FlipkartReviews 

Very disappointing experience with the Godrej 1 Ton AC (Order ID: OD337449008985834100). The product I received was defective from day one. During installation, the service team first offered to repair the AC instead of replacing it, and while attempting the repair they further damaged the product. After damaging it, they themselves advised me to return the product.

However, Flipkart rejected my return request stating that the product was damaged, even though the damage was caused by their own installation partner. Extremely poor coordination between Flipkart and the service company, no accountability, and very frustrating customer support experience. Complete waste of time and money. I would not recommend this product or service experience to anyone.

I had an utter disappointment from the customer service team of Flipkart today.
They do not carry basic talking etiquettes with the customer and the delivery agent MR. Omprakash Goswami has the authority to command the customers for cancelling the order if not delivered same day. If a customer has an urgency to get the order delivered given that it's a medical emergency then? Additionally the lady by the name Sonali first triggers an individual and then expects the customer to talk her politely, but if the customer gives her the raste of her own medicine then she gets offended. I personally being a professional do not buy this thing. Mr. SHOBIT is a gentle person there who has really paid attention to my concern and is also working to resolve it. He has heard me patiently, which i really appreciate. THANK YOU SHOBHIT, i hope i have not spelled your name wrong.

Ordered two Samsung S23 devices for overprice for my work purpose. One device didn't turn on at all. When asked, the delivery agent told to keep the device charging for 15 min's and left the place. Flipkart Customer support is too worst. No proper updates. They sounded like they are avoiding to take the return and prolonging and there is no resolution till date.

For the second device, battery back cover came out while phone is little heated after charging after seven days or return window is closed

Later came to know that the seller mythangloryretail is fraud and seems it is Flipkart own merchandise

FraudKart has this new idea of black money.
Take Rs 7 on each order as Plat form fee. Inform that item will be delivered in 2 days.
After that, you will receive message "Delivery postponed to next day on request of customer" Fraud Kompany will repeat this until customer cancels order after 6-7 days.
Rs 7 platform fee is eaten by FraudKart.
Millions of orders being handled in same manner by Fraud Kompany.
I finally, uninstalled FraudKart App.

I purchased the phone from Flipkart but I have received the 2nh hand phone given by the flipkart delivery people in 2024 the phone is activated but I purchased the phone in 2026 still my 2 EMI are pending which iam not going to pay cheating done by flipkart please kindly return this product iam raicing a complaint from 4 months but no use.please don't cheat the customer flipkart return my money.

Flipkart has lost it. Flipkart has the worst logistics I have ever seen. No coordination with delivery partners like Ekart. Worst experience. Would never order things from flipchart. If you a ecommerce giant, you not only build a market place and leave it there, You actually make sure the products you are selling actually reach the customer. Worst delivery partners. I regret my choice of choosing flipkart

Seriously, Flipkart? This is the level of “technical verification” you provide for laptop exchanges in 2026?

Your technician came to inspect my Dell laptop for exchange. He downloaded a ZIP file from Flipkart’s own website to check the laptop specs. Fine. But instead of extracting the ZIP and properly running the program, he directly tried to run it from inside the compressed file. Obviously, it threw an error — and without even understanding the issue, he instantly rejected my exchange.

When I came back from office and checked it myself, I extracted the ZIP properly and the software ran completely fine without a single issue. I even recreated the exact same error by running it from the unextracted ZIP, which proves the mistake was entirely from your technician’s side.

This is beyond unprofessional. Customers are being penalized because your so-called “tech experts” don’t even know basic computer operations like extracting a ZIP file before running software. In an AI-driven generation where technology is advancing daily, Flipkart’s exchange process is still being handled this carelessly?

Absolutely pathetic service and a complete waste of customer time.

Third quilty shopping app
Sarvice is very bad
Ask 4to 5 day delivery but not delivered long time
Don't shopping this app

They sell counterfeit items and then suppress negative reviews to give misleadingly positive ratings to everything.

I ordered my first order, a book set of Thea Stilton 21 to 30, seeing positive reviews of 4.8 on product and 4.2 on store. But the recieved items is a BLATANT counterfeit of official books, thin pages, low DPI, bad quality, missing copyright sections about reprinting, missing printing house, and just really bad quality pages and prints. Even the text is blurry.

I have genuine books from the series to tell what is authorised and what is a copy. But this is just blatantly bad. And it has 4.8 ratings. I contacted customer service twice just to tell them to take responsibility for false advertisement and listing, but they just say they won't refund anything because it's non-refundable item (as if anything on Flipkart is refundable). Of course scammers don't want to refund scammed money. I gave them a review titled counterfeit but they aren't willing to publish it.

Genuinely evil and currupt company.

Very bad experience. My order was expected to be delivered at may 11. Now its showing sorry for the delay, your order will be delivered at 15th May. I very much disappointed for the service.

I will not order again from this platform/App

They are not able to solve the problem

don't use Flipkart online shopping. you will get worse support for your issue.

I have purchased laptop and I got invalid warrenty and refurbished laptop by seller. when I asked flipkart to return laptop they are asking proof. I gave the proof via mail but flipkart asking me to visit service centre. Why I should go to service centre? where I order 4 days back and replacement still valid. why flipkart doesn't approve for replacement. so don't use Flipkart for shopping.

Late refund

Delivery service

Worst service i have ever seen in my life. I bought acer TV and installation person will not come after more than 1 week of delivery. Don't order from Flipkart as after sales service is just bullshit. No responsibility or action taken to resolve. Order id OD337449280865669100

Flipkart is doing a huge fraud in the name of sales. Yesterday evening, I ordered 2 phones and made the full online payment, but after a few hours, both orders were cancelled and my money was blocked.

Still, this morning I again ordered an iPhone 17 and the payment was debited successfully, but once again the order was cancelled and my payment got blocked. In total, they have now blocked around ₹1.65 lakh of my money.

Secondly, if they do not want to sell phones during the sale, then they should not display them at all. This is the first time I have seen such a big fraud on an official shopping platform.

I would request everyone not to fall into these fake sale traps. It seems like just a way to block customers’ payments unnecessarily.

I had an extremely disappointing experience with Flipkart’s SAME-DAY DELIVERY service.

I ordered an analog watch for an important event and selected SAME-DAY DELIVERY because timing was critical. However, the order was delayed and the status falsely showed that the delivery was “rescheduled/requested by customer,” even though I never requested any rescheduling.

When I contacted customer support, I repeatedly received scripted responses such as “wait 24 hours” and “it depends on the driver.” Even escalation handling was poor and frustrating.

The biggest issue was not only the delay, but the misleading status update and lack of accountability. Customers should not have to plan important events around delivery uncertainty after choosing SAME-DAY DELIVERY.

Flipkart seriously needs to improve:

* delivery transparency,
* customer communication,
* escalation handling,
* and accountability for false status updates.

Very disappointing experience overall.
— Aariz Zaidi

I bought a 9 inch Android screen from Flipkart and it was written on Flipkart's website that it will be delivered in one day and today it has been two days and these people have not delivered it and now they are saying that it will be delivered after a day. Flipkart is a thief, it is a fraud.

I ordered a moss stick which received as broken. It took a month but the logistics didn't pickup the broken pieces and no refund happened. Horrible experience

I have been using Flipkart for several years now, ordering everything from smartphones to daily groceries. Looking at it from a regular customer’s point of view, there are things they excel at and a few areas that definitely need work.
The Pros
1- Great Deals and Sales: Flipkart’s biggest strength is its massive sales, like the 'Big Billion Days.' The discounts on electronics and fashion are often unbeatable and very budget-friendly.
2- Easy Financing: Features like 'Flipkart Pay Later' and 'No Cost EMI' make it much easier for middle-class families to afford high-end gadgets or appliances.
3- Deep Reach: Their delivery network in small towns and rural areas is impressive. They often deliver to remote locations where many other e-commerce players struggle.
4- User-Friendly App: The interface is simple and intuitive. Finding products, comparing prices, and checking out is usually a very smooth process.

The Cons
1- Packaging Quality: The external packaging is sometimes underwhelming. While the product inside is usually safe, the boxes often arrive crushed or poorly taped.

2- Customer Support Hurdles: If something goes wrong, getting a quick resolution from customer service can be frustrating. Sometimes, getting a refund takes longer than promised.

3- Review Authenticity: You have to be careful with ratings. Some products have inflated stars, making it necessary to dig deep into user comments to find the truth.

4- Delivery Logistics: Occasionally, delivery partners mark a package as "undeliverable" or "address not found" without actually attempting the delivery, which causes unnecessary delays.

💡 Final Verdict: Flipkart is a fantastic choice if you are hunting for value and variety. However, for expensive items, I highly recommend opting for 'Open Box Delivery' to ensure peace of mind.

I had an extremely disappointing experience with Flipkart. I purchased an AC on 18th April 2026, and today is 4th May—yet the installation has still not been completed.

I have contacted customer care multiple times, but every time they just extend the timeline by 1–2 more days without any proper resolution. There is no accountability or urgency from their side.

Out of frustration, I requested a return for the product, but shockingly, they refused and said there is no such policy. This is completely unacceptable, especially when the service has been so poor.

This has been a very frustrating and stressful experience. I strongly suggest that no one should purchase electronic items from Flipkart. Their policies are very poor, and customer support is highly unreliable.

Very bad experience overall.