Flying Flowers Reviews 

65,746
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally simple the online platform is to use and frequently praise the stunning, fresh floral arrangements that always arrive right on time. Consumers also deeply appreciate the highly reliable delivery service, alongside the helpful tracking updates provided throughout the entire ordering journey. However, some reviewers were not happy with the product quality, mentioning that certain flowers wilted very quickly or arrived damaged and below expectations. A small group of other people also felt that local courier handling problems occasionally led to frustrating delivery delays or mishandled packages.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful, fresh bouquets and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the flowers are fresh, beautiful, and... See more

Order

Consumers find order to be positive, highlighting a straightforward and easy online process with reasonable... See more

Service

Clients share positive opinions on service, praising the consistent quality, reliability, and prompt delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful on the second day. When they arrived they were droopy - might have been the unusual heat we've been experiencing? If not maybe there needs to be a notice to deliver the da... See more

Company replied

Rated 5 out of 5 stars

On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we ha... See more

Company replied

Rated 5 out of 5 stars

I am always impressed with the service, and importantly the flowers I send or receive from Flying Flowers. The flowers, are fresh, in great condition, brilliant varieties and true to the descripti... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from Flying Flowers. DPD on the other hand not entirely sure what the delivery driver did with the box containing the flowers (which had been ordered for a Golden Wedding... See more

Company replied



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

Written by the company

It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.

10 Day Freshness Guarantee

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee. Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer. If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.4

All reviews

(65,746)

2,487 reviews in the last 12 months

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Rated 5 out of 5 stars

Good choice and super efficient

Very good choice of flowers at reasonable prices, combined with ease of ordering and super efficient delivery options. Recipient was delighted with the flowers. Would definitely use again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Order arrived even better than I expected. They've turned out amazing. Made my fiancee's day when they arrived!

August 25, 2026
Rated 5 out of 5 stars

Delivery

On the whole, there is timely delivery on the day requested. I would say, however, that certain couriers don't always take the care they should in finding the right premises, and more than once we have had to hunt down the delivery - Flying Flowers are always informed when this happens.

August 26, 2025
Flying Flowers logo

Reply from Flying Flowers

Thank you Carolyne, firstly for your 5* review and for sharing your experience with us. I hope my team respond quickly in the event of any delivery queries, and your recipients are delighted when their gift arrives safely. If you are a regular corporate gifter we have a dedicated corporate team that can assist you in the future. If this is helpful please get in touch with us; hello@flyingflowers.co.uk
Than you so much for trusting us to deliver your important gifts,
Sandra Varley
Head of Flying Flowers

Rated 1 out of 5 stars

I have sent several of emails that I…

I have sent several of emails that I have been asked to send to you about the flowers that I had ordered and I have had no response as yet

August 24, 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Jean, I’m really disappointed to hear this. I can confirm that I have sent you an email. Thank you for taking the time to leave us your feedback. Kind regards, Megan

Rated 1 out of 5 stars

I am sorry to report that Mrs

I am sorry to report that Mrs. Peatfield has not received the flowers which I sent for 19th August. Perhaps you would be good enough to investigate to where they went and why they were not delivered.
yours regretfully
Mrs. M.V.C. Gibson
24/08/2026

August 22, 2026
Flying Flowers logo

Reply from Flying Flowers

Hi Mrs Gibson, I’m really disappointed to hear this. I can confirm that I have sent you an email. Thank you for taking the time to leave us your feedback. Kind regards, Megan

Rated 1 out of 5 stars

Flowers were late arriving and half…

Flowers were late arriving and half dead when they arrived. Very disappointing.
Would never use this service again.

August 22, 2026
Unprompted review
Flying Flowers logo

Reply from Flying Flowers

Hi Michele, I'm sorry to hear this. If you would like me to investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number. Kind regards Megan

Rated 5 out of 5 stars

Arrived as requested to my friend on…

Arrived as requested to my friend on her 60th. She was very happy with them & from a photo so am I. Kept informed of delivery time etc so all in all a great service.

August 23, 2026
Flying Flowers logo

Reply from Flying Flowers

Happy big birthday to your friend Sharon and thank you for choosing us for this special occasion. We are so happy your expereince is 5*. Thanks for sharing, it means alot to us and definitely brought a smile to our face today.
THANK YOU
Sandra & the Flying Flowers team

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