Amazing staff, very supportive and being first time on first shift on a night shift it was just amazing. James Terry Court, I felt welcomed and was shown around the residence home care. A big thanks t... See more
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I’d been registered from them for almost a year now. I never get any shifts even once. Every time I try picking up It’s all unsuccessful shifts. they do posted shifts far from where your location... See more
Company replied
Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... See more
Company replied
I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... See more
Company replied
Company details
Written by the company
Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.
Contact info
WeWork 8 Devonshire Square, EC2M 4PL, London, United Kingdom
- 020 3911 2555
- hello@florence.co.uk
- www.florence.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Florence agency is well-organized in…
Florence agency is well-organized in everything they do as a recruitment agency, you choose where to work and when to work. Florence agency will explain everything about the Home before picking the shift. Thanks.

Reply from Florence
I was able to find 3 options of care…
I was able to find 3 options of care services less than 30 minutes drive from my residence.

Reply from Florence
The company is great with great…
The company is great with great flexibility. The company should review the salaries and pay mileage as the shifts are no longer near.

Reply from Florence

Reply from Florence
Great company to work for
Great company to work for.
Can get instant pay.

Reply from Florence
I like the ability to get instant pay…
I like the ability to get instant pay even though it comes with a charge but I dislike the distant locations..no frequent shifts in Reading town, always need to travel fat. Also florence pay is one of the lowest among agencies. Thank you.

Reply from Florence
Great working for Florence.picked shifts with Florence and…
I picked shifts with Florence and worked in 2 different Homes.
Florence sent me timeous reminders of upcoming shifts.Checking in and submiting timesheets is very easy and user friendly. Payment is very prompt and they also provide payslips.
I just love working for florence.

Reply from Florence
Outweighs traditional agencies
One of the best agencies to work for. Very innovative, forward thinking, smooth booking and fast payment. Staff are always lovely and helpful whenever needed.

Reply from Florence
Florence staff are very professional…
Florence staff are very professional and the payment is on time. In fact every thing about Florence agency is excellent.

Reply from Florence
Flexibilty
Flexibilty, staff willing to support me when I need help and felt valued. I can't remember the exactly datës but throughput the year i have been happy.

Reply from Florence
Exceptional the best among all agencies…
Exceptional the best among all agencies I have ever worked for, in terms of training, and apps application

Reply from Florence
Opportunity to render help to people in…
Opportunity to render help to people in need of it which due to age or life put them in that condition.. also meet people from all works of life in the course of my duty

Reply from Florence
From Florence
From Florence, I have achieved, Full support,recognition and respect.
Thank you and more power.

Reply from Florence
with Florence you can travel far and…
with Florence you can travel far and near, to work in a care home. It worth travelling

Reply from Florence
My experience is great whenever I reach…
My experience is great whenever I reach out for assistance it's treated immediately. The care and support system towards us as staff on the field is also good even if it's virtual. Your training to enable us to carry out care in a professional manner its good. You ensure that we update our care knowledge to enable give quality care to our service users in various homes its good.

Reply from Florence
I had a pleasant 2023 experience…
I had a pleasant 2023 experience working with Florence. The concerns of the carer was uist in the activities of the management of Florence as evident in how the management handled issues raised.

Reply from Florence
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