flightxp Reviews 23

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Dealing with Flightxp.com is a nightmare. They have been sitting on my refund from last 1 year. My trip ID - 200219698304 was cancelled due to Covid last year. They lied to me about transferring refun... See more

Rated 1 out of 5 stars

Pathetic Service. I dont want to give one star also. I booked a Spicejet ticket from flightxp which got cancelled due to Covid lockdown. I have got a credit Shell for that ticket which I wanted t... See more

Rated 1 out of 5 stars

Very pathetic service, only one guy sits in customer care you have to wait atleast for 1 hour in queue to talk to him. Due to Corona my Air India flight got cancelled on 18th March till today 29th Sep... See more

Rated 5 out of 5 stars

Flight XP suggested that for any change for tickets we should directly contact their CustomersCare.it was a night mare getting through for a change. Three calls each lasting over 30 minutes before... See more

Company details

  1. Flights Search Site

Information provided by various external sources

Book Flight Tickets Online, Get Best fares for domestic and International air tickets on flightxp.com, India's fastest Growing Website for booking flight tickets online


Contact info

1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

dealing with Flightxp.com is a…NIGHTMARE.

Dealing with Flightxp.com is a nightmare. They have been sitting on my refund from last 1 year. My trip ID - 200219698304 was cancelled due to Covid last year. They lied to me about transferring refund in my bank account, which never came. They don't respond on emails, you cant reach out to them on phone too. God forbid, if you are stuck with these guys on refund, then you are on your own. I am fighting for my 17,000/- and no matter what I will do everything possible to get my rightful refund.

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic Service

Pathetic Service. I dont want to give one star also.

I booked a Spicejet ticket from flightxp which got cancelled due to Covid lockdown. I have got a credit Shell for that ticket which I wanted to use while booking another ticket (same passengers) in Spicejet, the flightxp booking website dont even have the option for paying through Credit Shell.

I had sent them emails couple of times, but I did not receive any reply from them. When I called them, the recorded message asks me to send email.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

I booked a ticket with them which was cancelled due to covid…

I booked a ticket with them which was cancelled due to covid. I wrote them emails several times for 6 months even after the Supreme Court judgment came that it was a flier choice if he / she didn't want an credit note or open ticket. My request for refund was denied which is my basic right and I was mentally tortured. Ultimately I had to call air India directly to blacklist and not sale tickets on flight xp. I will advise all readers never book your ticket with flightxp. They won't only suck your money but your blood too.
If it was possible, I would have given minus 5 rating.

October 3, 2020
Unprompted review
Rated 1 out of 5 stars

Very pathetic service

Very pathetic service, only one guy sits in customer care you have to wait atleast for 1 hour in queue to talk to him. Due to Corona my Air India flight got cancelled on 18th March till today 29th September I have not received the refund from FlightXP being following up with them via email every 15 days they are just saying we are waiting for response from AirIndia. I have booked the return flight from AirIndia and I have already received the refund 3 months back. Stay away from this brokers FLightXP, cleartrip etc.

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

Hello Flight Xp Team,

Hello Flight Xp Team,

you have good Customer with you so Please make sure you can provide good service please contact me I am stuck in Cancellation of My Flights Tickets but unable to reach you.

Required your urgent support.

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

Very very bad experience with FlightXP

Very very bad experience with FlightXP. I booked my family ticket with it and by some mistake title was wrongly mentioned as Mr instead of Mrs. I sent 2-3 mails to their customer care number. even after 20 days -- no reply. Their call centre number is also fake. You keep on listening music for 30 mins and nobody turns up to receive your call.
Pl stay away. Make my trip expensive but still best.

March 13, 2020
Unprompted review
Rated 1 out of 5 stars

very bad service with regards to their customer care

Hi

I have been trying to cancel my ticket ....by logging in via their online website and by calling their number ..their website says shows up an error ....and the number given online doesnt give any reply ...

trip id : 200221812756

I guess this is their way of telling , not giving the refund .
We book the refundable tickets so as to get the refund.
Never book a ticket from these people .

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

Customer care Flight XP

Flight XP suggested that for any change for tickets we should directly contact their CustomersCare.it was a night mare getting through for a change. Three calls each lasting over 30 minutes before a booking clerk came to help.
Help was zero. Needed to change a date
for the flight and I was aghast when they asked me to pay almost full fare for the change. Many excuses given but no help given /was useless .Just waffle. Very I'll trained staff.
Flight XP are a part of Clear Trip I believe
Being such an august company ,I think should have good policies otherwise it would end up like Thomas Cook.

October 19, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BOOK , IN FLIGHT XP OR CLEAR TRIP - CHEATED

BOOKING IN FLIGHT XP , IS NOTHING BUT GETTING CHEATED!!.
MY TRIP ID ID IS 190823374144.
HAD BOOKED SXR-BLR-SXR ON 26TH AUGUST & AND WAS DOUBLE CHARGED, DELIBERATELY.
SINCE 26TH AUG TILL 3RD SEP......HAVE MADE 15 CALLS & HAVE SENT SEVERAL MAILS WITH PROOF OF EVIDENCE OF BEING 'DOUBLE CHARGED' .
FINALLY ON 3RD SEP. AT AROUND 14.20, THEIR SUPERVISOR, MS. ROSHNI, MAKE ON LINE TO PROMISED & ASSURE A POSITIVE SOLUTION ON THE REFUND, BY END OF THE DAY!!.
HAVE EXPRESSED ULTIMATE DISAPPOINTMENT ON THE SERVICES OF THE ENTIRE TEAM.
ALSO HAVE MENTIONED TO 'MOVE THE CONSUMER COURTS FOR THE REFUND AND THE OTHER COURTS , ON THE CRIMINAL CHARGE OF 'CHEATING' THE CUSTOMER , DELIBERATELY.
THEREFORE, IT IS SUGGESTED FOR ANY CUSTOMER TO 'THINK' THRICE, BEFORE EVEN ATTEMPTING TO BOOK THRO FLIGHT XP OR CLEAR TRIP, AS THEY 'CHEAT'.

September 3, 2019
Unprompted review
flightxp logo

Reply from flightxp

Dear Shyam

Some times due to slow internet connection we dont get response back from bank side in time and because of which sometime we may charge twice but not to worry as you will get full refund for 1 of the transaction as the booking is for the same passanger for the same flight flightxp is still a known brand hece your money is safe and we take full responsibility

Sorry for the inconveniences caused

Thanks

Rated 1 out of 5 stars

Refund

Hi Team,
Could you help me for the update on my refund. Your team confirmed on it, i provided all the evidences required and then everyone stopped responding to my emails on the claim. Could you look into it ? Trip ID : 18011052810

February 28, 2019
Unprompted review
Rated 1 out of 5 stars

Fake and fraud site

Fake and fraud site, please do not book tickets from this site.
I wanted to cancel an International flight ticket and there is no way to cancel and get refund as there customer service is fake.

November 27, 2018
Unprompted review
flightxp logo

Reply from flightxp

You can cancel the tickets any time either by calling us at 022 6255 3333 or directly going on the website https://www.flightxp.com/my-trip and enter your trip id and name and you will get an option to cancel the ticket.

Rated 1 out of 5 stars

Please don't buy tickets from this…

Please don't buy tickets from this site. I am a frequent Traveller and used several website and such a bad experience never happened. For technical issue 404 error to be precise my ticket dnt book and but money got deducted. I called customer care and moved for another booking and after sometime I saw 2 tickets got booked and money deducted. No calling customer care they are just delaying rather helping. poor management. The owner need to work on it's service management.

October 13, 2018
Unprompted review
flightxp logo

Reply from flightxp

Sorry for the bad experience, but you will get refund if you have booked the same ticket for the same traveler will be fully refundable

Rated 1 out of 5 stars

No customer support at all

No customer support at all. Waited for 15 min and no response. Useless.

August 17, 2018
Unprompted review
flightxp logo

Reply from flightxp

Sorry for the inconvenience some times there is high Call flow in that case you can always send us query at care@flightxp.com and you get a reply from us

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