Flowerfete Reviews 

1,929
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

The flowers were for a friend’s birthday and she absolutely loved them. No problem with delivery and I was continuously informed about the delivery which helped me to track my order. Overall the exper... See more

Rated 1 out of 5 stars

I received email confirmation that recipient had received flowers. Unfortunately this is not true as they were never delivered. Have sent 3 email. No response. Called 4 times and all I get is au... See more

Rated 3 out of 5 stars

Much smaller than expected. I'd paid for the medium bunch so I hate to think what the smaller one was. If I had paid full price I would not have been happy at all. The positive is the flowers were... See more

Rated 5 out of 5 stars

I bought a bouquet of roses & freesias for my aunt's 90th morning Her birthday was on a Sunday. They arrived on Sunday, as requested with chocs & a lovely cards. All as described. Beautiful bouquet.... See more

Company details

  1. Flower Market
  2. Gift Shop

Information provided by various external sources

Ordering flowers online has never been simpler, thanks to our easy to use website. Simply select the bouquet of your choice, fill in the relevant details and let us do the rest.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.2

All reviews

(1,929)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

My order hasn’t arrived and was…

My order hasn’t arrived and was supposed to be delivered yesterday as that was my sister’s birthday. Courier has only just said our for delivery. And it won’t be delivered until after 4pm 27hours too late. Never buy from you again!

October 30, 2022
Rated 5 out of 5 stars

Beautiful blooms

First time using the service and I wasn’t disappointed. I ordered at lunch time and by that evening my order was already being sorted with a delivery slot. My friend sent me a picture of how great the flowers looked. I got a discount too.

September 29, 2022
Rated 5 out of 5 stars

happy flowers

once again excellent service and beautiful flowers could not be happier. These were a gift and the recipient is considering becoming a customer. Cannot say better than that.

August 9, 2022
Rated 1 out of 5 stars

Disgusting. Never again.

Disgusting. I had to bow my head in shame when I realised what you sent across, so embarrassing. Nothing like the picture: this was for my sisters engagement and the look on her face when she saw it was just horrendous. I had to take her aside to tell her about your pathetic website and apologised just because I couldn’t physically give it to her. Went straight in the bin. Will definitely not recommend to anyone. You’ll be better off buying a cheaper bunch in a supermarket. At least you’ll guarantee a decent bunch. DO NOT USE THIS WEBSITE. Save your money.

May 24, 2019
Unprompted review
Rated 1 out of 5 stars

I can’t believe how my review has been…

I can’t believe how my review has been removed!
My daughter received mouldy hairy dead flowers for a gift! Don’t you get it?? Late delivery excuses doesn’t warrant what she received! I wish I kept the photos if I can find them on iCloud I will post them on here!
I paid a lot of money and no there was nothing else you could do to rectify it. Dead flowers were a shock to receive and not delivered on the day I paid for.
I will never use this company again. Nor recommend anyone to! What a let down! Then you send a reply to the review you tried to put things right, well no I had to go through PayPal to get my refund as you totally ignored my complaint!

May 10, 2019
Unprompted review
Flowerfete logo

Reply from Flowerfete

Hi

Unfortunately you have not provided a reference number, please can you do so and we can look into this for you and address your comments.

Kind regards
eFlorist

Rated 1 out of 5 stars

Misrepresentation of Flowers on Website

i ordered 2 bouquet of flowers for a friend’s wedding. the images on the website showed a fully blossomed and colourful roses and flowers, which 6-7 buds but when i received the flowers in person they were nothing like on the picture. In fact, they looked very dull and somewhat dead looking. The flowers were not what i had ordered and a complete misrepresentation of what i had seen online. I ordered the flowers 2 days in advance of the wedding hoping that the flowers would be ready to hand over at my friend’s wedding but instead i was forced to go the shop buy another 2 flower bouquets which cost me double of what i paid online. extremely dissatisfied. when i emailed the company my problem which was on the day of delivery, i received an instantaneous reply which seemed to be computer generated claiming "...it appears that many of the flowers in the arrangement are still in bud. This may explain why you feel it looks sparse at this stage". Basically, denying that i was mis-sold the flowers and that i should wait for the flowers to bloom. It’s an absolute farce and i am not going let go without some form of refund.

April 17, 2019
Unprompted review
Rated 3 out of 5 stars

Flowers were beautiful

Flowers were beautiful, but delivery driver just threw them over the garden gate!!!!

April 16, 2019
Unprompted review
Flowerfete logo

Reply from Flowerfete

Dear Rita

Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.

We expect the courier to knock on the door to leave the flowers with the recipient. If this option is not available, the flowers will either be left with a neighbour, in a safe place or returned to the depot. The location of a safe place is down to the discretion of the courier and we are sorry that their chosen location was not suitable on this occasion. We will be contacting our courier service to investigate this issue so that this does not happen again in the future.

Apologies for the disappointment.

Regards
Flowerfete

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