Floorsforpaws Reviews 214

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Floors for paws was recommended by a fellow behaviourist, both of us regularly see behavioural issues associated with pain & injury caused by slippery flooring, floors for paws was an obvious choice... See more

Rated 5 out of 5 stars

Floors for Paws is a first rate company. Mo was so helpful and friendly throughout the process. Flooring was delivered super quickly to fit in with floor fitters schedule. Fitter, Ian, was very help... See more

Rated 5 out of 5 stars

Excellent company. Very helpful and explained clearly when requesting information about the floor types, fitting and costs. We went for DIY install on the Pawsafe Domestic range. The underlay supplie... See more

Rated 5 out of 5 stars

The people at F4P are fantastic! Always incredibly helpful before, during, and after ordering/installation. Our fitter Jon was wonderful too. Very professional, incredibly thorough, and even came bac... See more

Company details

  1. Flooring Store
  2. Flooring Contractor

Written by the company

Flooring for dog lovers by dog lovers. Tested by dogs for dogs. Vet endorsed. 30 year domestic guarantee. We are the first company to put your dogs needs as high as your own. Our floors are anti-slip for them and waterproof, stain resistant, scratch resistant and hard wearing for you. Our PawSafe ranges are endorsed by Dr Hannah Capon of Canine Arthritis management due to their slip rating and cushioned backing which is kinder on joints. Wherever your dog goes; Go Floors for paws


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Rated 5 out of 5 stars

Happy Dogs and Owner!

Love it! So pleased with my new floor, it looks great and when my dogs came home they took to it straight away, as happy to jump up and down from the sofa as they were with carpet. One of them had a bad stomach on the day it was finished and for a few days after so it was a blessed relief, even if it did distress me seeing the floor tested so early on! I think she liked the fact I could clean it so thoroughly..... Very pleased anyway :)

November 4, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Sam! Send our love to the testers :)

Rated 5 out of 5 stars

Great floor for wheelchairs

The service from Floorsforpaws was exceptional - both measuring and fitters - and we are delighted with our new floor. We don't have a dog, but we do have a wheelchair user, and our old carpet could not cope with the constant coming and going of dirty wheels. We also have a heavy profiling bed and this floor is perfect: it is strong and sturdy, and looks amazing. Highly recommended.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic All Round Service & Fitting

I can’t praise Mo & his team highly enough. There level of customer service was fantastic. From delivering samples to answering phone calls to even popping round to view a floor at his house! Gary the fitter and his team were amazing. Thoroughly professional and didn’t mind been asked questions as they worked. My Great Dane is going to be very happy with this floor, that’s the reason why we all choose floors for paws!

October 24, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Matt! Send our love to Harper :)

Rated 5 out of 5 stars

Efficient friendly Company

What an efficient Company! Mo and Zoe were very helpful in answering our questions and promptly sending us samples. Jon and Rob our fitters were very professional and did an excellent job, even helping to put back some of our furniture. The floor looks fabulous and Jake and Milo our pooches have adapted well. We have treated ourselves to a new rug which complements the floor even more. Thank you. Bruce and Joyce

October 24, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you very much. it was a pleasure dealing with you :)

Rated 5 out of 5 stars

Excellent

Excellent, efficient and friendly service. We laid the floor ourselves with no problems. Good quality materials. Our floor looks fantastic and is everything Floorsforpaws said it would be.

Thank you for all your help both before and in after sales service.

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great advice and quality fitting - word of advise do not try and fit yourself best get their team in pay the extra and have piece of mind thanks

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

First Class service

First Class service, Both from Mo in sorting out the finish and helping with samples and from Gary and the installation team who were excellent and gave fine attention to detail.
We had a Karndean floor at our previous house and the Floors for Paws product is superior to this.
I have no hesitation in recommending both the product and the service / installation. Well done all.

October 7, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you David & Louise! We are so happy you and the doggos love it. :)

Rated 5 out of 5 stars

Fabulous floor & a super team at FloorforPaws

I cannot recommend Mo, his team & the product highly enough. I was looking for non-carpet flooring, for the main living area in a converted barn, that would be suitable for my older (I can't call him elderly :)) Westie/JR terrier X. I came across FloorsforPaws as a possible solution. Samples arrived within a day of request. Mo, Zoe or Tracy answered all queries promptly, & after survey I decided to go ahead. Kurtis laid the floor very professionally-there were challenges due to the underlying floor surface-part tiles/part timber skittle alley. The floor (Greenwood) looks amazing-it has changed the room completely. Sam adapted to the different flooring very quickly & is confident with it. An added bonus is the benefit to Dogs Trust.

It was a real pleasure to deal with such a professional and efficient team. Thank you! Julie & Sam

September 27, 2019
Unprompted review
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Reply from Floorsforpaws

Thanks Julie! It was our pleasure. Send our love to Sam :)

Rated 5 out of 5 stars

The most fantastic flooring.

I have just had almost the entire downstairs floor fitted with Floors for Paws. The service was excellent, the floor looks amazing and it was fitted to perfection by Paul.
Thank you so much for a superb service and product.
Michelle

September 21, 2019
Unprompted review
Rated 5 out of 5 stars

THE BEST FLOORING EVER

To be really honest we wanted a wooden floor and nothing else would do. However we needed flooring for the whole of downstairs dues to extensive building work. I found floors for paws online and thought I’d send for samples. Mo was extremely helpful, sent samples, answered every email or query thoroughly. We placed an order and went on holiday and returned to our flooring being layed throughout. Lounge, dining room, kitchen, bathroom, hallway. It looks stunning and looks like wood, it has a texture to it and so easy to clean. We had Sherwood and I can honestly say it’s perfect. It’s absolutely stunning and everyone comments how lovely it looks. Our dog Murphy is 1 and loves it too. I have no concerns about scratching or damage. We love it!!!

September 13, 2019
Unprompted review
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Reply from Floorsforpaws

Thanks Suzanne! So happy you love it :) Send our love to Murphy

Rated 5 out of 5 stars

Excellent doesn't even come close to…

Excellent doesn't even come close to how amazing these guys are. When we requested samples they came really quickly and we were impressed by not only the quality of the appearance but was also pleased to find something designed specifically for dogs. We got a quote at the time which was hassle free, our project then took on a delay in our end so some time went by before we actually ordered. Again the service was excellent and personal. They got my order delivered within 2 days and got me in touch with an approved fitter. We went from ordering to job done in 9 days and the quality of the products and workmanship are exceptional. Even returning excess items has been made really easy. I wish there were more companies as impressive as floors for paws and I would strongly suggest taking a look at their products.

September 11, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Simon. Your kind comments mean a lot to us!

Rated 5 out of 5 stars

Very satisfied customer!

Friendly and efficient initial telephone conversation. Very fast response to a request for samples (and I asked for two separate lots!), the product is perfect to withstand the onslaught of my large boisterous dogs, I love the finished job, Alan and his team of fitters were polite, friendly and very efficient. In short I cannot recommenced the Floors for Paws product, and the fitters they employ, highly enough. I’m one very satisfied customer!

September 5, 2019
Unprompted review
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Reply from Floorsforpaws

Thanks Leslie. It was a pleasure dealing with you!

Rated 5 out of 5 stars

Great service

Great service, and the floor was fitted really well, especially as we have rough stone walls, so a lot of cutting in required. But it was all done in a day! Great.

August 27, 2019
Unprompted review
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Reply from Floorsforpaws

A pleasure Elaine. Enjoy your new floor!

Rated 5 out of 5 stars

No more slips or falls

We used to have tiles in the kitchen and our dogs would slip and fall often which was horrible. We researched for a solution to treat the floor as a rug wasn't an option. We were very happy when we found Floors for Paws. Mo is very attentive and professional. We met with our allocated floorer Jamie very soon. We were shown samples and even sent sample tiles to keep. Agreeing on an installation date was easy. The guys got the job done in one day instead of two and they even moved the fridge out the room for us. Our dogs now run around the kitchen without falling or slipping which makes us very happy. The floor looks beautiful too. We are absolutely satisfied.

August 26, 2019
Unprompted review
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Reply from Floorsforpaws

Thanks Claudia - This is what it is all about; keeping those dogs safe!

Rated 5 out of 5 stars

Five stars all the way!

What a fantastic company, they just make everything so easy. Mo always got back to my many questions quickly, he was so helpful. He sent out multiple samples until we were happy with our choice. Mo's recommended flooring fitters were also 5 *. A pleasure to have in the house, they worked quickly, efficiently and the finish on the job was faultless.
I will say before fitting, I felt I was settling for this flooring. Having wanted real wood, but couldn't due to the dogs, I just wasn't convinced I would love it us much as the real thing. Wrong! The finished floors are absolutely stunning. In fact, I love them even more than our real wood bedroom floor! No scratches, easy to clean and mop. Even if I didn't have dogs, I would recommend this product 100%. Looks gorgeous, easy to maintain and anti slip for dogs and humans, what's not to love, couldn't be happier with this company and their product.

August 15, 2019
Unprompted review
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Reply from Floorsforpaws

Thank you Michelle! Send our love to Leah.....x

Rated 5 out of 5 stars

We were first attracted to Floors For…

We were first attracted to Floors For Paws because of the excellent slip rating and donation to Dogs Trust, however it has proved to be both very durable easy to maintain under high foot fall. We have a lot of positive comments from clients about it and would definitely recommend it for use in Veterinary practices. The team at Floors for Paws were extremely helpful and made the process easy.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

We have recently had the Kinver…

We have recently had the Kinver installed in our sauna room/converted garage and I have to say we love it! It looks fantastic, is easy to clean and the customer service we received was brilliant. Prior to having floors for paws installed we had ceramic tiles which were covered in rugs as our Yorkshire Terrier found them extremely slippy especially when coming in from outside. I am happy to report we now we only have one small doormat as she manages well on the new flooring!

August 2, 2019
Unprompted review
Rated 3 out of 5 stars

I wanted to give a glowing review but...

This is a tricky one as there is good and bad to consider. I’ve lived with the floor for around 4 months now, and am happy to report that it is hard wearing, non slippy to humans if there are spills, easy to sweep and to mop.
Dogs feet don’t make the tappy sound, but it is NOT non-slip for dogs if they move at a pace other than walking.
I have the stone effect, and it is NOT easy to clean. A swish with a mop doesn’t reach the areas between the tiny pimples, they need rubbing by hand on hands and knees to clean properly. Believe me, with 3 dogs, I’m not house proud so my standards are pretty low! I mop the floor about 5 times a week. You can see on the photo of ‘me’ the difference in colour where I’ve hand cleaned and where I’ve not. The dirt is easily disguised by the stone effect, so was filthy but I couldn’t tell until I started a detailed clean.
The biggest disappointment was with the fitting. Our utility floor was not level, and, despite being told it would be, is still not level. So if a dog occasionally wees in there, it runs off and under the skirting board. The fitter had cut tiles on top of other tiles, so some were scored but he still fitted them, and had to come back to replace them. We still spot new overscores, now that dirt has had time to accumulate in the tiny scratches.
Mo was very helpful and the fitter was very nice but I did feel uncomfortable pointing out the tiles that needed replacing, as it was obvious that they shouldn’t have been laid. The fitter seemed in a rush to get the job done, as he had family commitments.
We ended up with a whole box of tiles plus a part box left over, so the area estimate was way off. Also, we were charged for a full can of glue, which covered a much larger area than we had done, and when I queried this, I did not get a response. If every customer is charged for a new can, someone is making a bit on the side.
Would I recommend this floor overall? Yes, but be aware it needs more cleaning effort than Lino and check the quality of the fitting.

August 2, 2019
Unprompted review
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Reply from Floorsforpaws

Hi Ali. Thank you for your review. We're sorry to hear that you were not completely satisfied with us.

Nowhere on our website, in any promotional material or from any verbal conversation will you find us using the term 'non slip' As dog owners know; dogs at pace will slide on carpet, concrete, grass etc. What we offer is a high level of anti-slip which has helped many dogs including amputees, older dogs with joint problems, and dogs with a fear of hard flooring. It is installed in vets, doggy day cares and animal physiotherapy practices so I am 100% confident in it's level of anti-slip properties. To achieve this level of 'anti-slip' in the stone range for wet & dry conditions there has to be a grain to the surface as you describe, which will result in slightly more attention on the cleaning side. If the level of anti-slip was increased further than the current level it would be more difficult to clean.

Our recommended installers will do everything within their power to level the floor however in some cases due the the existing sub-floor it will not be possible without some further structural work. Regarding the scores on the tiles; Sometimes there will be snagging on a job and you quite rightly called me about it and we returned to remedy all the ones pointed out.

We are more than happy to refund you for the spare box - with this material you have to allow for 5-10% wastage so there are many times when an additional box is not needed if there was little to no wastage.

The Adhesive tubs come in 5 litre or 15 litre tubs so on some jobs you will have some left over in the larger tubs.

Assuring you our best intentions at all times.

Rated 5 out of 5 stars

An absolute pleasure

What an absolute pleasure it has been to purchase from Floors for Paws. From start to finish, the whole process was efficient and professional. Mo was extremely helpful from the initial guide quote to arranging the floor fitter and was always on hand to answer any queries via e-mail.

The flooring itself is absolutely beautiful and the floor fitter (Jason) has done an outstanding job at fitting right through our living room/kitchen/diner. For the quality of the floor and the guarantee and service, this flooring is such good value for money.

We have two young dogs (a 2 year old cockapoo and a 1 year old cavapoo) and our youngest demolished our existing kitchen floor in no time. We were originally looking for solid wood floors for our living room but decided on Floors for Paws throughout the whole downstairs and I am so glad I discovered them at the last moment. This is definitely the right flooring for our household with two young dogs and a new baby!

Thank you so much everyone, we are thrilled and our house has been transformed.

July 23, 2019
Unprompted review
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Reply from Floorsforpaws

We are SO happy Peggy & Percy got the right flooring! These reviews make all the hard work worth while :) Thank you Emma

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