FLIR-Direct Reviews 

22
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My FLIR product works as expected and I am very happy with my purchase. I use it every time I engage in outdoor activities.

Rated 5 out of 5 stars

I use this tool for almost every job I work on (electrician) saves me hrs. of guessing on solving a electrical problem (breaker problems) heating problems, hot wire (wrong size breaker) ckt. board re... See more

Rated 4 out of 5 stars

the package was left at my doorstep. i would prefer that the package be signed for . please notify the shipper that a signature should be required . the packaging was very good. the camera... See more

Rated 3 out of 5 stars

I had to wait 2 weeks for the device to be in stock, but did not receive any information saying that the device was in stock and when it would ship. Also the shi9pping instructions that were defined w... See more

Company replied

Company details

Information provided by various external sources

FLIR-Direct.com offers an excellent selection of quality FLIR products while providing reliable service and competitive prices. We offer our customers a Secure Online Shopping and Purchasing Store 24/7 with on hand experts ready to assist you with your purchasing decision. We know online shopping can be a little intimidating, that's why our site is extremely secure and simple to navigate. With over 30 years of selling quality instrumentation we know the importance of service, support, customer experience, inventory and price.


Contact info

3.8

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(22)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not overly thrilled

I wanted a more trusted name in moisture readings, so I figured FLIR could deliver.
I should of just bought the moisture meter as the refresh rate and resolution is very poor on this device FLIR MR 176.
There is no setting for the pinless moisture meter only if you have the pins plugged in , you set it to group 9 as this covers most building materials then you have to check in several areas to build an average of the moisture if present.

I put it on a pine entertainment shelf I built and has been dry for 20yrs
and the reading was 25% REALLY!
I don't even use it on inspections now as this thing could be a liability for my company, when I called FLIR they said, "oh well it is a relative reading, I NEED AN ACCURATE READING NOT ONE THAT WILL LEAVE ME GUESSING EVERY-TIME.
I also have been in crawl spaces where water was flowing from a broken toilet seal and it did not even show up on the thermal imaging?
The one star is for the product itself, when I called FLIR there people have always been nice. Not worth $1,000

November 13, 2015
Unprompted review
FLIR-Direct logo

Reply from FLIR-Direct

Hi Jeff,

We appreciate the product feedback on this instrument. We’ve forwarded this feedback to the manufacturer for them to take into consideration. We are pleased to hear that the service you received from our team of experts was positive.

Rated 5 out of 5 stars

Product Order

We ordered a new Flir camera on line and the camera was delivered on time as promised. One of the easiest IR camera purchases I've made.

Thanks Flir

November 11, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look