my account that was never authorised. I have NEVER signed up to this app at any time or ever wanted to but they have deducted £2.99 from my account every week for months before I spotted it. Now it's proving impossible to get my money back. I will be pursuing this money through every available channel.

September 28, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I bought outright the Pro Flightradar24 Android app + some add-ons, they then scrapped the app and replaced it with a new subscription model, but cut off old Flightradar24 Pro users. They should be removed from the Google Play store for this scam

August 30, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hey Eduardo! I am sorry to hear you feel this way. Our current app is free in Basic for all of our users, unlike the old Pro app was. Sadly, we have limited space as developers in reviews, and we would appreciate if you could contact us at support@fr24.com where we could provide you with more information and assistance.
Thank you for your support.
FR24 team

Rated 1 out of 5 stars

tryed the silver the other week on my…

tryed the silver the other week on my phone this ap drains the phone battery quick not keen on FR24 with year payment so cancalled it and am sticking with planefinder which is one of payment and very good

July 31, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hi Michael! We have not received any similar report, thank you for sharing this. Would you mind contacting our support@fr24.com with details of your device and OS so we can investigate further?
This should not occur on newer, updated versions of either apps.
Thank you in advance for your cooperation,
FR24 team

Rated 1 out of 5 stars

Does not work at all

Does not work at all. Shows nothing. No search has any effect. Completely useless.

June 30, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hello T! I am sorry to hear that! Would you mind writing this report to support@fr24.com?
I would like to investigate your case as there is no indication from my testing that something is wrong on our website or apps. Please write as many details as possible and attach a screenshot or a short video.
I will personally handle it.

Thank you in advance,
Stefani

Rated 1 out of 5 stars

Bought the premium or the pro app…

Bought the premium or the pro app before . But now they decided to use a subscription basis and discontinued the old app. Shame on you. Not going to pay again

June 14, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hello!
I am sorry to hear you feel this way. Our current app is free in Basic for all of our users, unlike the old Pro app was. Sadly, we have limited space as developers in reviews, and we would appreciate if you could contact us at support@fr24.com where we could provide you with more information and assistance.
Thank you for your support.
FR24 team

Rated 1 out of 5 stars

You won't get another penny from me

You won't get another penny from me! Disgraceful service.

June 13, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hello Graham!

I am very sorry to see this review. Be sure we do not want you to feel this way, nor we want to push anything on you you do not feel comfortable with. We offer free Basic plan, so no need to pay any penny, and we can provide even more information if you contact us at support@fr24.com.
Feel free to reference me,
Stefani

Rated 1 out of 5 stars

Paid a lot of money for lifetime…

Paid a lot of money for lifetime premium access. You pushed an update that removed all functionality, and imposed a subscription model.

Bring back the old app, and keep the new features for the new subscription app. But don't deliberately break the app we paid for.

June 13, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hello LD!
I am sorry to hear you feel this way. Our current app is free in Basic for all of our users, unlike the old Pro app was. Sadly, we have limited space as developers in reviews, and we would appreciate if you could contact us at support@fr24.com where we could provide you with more information and assistance.
Thank you for your support and sharing your perspective.
FR24 team

Rated 1 out of 5 stars

Money money money

Paid all the goodies and now it’s nir working anymore and they want money for monthly subscription. NOT LIKE THIS!

May 16, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hi Jani!
I wouldn't like it either if someone would push me into something I do not want. Luckily, we are not doing that, with the current app we actually offer free Basic use for all, unlike the old Pro app you are referring to.
But to provide you with more details and possibly assist further, kindly contact me on support@fr24.com and I will personally handle it.
Stefani, FR24 team

Rated 1 out of 5 stars

Rip off Flightradar24 Pro Scam

Rip off. I bought outright the Pro Flightradar24 Android app + some add-ons, they then scrapped the app and replaced it with a new subscription model, but cut off old Flightradar24 Pro users. They should be removed from the Google Play store for this scam.

May 15, 2020
Unprompted review
Flightradar24 logo

Reply from Flightradar24

Hi Sally! I am so sorry to read this. It is very unfortunate indeed, but in today's time of fast changes and developments, it would be very sad to stay on something old and unusable, instead of advanced and constantly updated. But, one thing to note, we did not cut off our loyal Pro app users, why don't you contact support@fr24.com and I will provide you with more details?
My name is Stefani and I will personally handle it.

Kind regards, stay healthy and safe!

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