Flow Payments Reviews 

61
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Alex at Flow Payments has been a reliable partner for me over the past few years. What I appreciate most is his quick response and his understanding of my business needs. I haven't faced any issues wi... See more

Rated 5 out of 5 stars

Brett E is the best agent I’ve worked with since entering this business. From service of existing accounts to the boarding process everything is typically near perfect. I consider Brett E not just a t... See more

Rated 5 out of 5 stars

Throughout my life of doing business, I have never received such Top Tier service and expertise Mr Alex provided. He’s undeniably the best man for the job if your business is looking to get a merchant... See more

Rated 5 out of 5 stars

Just to be clear this is not flow merchants services. Flow Charitable Merchants and company above is a is a horrible business while this business Flow Payments is great. Don’t confuse Flow paymen... See more

Company details

  1. Card Processing Service
  2. also in
  3. Payment Service

Information provided by various external sources

Flow Payments is a leading high risk merchant account provider that assists hard to place merchants with low rates and best in class processing solutions to accept payments. If your business is considered high risk, reach out to Flow Payments today to lower your rates, get approved and start accepting payments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.7

All reviews

(61)

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Rated 5 out of 5 stars

My experience from start to end was…

My experience from start to end was smooth and my representative was extremely patient in answering all my questions. I highly recommend Flow
Payments over any other merchant processor. They have one of the best if not the best customer service in the industry.

March 5, 2021
Rated 5 out of 5 stars

Work with Alex, if you can!

Alex took care of everything quickly and professionally. I had an issue after terminating my merchant account (closed my business) and he was quick to do everything possible to remedy the situation. I didn't expect such great customer care even after no longer needing an account, but he consistently worked on resolving the issue for nearly a week. It got resolved, so now I can move on to other ventures. I'm thankful this company has integrity, and people like Alex taking care of their clients. Thanks, Alex, for everything. I won't forget your kindness, understanding, and diligence with resolving my issue as quickly as possible.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

It was a pleasure dealing with Alex

It was a pleasure dealing with Alex. He made the process easy and transparent. I would recommend using them for your processing needs. I look forward to working with him and Flow Payments.

January 26, 2021
Flow Payments logo

Reply from Flow Payments

Hi Ranee,
Thank you so much for leaving this review. We are so excited to work with you and are happy that you were happy with the process of getting started!

Kind Regards,
Brett
Flow Payments

Rated 5 out of 5 stars

Alex was efficient and fast got my…

Alex was efficient and fast got my approval within a day. Highly recommended

October 8, 2020
Flow Payments logo

Reply from Flow Payments

Hi Charlie,
Thank you so much for the feedback! We will be here for you whenever you need us and are glad you were pleased with the on-boarding process.

Kind Regards,
Brett
Flow Payments

Rated 5 out of 5 stars

Great customer support

Great customer support, awesome people to work with, hands down. Anytime I need help with anything they are there and will not stop until everything is resolved, highly recommend

August 19, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Thank you so much for the awesome feedback!

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Alex is the best!

Alex got us all set up with Flow Payments for our credit consulting business!
He has amazing customer service and always helps whenever needed!

August 18, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Thank you so much for leaving this review. We are honored to work with your business!

Kind Regards,
Brett
Flow Payments

Rated 5 out of 5 stars

No complaints, got exactly what we wanted!

Alex at Flowpayments.com got our business up and running in under a week with no complaints! Thanks again

July 6, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi Matt,
Thanks so much for taking the time to post this. We are always here when you need us.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

The agent Alex

The agent Alex, was very helpful, friendly professional and knowledgeable. He is the type of employee employers would want to have as an employee.
His customer service/ follow-ups etc are very effective and I certainly admire him of how diligent, caring and Trustworthy he is.
I must state without equivocation that I would be wholly unprepared to compromise my own integrity in providing this reference.

June 26, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi Desmon,
Thanks so much for your feedback! We are honored to work with your business!

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Alex was excellent

May 28, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi Shahin,
Thank you so much for your feedback. We are happy that you were pleased with the on-boarding experience.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Flow Payments is good company i m…

Flow Payments is good company i m working with last 6 month received next day deposit and reliable customer services also my account manager Alex Klimchenko is very good guy every time he helping me i recommend to everyone open Flow Payments merchant account ..

Thanks
CHINTANKUMAR PATEL LLC

May 22, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Thanks so much for this feedback! We are truly honored to work with you.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

I highly recommend flow payments 100%

I highly recommend flow payments 100%. They have been an excellent company to work with and they have followed up with me on every step of the process. From the initial application and account set up to customer service, they have exceeded my expectations and I honestly could not be happier!!

May 22, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Thanks so much, Timothy! We really appreciate the feedback and owe it all to awesome customers like you :)

Rated 5 out of 5 stars

Alex was wonderful

Alex was wonderful I reached him on a very hard time for me and my business but he definitely was the help I needed. He kept his promises and got me approved for a merchant account within days.
He also open other options so I can keep my business live such as e check with is a great and easy product.
I highly recommend this company and especially Alex for all your processing needs

May 20, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi Lia,
Thank you so much for the kind words. We are so happy to work with you.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Professionalism and good rates

Alex was extremely professional and available every time we needed during the submission and approval process. We had a very serious issue with the company we used to work with. Flow offered good rates - different from others high risk companies - and the attendance made the difference.

January 9, 2020
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi Ivana,
Thank you so much for the feedback! We are so happy to hear this.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Love the service

Love the service. Extremely satisfied and very happy.

September 12, 2019
Unprompted review
Flow Payments logo

Reply from Flow Payments

Dear Saleem,
Thank you so much for posting this. We are honored to work with you.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

Fastest Merchant Account

Absolutely amazing. I got to work with Alex and this was the fastest merchant account I've ever gotten. Normally you have to wait over a month for a merchant account. Alex got it approved within 10 days. He's on the ball and won't stop following up until your activated and good to go. Highly recommend.

September 6, 2019
Unprompted review
Flow Payments logo

Reply from Flow Payments

Hi John,
Thanks so much for the kind words! We are truly honored to work with you and your company.

Best,
Brett
Flow Payments

Rated 5 out of 5 stars

After many attempts to establish an MSP…

After many attempts to establish an MSP (I'm a "high risk" merchant) I finally found someone who was willing to listen and put in some extra effort on my behalf. FlowPayments actually tried to find a way to get me an MSP instead of finding a way to reject me. Kudos to FlowPayments!!

July 17, 2019
Unprompted review
Flow Payments logo

Reply from Flow Payments

Thank you so much for the positive feedback!

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