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Flightright Reviews 4,001

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 899 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds, often succeeding where individuals or other services have failed. Many people highlight the company's ability to manage the entire process, from legal technicalities to communication with airlines, making the experience stress-free and resulting in successful compensation. While many users report quick resolutions, some reviewers noted that the process could take a considerable amount of time, sometimes years, though they appreciated being kept informed with regular updates. Conversely, a small portion of people felt dissatisfied with the communication, mentioning slow responses or a lack of updates, and a few customers raised concerns about billing errors or the company's responsiveness to negative feedback.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising its efficiency and professionalism.... See more

Claim

Customers consistently note positive experiences with claim. Many reviewers praise the ease of the claim... See more

Refund

Reviewers mention positive feedback about refunds. Many customers express satisfaction with receiving... See more

Response time

Clients share ambiguous opinions on response times. Many reviewers praise the quick response times, with some... See more

Customer service

Consumers find customer service to be positive. Many reviewers appreciate the clear and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problem... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A serious company that made it happens…

A serious company that made it happens to return my compensation.

March 10, 2026
Flightright logo

Reply from Flightright

Hello HRISTOV JORDAN,

Thank you for taking the time to leave a positive review. We are very pleased that we could assist you in obtaining your compensation. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It worked

It worked. They took the 35% of the reimbursement but they’re reliable and fast. I have to support them

March 10, 2026
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Reply from Flightright

Hello Marco O.,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They did all they could against a bad…

They did all they could against a bad airline

September 18, 2025
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Reply from Flightright

Hello Yvonne Jarvinen,

Thank you for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Nada Rakic,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful

March 9, 2026
Flightright logo

Reply from Flightright

Hello Shofiqul Islam,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and stress-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Can recommend

Fast and clear process, got my compensation for a cancelled flight

March 9, 2026
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Reply from Flightright

Hello Kunde,

Thank you for your positive feedback! We are glad to hear that everything went smoothly and that you received your compensation for the cancelled flight. Wishing you a timely and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy expereince with clear and…

Very easy expereince with clear and consice communication

February 12, 2026
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Reply from Flightright

Hello Michael McIntyre,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and you were satisfied with our service. Wishing you a timely and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Protecting air passenger's right to compensation under EU261

I was on transit in Frankfurt and scheduled on a Lufthansa flight from Frankfurt to Madrid. One hour before departure, Lufthansa cancelled the flight due to a technical glitch and rebooked me on another flight 14 hours later, leaving on the next day. Under EU261 regulation, passengers are entitled to cash compensation from the airline for delays of over 3 hours, without the need for negotiation with the airline. However when I submitted my claim for compensation, Lufthansa rejected it without explanation. Thanks to Flightright's lawyers pursuing this in court on my behalf, I was able to recover this compensation, even though the process took more than 2 years.

March 3, 2026
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Reply from Flightright

Hello Lay Tan,

Thank you for taking the time to share your positive experience. We are very pleased that our legal team could help you secure the compensation you deserved despite the long process. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service!

March 3, 2026
Flightright logo

Reply from Flightright

Hello Jay,

Thank you for taking the time to leave us a positive review. We are very happy that you were satisfied with our service and look forward to assisting you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Returning Customer

I have used Flightright a couple of times now to assist me in flight/airline compensation when all other avenues seem hopeless. Although the process can sometimes take a while (out of Flightright's control) they always kept me in the loop and updated me on a change of status as we progressed forward. I know that if I find myself in the situation again of being delayed or not having my rights acknowledged as a flight customer, I will come back to Flightright for that support.

March 8, 2026
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Reply from Flightright

Hello Jessica,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you have been satisfied with our service and that we could keep you informed throughout the process. We look forward to assisting you again in the future should you ever need support with your flight rights.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Good timing

In few months I received the compensation I deserved

March 8, 2026
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Reply from Flightright

Hello Martina,

Thank you for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Super serious company

Super serious company, they won a case on my behalf against one the biggest airlines. They offer their services for free and will only take a commission if they win. Highly recommended!

March 8, 2026
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Reply from Flightright

Hello Sovy,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Extremely competent and professional…

Extremely competent and professional service from the beginning. We had problems with an airline company during a return from holiday in 2023. I contacted Flightright with the details and was invited to submit various documents. From then on, everything was taken care of, and I was given regular updates right up until the moment I received compensation this week. Thank you very much for all your hard work!

March 4, 2026
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Reply from Flightright

Hello Simon Davies,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that our service was competent and professional and that we could assist you successfully with your flight issue. We look forward to supporting you with any future flight problems.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Impressive

I am Canadian and our airlines are allowed to offer lousy service with no or minimal compensation.

I am impressed with Flightright’s service and the EU’s holding airlines responsible for their mistakes.

My problem occurred three years ago and I was compensated last week.

February 27, 2026
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Reply from Flightright

Hello D Nordman,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could assist you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very effective

Very effective. I was very satisfied with the process and the result. Excellent work.

February 17, 2026
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Reply from Flightright

Hello Claudia Maria Dos Santos Baris,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you were very satisfied with the process and the result. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Just got reimbursed for a flight i had…

Just got reimbursed for a flight i had entirely forgot about filing with flight right. admire their persistence

March 4, 2026
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Reply from Flightright

Hello kd,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very professional & efficient

Very professional & efficient, keeping you informed on all progress made.

February 22, 2026
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Reply from Flightright

Hello Stephane H.,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 2 out of 5 stars

they charge too much

They solved the case, but kept more than 50% of the amount I should have received (and they said I wiuld receive). If I have ever have another issue with an airline I will look elsewhere, I’m sure there are other services that keep a lower amount.

March 2, 2026
Rated 5 out of 5 stars

Reccomended

They keep you up to date with the status, you have easy access to your case and it is my 4th time with flightright that they are getting money back for me. I would say trustable and reccomend it among other flight right agencies.

February 25, 2026
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Reply from Flightright

Hello Rudina Tafhasaj,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything was to your satisfaction.

Warm regards,
Your Flightright Team

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