Flights4all Reviews 13

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

13 reviews

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Rated 1 out of 5 stars

Don’t buy!

Bought a flight experience for my son in law. He tried to book in 3/4 times. All cancelled for one reason or another. Said they would ring him when they had dates available. This went on over a period of 12 months which wasn’t his fault …. now voucher invalid. Don’t waste your money. Ignore date of experience as wouldn’t let me put the correct date in (surprisingly) as booked in 2024.

January 1, 2025
Unprompted review
Flights4all logo

Reply from Flights4all

I am afraid that Dianne is complaining about the wrong organisation. Flights4all has no control whatsoever over dates or voucher expiries.

Sometimes we can help with advising people like Dianne with interfacing with the helicopter company but until now we had NO IDEA that Dianne was in difficulty.

If Dianne has a paper-trail of these failed bookings she can probably still go flying, or get a refund.

I don't know what voucher she has, or whether she will even read this riposte, but she just needs to get back to the helicopter company. I've been selling these vouchers for 21 years and have only had a handful of vouchers becoming unusable in all that time. Seem a very unfair to blame flights4all for her difficulties.

Rated 5 out of 5 stars

Wonderful experience

We booked a last minute flying experience for my son, less than 24hours before starting. It was our first experience like that. We purchased the coupon and paid by PayPal. After that, we could not find our coupon and did not receive any email. We called the number on the website. The phone answered quickly. BTW, I am sorry, I didn’t know who answered the phone, but he was very friendly and patient. Everything solved quickly and he explained the following steps to book the experience in detail. Since it was quite hurry and only one space left. He promised to do the work right away. Amazingly, within minutes, we received the coupon as promised and successfully booked the experience. It was one of the best experiences for my son. Definitely recommend flights4all

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and courteous

I wanted to buy a flying experience for a friend who lives near Blackpool. I was recommended Flights4all and had an email exchange with the company before ordering my gift voucher by phone with Steve. He was so helpful, talking me through the whole process and answering any questions I had. Great customer service and a quick response which made the whole exercise very straightforward - Steve was a delight to deal with!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Identical to the review before me, the first operator couldn’t accommodate our booked flight but Steve was truly fantastic when it came to sorting the problem for us. The speed he managed to do this - on a bank holiday when dealing with a third party; was incredible. Brilliant customer service on the initial purchase and again with my query. Thank you so much Steve.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

First rate customer service

I purchased a voucher from this company for a helicopter flight, which was used to buy a flight. I was badly let down by the company providing the flight. I am not sure they had any liability, they certainly weren't to blame, but Flight4all were superb and very helpful in sorting a refund. Good, old fashioned, first rate customer service.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

How quick is Steve.

How quick is Steve.! Great service. What more could one ask for. I will use again. Can't wait to let the wife know she is going in a helicopter for her birthday!. Thank you again

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Good Company

Steve was extremely helpful and communication was fab. Will definitely recommend

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

Were very helpful in selecting appropriate package for a birthday.
Unfortunately after lockdown venue was no longer available so were very helpful in organising and issuing a refund without any quibble.

Many thanks - iust a pity we couldn't get suitable alternative.

August 30, 2021
Unprompted review
Rated 1 out of 5 stars

They call it Buzz flights because…

They call it Buzz flights because that’s what they do. Their helicopter flights buzz the residents in Ince Blundell all day on Sundays and bank holidays flying low and being very noisy like we are animals in a zoo to be stared at. There is absolutely no consideration for residents as their flights are mostly 5 minutes long. I would love to ask them how they would cope as an NHS worker who does night shifts and cannot sleep, but they don’t answer the phone and take no notice when you ask them to fly elsewhere.

June 1, 2021
Unprompted review
Flights4all logo

Reply from Flights4all

Jane called me to complain about helicopter noise over her home. I told her that I am nearly 200 miles away, all I do is sell vouchers for these trips and had no contact details for the pilots and crew. I also told her to pop up to the field - which is obviously close - and simply show the team where her house is. She would not accept any of that, and would not get off the phone, and I then had to answer another call. I'm sorry if I upset her, but simply could not help!

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