flowbird.group Reviews 

Absolutely appalling app. It never loads a second time after you have opened the app in the preceding 5 hours. Therefore if you purchase a parking session and then try to extend the parking session through the app, it will not reload in order for you to do this. Defeats the whole point of using the app. I tried to do this whilst on holiday in Cornwall and ended up with a parking charge of £100 because I could not run up the beach quick enough to buy a new ticket at the machine before the payment on the app expired, having tried for 10 minutes to get the app to load again. Nothing to do with where I was, as I tried as guest on the beach cafe wifi and also found the app does exactly the same at home in London where I have high speed broadband and wifi and it has happened multiple times when opening the app, so not even just a one-off. The operators of the car park (Armtrac) I suspect know this and as such if your parking session through the app expires by 5 minutes you are issued with a parking penalty. I suspect they are in cahoots, it must be a real money earner for both companies.

What a joke this app is!
I pulled into a carpark that i don't normally use as I had tried my normal parking places and these were full.
I went to pay for my parking and the meter only accepted coins, I didn't have coins so I downloaded the Flowbird app that was displayed at the side of the meter.
I registered and left my card details.
After 10 failed attempts to pay I gave up.
I am now resigned to the fact that I'll receive a fine from the land owner, I even tried contacting the number on the Flowbird app and was advised to contact the land owner, this is an impossible task.
Thank you very much Flowbird for your support and for costing me £100 for 1 hour parking, Could this possibly be some kind of scam...

This company can charge your credit card for parking but cannot issue refunds where the place you parked at for service like merivale imaging for x-rays is fully booked on a Saturday and notes they can't take anymore patients as there slots are booked up. Therefore I couldn't get my refund not happy with there customer service. If they can charge your credit card they should be able to refund it for not being able to use the service for the purpose of my visit

At Sevenoaks Waitrose: took ages to pay via the app. Showed transaction was complete but somehow I still got a £40 fine so went back to check and no record of the transaction!

Waitrose Rickmansworth - absolutely useless! Ap never works properly. A complete waste of time!!!! I might as well spend 5 mins waiting for the machine to spit out a paper ticket than waste 1hr stressing at 7am trying to get the ap to work.

The Flowbird app hasn’t worked at Horsham Waitrose since December.
On six occasions when I have paid £2.00 with my debit card I have been charged twice by Britannia. There have been twin debits on my bank statement. Britannia refunded the first duplicate £2.00 but are contesting the other payments.
I’ve written to Waitrose, DVLA and the parking body BPA. None of these bodies can do anything. Waitrose comment was that they could understand why I would park and shop elsewhere! I’m currently in discussion with Britannia about refunds but I’ve said I’m more interested in them sorting out Flowbird and the duplicate charge than the refund.

I have tried using this app maybe 15 to 20 times, and it has only ever worked 3 times.

You guys fing suck. I live in NYC and you just took over our cities parking app but you signed everyone out and made us sign up with new accounts and now I’m frozen out. Your customer service said they would reach out soon but it’s been 2 weeks and now I cannot park in a metered space

Con artists as others have said. I have used plenty of other parking apps with no problems even during the same holiday in the Lakes. Came home to find a £100 fine reduced to £30 if paid straight away. I had paid for all time parking but was charged whilst registering with the app!!! I contested through Popla who sided with the PCN. I now owe £170. Happy Holidays!!!!

Paid for parking using said app even have proof coming out of bank nothing on the app and now solicitors are being involved through flowbird for £170.
Will not be using this app again absolute horrendous company avoid like the plague

If I could give zero stars I would. Like the previous reviewer, I am one of the people in Worcester who has had multiple payments taken from both my credit card account and current account. In my case it amounts to roughly £72 however many have had far greater amounts taken. Worcester City Council advised us that refunds would start being processed from 10th October however it now seems that the council may have to resort to legal action as refunds have yet to be processed. Apalling "!

Flowbird over charged people parking in Worcester multiple times, some over £600. I was over charged by £80 on the 1st September. Check the press coverage for Worcester car parking over the last month. Now we here that the local council is struggling to get everyone’s money back from Flowbird.

Such a scam. I tried parking at Sennen Cove top car park, but the machines were broken so I was left with Flowbird to park. The app had a bug whilst downloading, the sign up process took 10 minutes. I paid for parking, but a network error occurred. I then paid again, for an extra 2 hours, so 4 hours total, then it took it, it confirmed I paid, and I got an email receipt too. Yet, I got a fine of £60, £100+ if I didn't pay within 2 weeks. Their customer service is dismal. I tried contacting them via phone and they put the phone down on me! The cheek. Yet, that's typical of a Shark company, they don't care. They'll scam and take your money. Cornwall needs to do better and just use Ringgo.

Stay away at all costs.

Even paid for 2 days parking extra, still got a ticket and Flowbird support have been no help at all. Avoid at all costs if possible...

Can’t give a zero unfortunately but it’s a shockingly bad app. Makes no difference if you have no signal or full signal, it doesn’t work!

I had the same experience as a previous reviewer. The app said my payment had not been put through as no network connection. So I paid at the machine. On checking my bank account the app payment had been taken. I emailed the company as the telephone person I spoke to said it was the only way to get in touch and claim my payment back. A week later I am still waiting for a reply!😡

Tried to pay for parking but it wouldn’t go through due to lack of connection so I paid at the machine instead. Later realised my card has still been charged £8.90 but no parking session was started on the app. Contacted customer services who said they would investigate and have still heard nothing back after two weeks.

I have had nothing but trouble with this app. Usually when I try to use the app an error message comes up saying flowbird has encountered an problem. My last attempt was the worse. We parked at Porlock Weir Somerset. I tried to use the flowbird app, but the error message came up when I tried to pay. I tried three more times, but the error message came up every time. I gave up with flowbird and scanned my card instead. This worked immediately, and was cheaper than flowbird.
When I looked at my bank statement, I found that flowbird had charged me four times for parking at the car park at exactly the same time. A total of £8.60. I contacted fliwbird, but have not had a reply. I have now deleted the app, and will never use their service again.

The site wouldn't work, customer support couldn't do anything, now I spent an hour trying pay parking. I ended up with a 15.00 dollar ticket which I'm disputing. Came back the next day and was more than happy to pay some guy 10 bucks for all day parking.

Dissmal, not fit for purpose app, never works, emailed "customer support" several times no reply.
Very good at sending threatening letters and fines for not paying to park, due to their broken app.