They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more
Company replied
I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more
Company replied
Thank you very much for your help, all other compensation services said, I would get nothing for my case, but only you didn’t gave up! I would probably recommend you to all my friends who have problem... See more
Company replied
Company details
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
Germany
- www.flightright.com
4.7
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much but the luggage…
Thank you very much but the luggage issue I had during the flight changing date that occurred on Sunday 12th of Aril 2026 at 11 AM. My booking number is: 7JY3WS, and beside the price of the tickets I paid an additional fee for 2 luggages (23kg) of 100 euro. And after confirming the details of my new booking there is no additional luggage found and since my time is tight I have purchased once more 2 luggages of 23kg. When I contacted the Greece airlines customer service they advised me to contact you directly for refund. So could you kindly check through my claim and refund my money ASAP
April 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Flightright
Hello Oliver Kuks,
Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything was to your satisfaction.
Best regards,
Your Flightright Team
Very fast
Very fast! For every step they notify you and you are always informed what is going on with your case!
April 20, 2026
Reply from Flightright
Hello E.M,
Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything proceeded to your satisfaction.
Best regards,
Your Flightright Team
thank you very much
April 23, 2026
Reply from Flightright
Hello Mattia Patriarca,
Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.
Kind regards,
Your Flightright Team
Cancellation due to strike
Our flight was cancelled due to the strike. We reached out to the airline first to get compensation but they rejected. Then we contacted FlightRight. The process took around 8 months. But we kept updated during this period regularly. I didnt have much hope but in the end we got it. Thanks to Flightright team ✈️🫶🏼
April 28, 2026
Reply from Flightright
Hello Aysenur A.,
Thank you for taking the time to leave such a positive review. We are very glad that we could assist you with your flight issue and that you stayed updated throughout the process. We hope your future travels are smooth and hassle-free!
Best regards,
Your Flightright Team
Perfect work
Iam very happy with flightright’s work, they helped me with a case and in under 1 week I had my compensation back. I will recommend you to use Them, very polite and Are you giving updates every time.
April 24, 2026
Reply from Flightright
Hello Ayoub Elanbri,
Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Great service!
Easy to register claim, good communication and easy to use portal. I did not realize rights for delayed flights until using Flightright!
March 11, 2026
Reply from Flightright
Hello Andrew Peter Russell,
Thank you very much for your positive feedback! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Wishing you a timely and worry-free next trip!
Best regards,
Your Flightright Team
Reliable and professional
Reliable and professional. Successfully resolved my case after an initial airline rejection.
April 28, 2026
Reply from Flightright
Hello Iv,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next journey!
Best regards,
Your Flightright Team
Reply from Flightright
Hello Dali,
Thank you so much for your kind words and wonderful review! We're delighted to hear that you found our service trustworthy. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Great service
I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright and at the end, the case was successful! Overall, i will keep using their services in case of delayed or cancelled flights
April 20, 2026
Reply from Flightright
Hello Valentina Manzini,
Thank you for taking the time to leave such a positive review. We are very happy to hear that you were reimbursed for both of your claims and that our updates kept you informed during the process. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Everything
April 10, 2026
Reply from Flightright
Hello Pirja Sointu,
Thank you very much for taking the time to leave a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Paolo Gallo,
Thank you very much for your positive review! We are glad to hear that everything worked smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!
Best regards,
Your Flightright Team
Reply from Flightright
Hello oren s.,
Thank you very much for your positive review! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Here's to a timely and trouble-free next trip!
Best regards,
Your Flightright Team
Reply from Flightright
Hello Andrew,
Thank you for taking the time to leave us such a positive review. We are very pleased to hear that our process was simple and effective in holding the airline accountable. We look forward to supporting you with any future flight issues.
Best regards,
Your Flightright Team
Success result!
Although it took longer then expected, I was always getting the updates and final result was achieved. Thanks to all
April 15, 2026
Reply from Flightright
Hello Levan,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and everything met your satisfaction.
Best regards,
Your Flightright Team
They helped me get the payment from the…
They helped me get the payment from the airline. Kept me updated during the process. I am happy with their service.
April 1, 2026
Reply from Flightright
Hello KE LI,
Thank you very much for your kind words – we truly appreciate your feedback. We are delighted to have been able to assist you and that everything met your satisfaction.
Best regards,
Your Flightright Team
No other third-party company took on my…
No other third-party company took on my case, they did and in the end we even won.Great overall experience ,despite the high fee
April 23, 2026
Reply from Flightright
Hello ataron,
Thank you very much for taking the time to leave such a positive review. We are delighted that we could take on your case and achieve a successful outcome despite the high fee. We look forward to supporting you again with any future flight issues.
Best regards,
Your Flightright Team
Perfect - just take care of everything.
You have just taken care of everything - no fuss, clear communication/ updates.
April 23, 2026
Reply from Flightright
Hello Christina,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Fantastic
Fantastic, extremely satisfied, I made the request, the course of this complaint was always sent by email, I can't believe that you resolved the complaint so quickly. Everything Very well prepared and resolved promptly, in less than two weeks I received the coins. Thank you to the team for the help, you are the best.
April 22, 2026
Reply from Flightright
Hello RADU,
Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was resolved to your satisfaction.
Kind regards,
Your Flightright Team
Very professional
April 14, 2026
Reply from Flightright
Hello Tudorachi Ionela,
Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could assist you and that everything was to your satisfaction.
Best regards,
Your Flightright Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.